Clarification from the agency

Current Federal employees serving under a career/career-conditional appointment in the competitive service; Former Federal employees with reinstatement eligibility; CTAP/ICTAP eligibles; Applicants eligible under special hiring authorities; Veterans who are preference eligible, or separated from the U.S. Armed Forces under honorable conditions after 3 years or more of continuous active service may apply under the Veterans Employment Opportunity Act.

This job opportunity is located in the Document Services Branch, National Processing Center (NPC), Jeffersonville, IN. This position is responsible for planning, reviewing and coordinating the project production schedules and activities assigned to the Branch.

The individual selected for this position will:

• Analyze proposed jobs and new projects, staying abreast of necessary revisions required for work in progress to successfully accomplish all phases of processing; perform work that requires occasional access to Federal Tax Information.
• Communicate and work closely with customers, providing technical advice such as postal regulations, envelopes styles and availability, cost effective processing methods to organize/manage projects.
• Initiate and maintain detailed production schedules to plan and adjust fluctuating workloads, equipment availability, and staffing levels.
• Review and analyze all such cost estimates and advise branch management of the most efficient and economical processing method.
• Identify potential problems, maintain and control production records, and provide progress reports necessary to track and adjust work in progress to ensure that critical deadlines are met.

Tour of Duty: Hours will be between 6:45 a.m. and 4:15 p.m. Monday through Friday. Alternate Work Schedule is available. Alternate Work Schedule is an 80-hour biweekly basic work requirement that is scheduled in less than 10 days; i.e., eight 9-hour days/nights, one 8-hour day/night, and one day off.

This job opportunity announcement may be used to fill additional vacancies.

Conditions of employment

• Applicants must meet all qualification requirements by the closing date of this announcement.
• U.S. Citizen
• Suitable for Federal employment.
• Registered for Selective Service, if applicable (www.sss.gov).
• Time-in-grade/band requirements must be met by closing date.
• A one-year probationary period may be required.
• This is a Bargaining unit position.

Qualifications

Time in Grade: In addition to specialized experience, you must meet the time in grade requirement. Current and former Federal civilian employees must have held a position at the grade 5 for at least 52 weeks in the Federal Service for promotion to the grade 7. Time-in-grade/band requirements must be met by the closing date of the announcement unless eligible for special hiring authority, reinstatement eligible, non-current Federal employee applying as VEOA eligible which do not require time-in-grade/band.

You qualify at the grade 07 level if you possess one year of specialized experience that equips you with the skills needed to perform the job duties. This specialized experience must have been equivalent to at least the grade 05 level to meet the qualification requirements in the Federal Service. Experience demonstrates the ability to assist higher level managers in initiating and maintaining detailed production schedules, prepare cost estimates, identify potential problems, maintain and control production records, conduct studies or segments of studies, and review and approve work in progress for accuracy.

EDUCATION SUBSTITUTION for the Grade 07: 1 full year of graduate level education or superior academic achievement; Equivalent combinations of successfully completed post-high school education and experience may be used to meet qualifications.

Employees on a permanent appointment who were hired through a Recruiting Bulletin, who have not served in their current appointment for at least 90 days, are not eligible to apply. However, if this vacancy is in the same line of work as your current position (same qualification requirements), and selection for this position would not result in a promotion action the 90 day waiting period does not apply.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations, (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

After you submit this application, you will receive an e-mail informing you that a USA Hire assessment is required. You will have 48 hours from the closing date of this announcement, 04/13/2026, to complete the assessment as this assessment is part of your application.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position.

You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

• Attention to Detail
• Decision Making
• Flexibility
• Integrity/Honesty
• Interpersonal Skills
• Reading Comprehension
• Reasoning
• Self-Management
• Stress Tolerance

The USA Hire Assessments includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.

We recommend that you preview the online questions for this announcement before you start the application process. Do NOT include the following types of information in your application (if included on your resume you will not be considered for this position):

• Social Security Number (SSN)
• Date of Birth (DOB)
• Photos of yourself
• Personal information: such as age, gender, religious affiliation, etc.

The documents you are required to submit vary based on the authority you are using to apply. Your complete application includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.

Your application package should include the following documents:

• Resume: Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be deemed disqualified and removed from consideration. Your resume must include your educational and relevant work experience for the position for which you are applying to include the title and dates (mm/yy) of employment along with the number of hours worked per week. If your resume does not contain this information, your application may be marked as incomplete, and you will not receive consideration for this position. The resume must not be more than 5MB and should be saved and uploaded as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. Consider using 14-point size font for titles and 10-point for the main text. Additional guidance on writing a federal resume can be found at: USAJOBS Help Center - How do I write a resume for a federal job? The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started.
• SF-50, "Notification of Personnel Action," supporting your eligibility, with the exception of current Census Bureau employees. You must provide the most current Notification of Personnel Action (Form SF-50) that verifies career/career-conditional status, title, series and grade, such as within-grade increase/within-range increase, promotion, initial appointment, reassignment, realignment (Performance Award and General Adjustment SF-50s do not satisfy this requirement). Also provide the SF-50 that reflects the highest grade level held on a permanent basis or the full performance level of your current position, whichever is higher. Failure to do so will result in an ineligible rating.
• Veterans Employment Opportunities Act (VEOA) documentation, if applicable. For more information, please go to the Veteran's Resource Page.
• Career Transition Assistance Plan (CTAP) and Interagency Career Transition Assistance Plan (ICTAP) documentation:
  • CTAP applicants MUST submit the following documents:
    1. A copy of your RIF separation notice; notice of proposed removal for declining a directed geographic relocation outside of the local commuting area; a Certificate of Expected Separation (CES); or certification that you are in a surplus organization or occupation (this could be a position abolishment letter, a notice of eligibility for discontinued service retirement, or similar notice).
    2. A copy of your SF-50 "Notification of Personnel Action" noting current position, grade/band level, and duty location;
    3. A copy of your latest performance appraisal including your rating; and
    4. Any documentation from your bureau/operating unit that shows your current promotion potential.
  • ICTAP applicants MUST submit the following documents:
    1. A copy of your RIF separation notice; notice of proposed removal for declining a directed geographic relocation outside of the local commuting area; notice of disability annuity termination; certification from your former agency that it cannot place you after your recovery from a work-related compensable injury; or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement.
    2. A copy of your SF-50 "Notification of Personnel Action", documenting your RIF separation, noting your position, grade/band level, and duty location, and/or Agency certification of inability to place you through RPL, etc.;
    3. A copy of your latest performance appraisal including your rating; and
    4. Any documentation from your agency that shows your current promotion potential.
• Documentation supporting eligibility for non-competitive appointment (Schedule A disability, 30 percent disabled veteran, certain military spouses, etc).
• Education Documentation: If this position requires proof of higher education, or you are substituting education for experience, you must submit an unofficial transcript or a list of courses that includes the following information: name of accredited institution, grades earned, completion dates, and quarter and semester hours earned. This also includes Census Bureau employees. Education completed in foreign colleges or universities may be used to meet the requirements. Please refer to OPM's Qualification Policy for more information.

You are not required to submit official documents at this time; copies are sufficient.

• Resume

Next steps