Summary
As a Public Affairs Specialist in the Comptroller's Office, Public Affairs & Congressional Relations, you will be responsible for collecting, developing and preparing written, visual, and multimedia content in support of OCC's media relations program, and other public affairs events and initiatives for distribution on various social media platforms.
This job is open to
Clarification from the agency
U.S. Citizens and U.S. Nationals; No prior Federal experience is required.
Duties
As a Public Affairs Specialist, you will:
- Review media coverage, news releases, talking points, agency issuances, fact sheets, and other material to recommend and prepare visual and multimedia content for social media to promote OCC functions, policies, programs, and activities as directed for various external audiences. Maintain awareness of media and social media coverage of the agency, media coverage of the banking industry, and agency policy and management initiatives, and identifies opportunities to develop and prepare social media content to publicize the agency's mission initiatives and activities to the public, the press, and specialized audiences.
- Establish and maintain standards and work processes to ensure that social media programs and delivery strategies are utilized effectively and efficiently. Provide counsel and recommendations to OCC staff regarding the strategic coordination, development and implementation of communication plans and projects to support social media campaigns to promote OCC's mission and activities. Represent the OCC and media relations team's social media function in meetings with internal and external stakeholders. Work with other public affairs and OCC staff to coordinate, draft and post accurate and appropriate agency messages and other social media content in a timely manner. Design content and provide photography resources to support messaging for use on social media.
- Coordinate, develop, create and post messages, visual and multimedia content in support of for social media campaigns and day-to-day social media content. Plan, coordinate, and participate in meetings and events with OCC officials to create, develop and execute successful communication strategies using Facebook, YouTube, X, Linkedln and other social media tools. Advise senior public affairs staff on developing plans, policies, and procedures for social media program and activities, and identifies issues or concerns.
- Develop and execute tactics to take advantage of social media and other emerging opportunities, including analyzing, interpreting, and monitoring social media content to ensure message reach and effectiveness. Review news releases, talking points, public service announcements, fact sheets, and other material for use and distribution via social media platforms. Prepare and coordinate the posting and distribution of messages, visual and multimedia content for use on various social media channels.
- Assist in the development and evaluation of strategic digital media strategies to promote agency messages and overall communication plans. Research, prepare, and present analysis of social media coverage and social media strategies by ensuring effectiveness and impact. Establish and maintain effective working relationships with staff and agency officials. Manage agency presence in social networking sites including Facebook, X, and other similar community sites. Work with and is privy to information of a confidential, pre-decisional nature. Assignment may be made with little lead time while tied to deadlines.
Requirements
Conditions of Employment
This position requires that the successful candidate undergo personnel vetting, which includes a background investigation and enrollment upon onboarding into "Continuous Vetting." Enrollment in Continuous Vetting will result in automated record checks being conducted throughout one's employment with Treasury. The successful candidate will also be enrolled into FBI's Rap Back service, which will allow Treasury to receive notification from the FBI of criminal matters (e.g., arrests, charges, convictions) involving enrolled individuals in near real-time.
There are three key documents that contain important information about your rights and obligations. Please read and retain these documents:
- Noncriminal Justice Applicant's Privacy Rights, for those who undergo an FBI fingerprint-based criminal history record check for personnel vetting, which includes Rap Back,
- FD-258 Privacy Act Statement - FBI (this is the same statement used when your fingerprints are submitted as part of your background investigation), and
- SEAD-3-Reporting-U.pdf (dni.gov), (applicable to those who hold a sensitive position or have eligibility for access to classified information).
- Complete a one-year probationary period (unless already completed).
- Complete a background investigation (unless already completed).
- Complete a Declaration for Federal Employment to determine your suitability for Federal employment.
- Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
- Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.
- Travel occasionally to attend conferences and/or training.
- Obtain and use a Government-issued charge card for business-related travel.
- Click here for important information about OCC ethics standards, such as the requirement that new hires divest their bank securities.
- Successfully complete a background investigation that includes criminal history, financial history (including a credit check) and other information.
Qualifications
You must meet the following requirements by the closing date of this announcement:
You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the NB-IV or GS-11 level in the federal service.
Examples of Specialized Experience for this position include:
- Providing recommendations to management on content to promote on social media, and
- Preparing and implementing communication plans for social media, and
- Assisting with the creation of multimedia content, graphics, videos, or other products for social media platforms (such as Facebook, YouTube, Twitter, and LinkedIn etc.), and
- Researching and analyzing online content and social media analytics to determine message reach and effectiveness.
