Program Support Assistant (OA) Job

Vacancy No. BOR-CGB-24-DE-12595212-SA Department Bureau of Reclamation
Salary $39,688.00 to $71,390.00 Grade 5 to 6
Perm/Temp Permanent FT/PT Full-time
Open Date 10/30/2024 Close Date 11/8/2024
Job Link Apply Online Who may apply Public
Locations:
Byron, CAFresno, CAFriant, CA


Summary

Reclamation is seeking a career professional looking for an opportunity to capitalize on their expertise as a Program Support Assistant (OA). You can make a difference in the West by assisting in meeting increasing water demands while protecting the environment.

Duty Location: Byron, California, Fresno, California, and Friant, California

Duties

Position may be filled at the GS-05 or GS-06 level. The duties of this position are developmental in nature, leading to the full performance level of GS-06.

Position is established to perform a variety of duties in support of office administration at the South-Central California Area Office (SCCAO). Duties include serving as timekeeper, providing document support in terms of document preparation and data manipulation. Performs a wide variety of financial, management, administrative and support functions involving reports, reporting procedures, and document control. Duties require a knowledge of basic analytical skills to perform the less complex activities and programs; practices and policies of administrative programming requirements; and techniques of statistical, graphic and narrative presentations. Work is directly related to and impacts the administration and management of the South-Central California Area Office.

Major Duties:

  • Coordinate work and organizes resources to meet needs of the office, including mail pickup and distribution, typing and receptionist services, duplicating services, central files, library and records management and disposal program, time and attendance, payroll data, and travel procedures.
  • Prepare a variety of computerized or written reports, receiving initial reporting requirements and guidelines
  • Prepare correspondence material from rough or revised drafts; applies knowledge of various software functions to manipulate and arrange data in documents with complicated formats such as graphics and tables
  • Perform payroll recordkeeping, related to payroll data entry and maintenance of daily time sheets.
  • Travel/Training - coordinate travel arrangements and prepares required paperwork in accordance with current regulations and official policies regarding travel.
  • Perform office automation work to facilitate office activities.
  • Use automation equipment and software (word processing, spreadsheet, graphics, etc.) to produce a wide variety of narrative and tabular material, e.g. correspondence, reports, graphics, calendars, charts, statistical tables, and various forms and documents.

Requirements

Conditions of Employment

You must be a U.S. Citizen or U.S. National.
You must be suitable for federal employment, determined by a background investigation.
You must submit a resume and supporting documentation (see Required Documents).
You must submit eligibility documents for veterans consideration (see Required Documents).
You must meet any minimum education and/or experience requirements (see Qualifications).

Who May Apply:

  • Career Transition Assistance Plan (CTAP)
  • Interagency Career Transition Assistance Plan (ICTAP)

Qualifications

Applicants must have one year of specialized experience or additional education as defined below:

GS-05: To qualify at the GS-05 level, applicants must possess one year of specialized experience equivalent to at least the GS-04 in Federal service OR one year of progressively higher-level graduate education in a field related to the work of the position. Specialized Experience Perform standard clerical assignments and resolving recurring problems. Maintain inventory records and replenishing supplies. Perform recordkeeping, reporting, and informational duties. Apply knowledge of the organization's security procedures, processes, and rules. Receive, route, and handle incoming and outgoing mail and correspondence. Enter information into established databases or logs. Document and transcribe concise meeting minutes for service unit meetings. Perform a wide variety of administrative tasks associated with maintaining and supporting the work of the organization. Use computer work processing, database programs, and other computer software to enter, store, retrieve and print information and prepare correspondence, reports, and other written documents.
OR
Successfully completed 4 years of education beyond the high school level.
OR
Have a combination of education and experience that when combined fully meet the minimum qualifications for this position. Only education in excess of the first 60 semester hours is creditable toward meeting the specialized experience requirement. The total percentage equals at least 100 percent to qualify for this GS-05 grade level. Must submit transcripts.

