Program Support Specialist Job in Boston, MA

Vacancy No. IMP-12987987-26-DH Department U.S. Marshals Service
Salary $101,375.00 to $131,790.00 Grade 12 to 12
Perm/Temp Permanent FT/PT Full-time
Open Date 6/21/2026 Close Date 6/26/2026
Job Link Apply Online Who may apply Status Candidates
Locations:
Boston, MA


Program Support Specialist

Department of Justice
U.S. Marshals Service
District of Massachusetts

Summary

This position is located in the District of Massachusetts, Boston, MA.

The selectee of this position serves as an Program Support Specialist. The selectee is responsible for maintaining and implementing internal controls for all program areas. In the absence of the AO, serves as district's primary point of contact for administrative functions.

This Temporary Promotion not-to-exceed (NTE) one year, may be terminated at any time. It may also be made permanent without further competition.

This job is open to

Internal to an agency

Current federal employees of the hiring agency that posted the job announcement.

Career transition (CTAP, ICTAP, RPL)

Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.

Clarification from the agency

Agency Employee - You may apply if you are a current, permanent, competitive service employee of the United States Marshals Service or if you are a Career Transition Assistance Program (CTAP) eligible, located in the local commuting of the district office.

Duties

As a Program Support Specialist at the GS-0301-12 level, some of your typical work assignments may include:

  • Working closely with the Administrative Officer (AO) on implementing processes for providing administrative services for the district's main and/or sub-office(s);
  • Analyzing the district's financial obligations and expenditures to ensure compliance with USMS policies and procedures;
  • Providing advice and assistance to management on HR matters and/or issues;
  • Providing oversight of the property management program; and
  • Assuring contractors are performing projects that have quality and timeliness measures in place.

Requirements

Conditions of employment

If temporarily promoted, the temporary assignment may be ended earlier based on management's needs.

The position may also be made permanent without further competition.

Must pass a pre-employment security investigation and drug screening.

May be required to successfully complete a trial/probationary period.

Males born after 12-31-59 must be registered for Selective Service.

Must be a U.S. Citizen or National.

You must meet all qualification requirements by the closing date of this announcement.

Status candidates must meet time-in-grade requirements (52 weeks at the next lower grade level).

Must be able to obtain and maintain a High Risk background investigation.

Qualifications

GS-12 TIME IN GRADE REQUIREMENTS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-11 grade level is required to meet the time-in-grade requirements for the GS-12 grade level. (Must submit your SF-50 that shows Time-in-Grade eligibility and reflects your title, series, and grade. No award SF-50 will be accepted).

You may qualify at the GS-0301-12 level, if you fulfill the following qualifications:

Specialized Experience: One year (12-months) of full-time specialized work experience equivalent to the GS-11 grade level in the Federal Service performing duties which include at least three (3) of the following: 1) providing oversight of office administrative services in order to investigate, evaluate and resolve a variety of problems and/or conditions; 2) monitoring a budget to ensure that funds are obligated; 3) compiling, reviewing and analyzing report data for completeness and accuracy; 4) serving as a liaison between management and the human resources office in order to provide advice and assistance on HR matters; and 5) monitoring, and/or approving, and controlling accountable government equipment, material, and supplies.

Applicants may not qualify for this position based on education in lieu of specialized experience at the GS-12 grade level.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE CANNOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience

Education

This job does not have an education qualification requirement.

Additional information

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire

Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: (1) meet CTAP or ICTAP eligibility criteria; (2) be rated well-qualified for the position with a score of 85 or above; and, (3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. For more information visit:
http://www.opm.gov/rif/employee_guides/career_transition.asp

Multiple selections may be made from this announcement.

Applications will not be accepted if submitted using Government franked envelopes.

Relocation incentive may be authorized.

Recruitment incentive may be authorized.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement.

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Attention to Detail, Customer Service, Decision Making, Flexibility, Integrity/Honesty, Interpersonal Skills, Learning, Reading Comprehension, Reasoning, Self-Management, Stress Tolerance, and Teamwork


Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.

If referred, all relevant documents including performance appraisals and incentive awards submitted with your application will be available to the selecting official for review and consideration.

To preview the application questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12987987

Required Documents

To apply for this position, you must submit a complete Application Package which includes:

1. Your résumé showing work schedule, hours worked per week, dates of employment and duties performed. If more than two (2) pages are submitted, only the first two (2) pages of work experience will be reviewed to determine your qualifications.

2. Other supporting documents:

  • Cover Letter, optional
  • Most recent SF-50, "Notification of Personnel Action" showing you are/were in the competitive service and the highest grade or promotion potential held (if applying as a status candidate with current or former Federal Service)
  • Copy of most recent performance appraisal
  • Copy of SF-50 reflecting award received
  • Veterans' Preference documentation, if applicable (e.g., DD-214 Member Copy 4 showing type of discharge/character of service, SF-15 Form and related documentation, VA letter, etc.)
  • Noncompetitive appointment authority documentation, if applicable
  • Career Transition Assistance Program (CTAP) documentation, if applicable (e.g., Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.)

How to Apply

To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.

The complete application package must be submitted by 11:59 PM (EST) on the closing date to receive consideration.

  • To begin, click Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account.
  • You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application.
  • You will receive an email notification when your application has been received for the announcement.
  • To verify the status of your application, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process.
If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application https://help.usastaffing.gov/Apply/index.php?title=Alternate_Application_Information

To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed.

To view the announcement status or your application status: Click on this: https://www.usajobs.gov/Help/how-to/application/status/. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.

Agency contact information

HQ STAFFING
Phone
703-740-8105
Email
USMS.HQSTAFFING@USDOJ.GOV
Address
US Marshals Service
1 Courthouse Way
Boston, MA 02210
US

Next steps

Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application. We expect to make a job offer within 120 days after the closing date of this announcement.

U.S. Marshals Service

The missions of the USMS include protection of the judiciary, court security, witness security, asset forfeiture, apprehending fugitives and violent offenders, apprehending and prosecuting unregistered sex offenders, prisoner transportation, management, and custody, and providing assistance in matters of Federal emergencies and other critical incidents.

Agency contact information

HQ STAFFING
Phone
703-740-8105
Email
USMS.HQSTAFFING@USDOJ.GOV
Address
US Marshals Service
1 Courthouse Way
Boston, MA 02210
US

Visit our careers page

Learn more about what it's like to work at U.S. Marshals Service, what the agency does, and about the types of careers this agency offers.

https://www.usmarshals.gov/