Prosthetic Clerk Job in Miami, FL

Vacancy No. CBTC-12654299-25-HH Department Veterans Health Administration
Salary $42,954.00 to $55,835.00 Grade 5 to 5
Perm/Temp Permanent FT/PT Full-time
Open Date 1/6/2025 Close Date 1/14/2025
Job Link Apply Online Who may apply Public
Locations:
Miami, FL


Summary

The Prosthetics Clerk, under Prosthetics & Sensory Aids Service (PSAS), will serve as the first point of contact for customers that require prosthetics services via face-to-face, telephone, or delivery. The selectee is responsible for answering phones, receiving walk-ins, answering emails, providing Prosthetics program information, ensuring equipment & supplies are posted to the patient's record, receiving, and distributing packages (prosthetic items), and coordinating property delivery.

This job is open to

Clarification from the agency

ALL US CITIZENS DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.201) for this occupation.

Duties

Duties include but, are not limited to:

  • Dispenses off the shelf inventory items to patients, families, and providers and accurately stock post the items to the patient's 2319 Prosthetics Transaction Record.
  • Verifies eligibility for Prosthetics services through the Prosthetics package prior to issuing out any equipment to a patient, family member or provider.
  • Receives and reviews all property as received by the Prosthetics Department and determines if property needs to be brought to the attention of the supervisor. Delivers property as prescribed by sister departments which includes opening package, notating item on patient's prosthetic record as received, and delivering item directly to requesting service provider.
  • Validates National Prosthetics Patient Database (NPPD) data by ensuring that proper codes are attached, along with correct costing data, vendor demographics to ensure line items are accurate on the patient record and purchase order.
  • Operates the Prosthetics software package to maintain detailed and accurate accounting of all actions taken for Veterans and documents their records to show all items and services provided.
  • Utilizes APAT when issuing items and meeting the 30- days or less of inventory goal including adherence to First-In-First-Out (FIFO) standard.
  • Reviews incoming shipments for correct quantities, items, and initiates actions to correct deficiencies.
  • Reviews all consults that are submitted to the Prosthetics Department and addresses all urgent consults promptly as received. Contacts providers as needed due to inappropriate consults, items that are not Prosthetic items and items that cannot be fulfilled by Prosthetics.
  • Writes RTC (Return to Clinic) orders for the Prosthetics/Orthotic lab to notify MAS of items that must be picked up and fitted in an appointment visit.
Work Schedule: Monday-Friday, 8:00am-4:30pm.
Telework: Ad-hoc
Position Description Title/PD#: Prosthetic Clerk/PD08186A
Physical Requirements: Work can be sedentary in nature at times but does require moving and lifting equipment up to 60lbs and being able to walk through the hospital for extended periods as required for deliveries. The work area is adequately lighted, heated, and ventilated.

Requirements

Conditions of Employment

  • You must be a U.S. citizen to apply for this job
  • Subject to a background/suitability investigation
  • May serve a probationary period
  • Selective Service Registration is required for males born after 12/31/1959
  • A complete application package; Resume, Transcripts, etc.
  • Selected applicants will be required to complete an online onboarding process

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement.

GS-5 grade level: One year of specialized experience (equivalent to the GS-4 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes: dispense off the shelf inventory items to patients, family and providers; receive, open, and review all property and determine if property needs to be brought to the attention of the supervisor; validate data by ensuring that proper codes are attached, along with correct costing data; operate software package to maintain detailed and accurate accounting of all actions taken and document records to show all items and services provided; review all consults that are submitted and address all urgent consults promptly as they are received; contact providers as needed due to inappropriate consults.

OR

Applicants may substitute education for the experience required for the GS-5 level.

OR

Applicants may also combine education and experience to qualify at the GS-5 level. To calculate, first identify the percentage of required education you have earned (when substituting, you cannot use the first 60 semester hours that you earned). Then identify the percentage of required experience you possess. Add the two percentages. The total percentage must equal at least 100 percent to qualify at the GS-5. For example, an applicant who has 9 semester hours of graduate level education (i.e. 50% of graduate education required) and 6 months of creditable specialized experience (i.e. 50% of the required experience) would equal 100% of the required experience for the position A transcript must be submitted with your application if you are basing all or part of your qualifications on education.


Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

Additional information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

A supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be well-qualified, applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors if applicable, and must be proficient in most of the requirements of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website which can be found at https://www.opm.gov/.

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Applicants will be referred in the order in which they were received.

Required Documents

Documents Accepted:

  • Cover Letter
  • Resume
  • Transcript

Documents Required:
  • Resume

Please review the above list(s) to ensure you have included all necessary documents required for your application.Not every applicant will require the same documents, therefore it is the applicants responsibility to ensure that their application package includes all necessary documents to determine qualifications and eligibility for appointment, such as a copy of your SF-50, transcript, ICTAP/CTAP documentation (for displaced Federal employees).You will not be contacted for additional information. Applicants will be deemed ineligible if supporting documentation is not submitted.

Veterans' Preference: Since the Direct-Hire Recruitment Authority is being used, traditional Veterans' Preference rules do not apply. Qualified veterans will, however, be given full consideration for this position.

Applications are accepted online. Applying online will allow you to review and track the status of your application.

How to Apply

All applicants are encouraged to apply online.

To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section. The complete application package must be submitted by 11:59 PM (EST) on 01/14/2025 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12654299.

1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.

2. Click Submit My Answers to submit your application package.

NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To verify your application is complete, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the More Information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.

To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

Agency contact information

Hannah Henderson
Address
Bruce W Carter Department of Veterans Affairs Medical Center
1201 Northwest 16th Street
Miami, FL 33125
US
Learn more about this agency

Next steps

After the vacancy announcement closes, applicants are evaluated to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


© 2006-2025, exclusive of U. S. government job opportunity announcements