GS-06: To qualify at the GS-06 level, applicants must possess one year of specialized experience equivalent to at least the GS-05 in Federal service OR one year of progressively higher-level graduate education in a field related to the work of the position. Specialized Experience: Compile data/reports. Prepare for administrative meetings. Collect data for specific monitoring activities. Receive messages and inquiries. Make travel arrangements, training, and request travel orders. Receive visitors and incoming calls, ascertains nature of business, and determine appropriate course of action. Mange appointment and meetings. Receive and track incoming requests for controlled correspondence. Edit documents, power point presentations and reports. Ensure documents conform to the guidelines of the organization. Act as point of contact for incoming and outgoing request for information. Enter, store, retrieve and print information and prepare correspondence, reports, and other written documents. Coordinate and provide assistance on employee background processes. Coordinate personnel related documents regarding recruitment and appointment documents.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

You must meet all Eligibility and Qualification requirements by 11/08/2024.

Education

This vacancy announcement allows substituting education for experience at the GS-05 grade level. You must submit a copy of college transcript(s) (unofficial copy is acceptable) to support claimed education if substituting education for experience. Transcripts must include the name of the college or university and date the degree was conferred. A typed list of courses, grades, semester/quarter hours, GPA, etc. will not be accepted. Non-submission may result in being rated not-qualified for the position.

You will be required to provide official college transcripts to verify educational qualifications, if selected. An official transcript must be sent directly from the University's Registrar's office and must be provided from the institution awarding the degree. Academic transcripts certified by notary publics are NOT official. Official transcripts must be submitted prior to reporting to work as a condition of employment. Failure to submit official transcripts may be grounds for dismissal or rescission of the job offer.

Accreditation: Only education from an accredited college or university recognized by the Department of Education is acceptable to meet education requirements or to substitute for experience, if applicable. For additional info, refer to the Office of Personnel Management and U.S. Department of Education.

Foreign Education: To receive credit for education completed outside the United States, you must show proof that the education has been submitted to a private organization that specializes in interpretation of foreign educational credentials and such education has been deemed at least equivalent to that gained in conventional U.S. education programs. For additional info, refer to the U.S. Network for Education Information.

Additional information

You may be required to serve an initial probationary period.

Reclamation has determined that the duties of this position are suitable for telework and you may be allowed to telework with supervisory approval.

If otherwise eligible and qualified, you may be offered a recruitment or relocation incentive. The decision to offer an incentive will be made on a case-by-case basis and is neither promised nor guaranteed. For information visit: Recruitment Incentive or Relocation Incentive.

If otherwise eligible and qualified, you may be offered a Student Loan Repayment Benefit (SLRB). The decision to offer an SLRB will be made on a case-by-case basis and is neither promised nor guaranteed. For information visit: SLRB Program.

If otherwise eligible and qualified, you may request consideration for a Superior Qualifications Appointment. For information, visit: OPM Fact Sheet.

Related non-Federal experience or related experience as retired members of the uniformed services may be credited towards computing entitlement to leave accrual, at managerial discretion, providing that experience meets certain criteria. This provision allows new employees to earn annual leave at a higher rate than would otherwise be allowed. (5 Code of Federal Regulations, 630). For additional information, please visit: Creditable Service for Annual Leave

DOI uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including applicant rights and responsibilities, please visit https://www.e-verify.gov/

This position is designated as a LOW RISK position. It requires a fully completed and favorably adjudicated SF85 Background Investigation (T1 or equivalent) that is current (within the last 5 years). This is a condition of employment.

Male applicants born after December 31, 1959 must certify registration with the Selective Service System or that the applicant is exempt from having to do so under the Selective Service Law. Go to: https://www.sss.gov

Additional vacancies may be filled using this job announcement.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Category rating and selection procedures will be used to evaluate applications from this announcement. If an applicant meets the basic qualification requirements, his/her on-line responses to the vacancy assessment questionnaire will be used to determine the quality and extent of his/her experience, education, training, etc., for placement in one of the following categories: 1) Best Qualified, 2) Well Qualified, and 3) Qualified. Qualified candidates will be assigned a numerical score on a scale of 70-100. The Category Rating Process does not add veterans' preference points or apply the "rule of three" but protects the rights of Veterans by placing them ahead of non-preference eligibles within each quality category. Veterans' preference eligibles who meet the minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent will be listed in the highest quality category (except in the case of scientific or professional positions at the GS-09 level or higher).

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

  • Accountability
  • Attention to Detail
  • Customer Service
  • Customer Service (Clerical/Technical)
  • Decision Making
  • Flexibility
  • Integrity/Honesty
  • Interpersonal Skills
  • Interpersonal Skills
  • Learning
  • Reading Comprehension
  • Reasoning
  • Reasoning (Clerical/Technical)
  • Self-Management
  • Stress Tolerance
  • Teamwork
  • Writing


The USA Hire Assessment includes a cut score based on the minimum level of required proficiency in critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the an assessment may also result in your removal from consideration.

The application questionnaire can be previewed here: https://apply.usastaffing.gov/ViewQuestionnaire/12595212

Applicants who apply under this job opportunity announcement agree to have their application, associated documents and applicable personal information shared with other Bureaus/Offices within the Department of the Interior (DOI) who have vacancies with the same occupational series, grade, full performance level and in the same geographic location(s). Applying to this announcement does not replace the need to apply to other job opportunity announcements for which you wish to receive consideration. You may choose to opt in of having your information shared with other agencies when applying for this position. If an agency requests a copy of a certificate you are on, you will be notified.

Required Documents

Please submit the supporting documents outlined below applicable to your claimed eligibility status and the position and grade to which you are applying. Failing to submit required documents will result in non-consideration due to an incomplete application package.

RESUME: You must submit a resume that demonstrates how skills and experiences through job duties meet the qualifications and requirements listed in the job announcement to be considered for the job. Each job experience must include dates of employment including start and end dates (month and year), work schedule (full-time or part-time), and hours worked per week. For more information, click here.

TRANSCRIPTS: Required for candidates using education as a basis for qualifications.

VETERANS: If you are entitled to veterans' preference, you must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service. If claiming disability preference, you must also submit the disability letter from the Department of Veterans Affairs or Armed Service and the Application for 10-Point Veteran Preference, Standard Form 15. For more information, click here.

CAREER TRANSITION PROGRAMS: Permanent Federal employees who are surplus, displaced, or involuntarily separated. You must submit a copy of your most recent performance appraisal, proof of eligibility, and most current SF-50 noting position, grade level, and duty location with their application. To be considered under CTAP/ICTAP, you must be well-qualified (i.e., meet the minimum qualification requirements, including selective factors, education and experience requirements) and score at least 85.0 on the assessment questionnaire as established, and be able to perform the duties of the position upon entry. For more information, click here.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Please read the entire announcement and all the instructions before you begin an application. To apply and to be considered for this position, you must complete all required questionnaires, assessments, and required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows:

  1. Click the Apply Online button.
  2. Answer the questions presented in the application and attach all necessary supporting documentation.
  3. Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date.
  4. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice.
  5. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials.
  6. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended.
  7. Set aside at least 3 hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link.
  8. Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused.
For more general information, system requirements, reasonable accommodation information, and to request assistance regarding the USA Hire Assessments, review the following resources: https://help.usastaffing.gov/Apply/index.php?title=USA_Hire_Assessments

To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has close

To view the announcement status or your application status: Click on this: https://www.usajobs.gov/Help/howto/application/status/. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.

Agency contact information

BOR CA Great Basin Human Resources Office
Phone
916-978-5476
Fax
916-978-5563
Email
mpjobs@usbr.gov
Address
SCCAO
Bureau of Reclamation
1243 N Street
Fresno, CA 93721
US
Learn more about this agency

Next steps

Upon successful submission of the application packet, applicants will receive a confirmation email from USAJOBS. If this email confirmation is not received by the applicant, the application has not yet been accepted by the system.

After all application packages have been received, resumes and supporting document(s) will be reviewed to ensure applicants meet the basic qualification requirements. Each applicant who meets the basic qualifications will be further evaluated on the information provided in the resume, application questionnaire, and other assessment criteria identified in the "How You Will Be Evaluated" section above. Best-qualified applicants will be referred to the selecting official. After making a tentative job offer, a suitability and/or security background investigation will be conducted. A final job offer is typically made within 40 days after the deadline for applications. Applicants should monitor their status for positions with the Bureau of Reclamation by regularly checking their public status notifications in the USAJOBS profile.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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