The experience may have been gained in the public sector, private sector, or through volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis.
To receive any credit for your work experience, please indicate dates of employment by month/year, and indicate the number of hours worked per week, on your resume.
Education
Education cannot be used to qualify for this position.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a "not qualified" determination.
Rating:
Your application will be evaluated in the following areas:
- Media Relations
- Social Media
- Strategic Communications
- Written Communication
Category rating will be used to rank and select eligible candidates. If qualified, you will be assigned to one of three quality categories (Outstanding, Excellent, or Qualified) depending on your responses to the online questions regarding your experience, education and training related to this position. Your rating will be lowered if your responses to the online questions are not supported by the education and/or experience described in your application.
Veterans' preference is applied after applicants are assessed. Preference-eligibles will be listed at the top of their assigned category and considered before non-preference eligibles in that category.
Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. If referred, you may be required to submit the following:
- At least one link to a static graphic that you have prepared and posted to social media.
- At least one multimedia file with motion, animation, or other special effect that you have prepared and posted on social media.
- At least two different short form (2 minutes or shorter) videos that you have prepared and posted on social media.
- At least one communication plan for social media or a social media strategy.
In addition to the above, you may be required to participate in a selection interview.
If you are a displaced or surplus federal employee eligible for the Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP), you must be rated as well-qualified to receive special selection priority. "Well-qualified" means that in addition to meeting the minimum qualification requirements and selective placement factor(s), if applicable, you must be assigned to the Outstanding or Excellent category.
Required Documents
A complete application includes: 1) A resume, 2) vacancy question responses, and 3) submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible). Note: Please ensure that all bank, financial, and other confidential or sensitive information is removed/redacted from each document.
RESUME: All applicants are required to submit a resume by either creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional.) To receive any credit for relevant experience, please list the month/year and number of hours worked for experience listed on your resume. We suggest you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to these questions. Please review Resume Tips.
VETERANS DOCUMENTATION: If you are applying under the Veterans Employment Opportunities Act (VEOA) or another veterans' hiring authority, or are claiming veteran's preference, you must submit a copy of your DD-214 showing type of separation and character of service (e.g. DD-214 Member 4 Copy) and if applicable, VA letter. Ten-point preference eligibles must also submit an Application for 10-point Veteran Preference, SF-15, along with required documentation listed on the back of the SF-15 form. Current Active Duty members must submit a certification of expected discharge or release from active duty under honorable conditions dated within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. You can find additional information about Veterans' Preference at http://www.fedshirevets.gov/.
CAREER TRANSITION ASSISTANCE PLAN (CTAP) or INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN (ICTAP) DOCUMENTATION: If you are a displaced or surplus Federal employee, click CTAP/ICTAP for eligibility and a detailed list of required documents.
OPTIONAL DOCUMENTS: In addition, you may submit the following:
- Cover letter
- Recent performance evaluation (be sure to redact/remove all sensitive information prior to submitting)
How to Apply
The following instructions outline our application process. You must complete the online application process and submit any required documents by 11:59 p.m. Eastern Standard Time (EST) on the closing date of this announcement. We are available to assist you during business hours (8:00 a.m. - 4:00 p.m. Eastern Standard Time, Monday - Friday). If applying online poses a hardship, you must contact us by noon Eastern Standard Time on the announcement's closing date. If you are unable to apply online, you must request an alternative application which is available from the Human Resources Office. Please contact Lelia Jordan at Lelia.Jordan@occ.treas.gov or 202-445-0246 to obtain an alternative application.
If you require a reasonable accommodation for disability during any part of the application and hiring process, please contact Kelly Battista by phone at 202-704-9488 or by email at Kelly.Battista@occ.treas.gov. Treasury provides reasonable accommodation to applicants with disabilities on a case-by-case basis. You must contact us by 5:00 p.m. Eastern Time on the announcement's closing date to request accommodation. If you are deaf, hard of hearing, or have a speech disability, please dial 7-1-1 to access telecommunications relay services. Ms. Battista is not the point of contact for questions about the vacancy announcement.
To preview the Application Questionnaire, please click here: https://apply.usastaffing.gov/ViewQuestionnaire/12552387.
A complete application package must be submitted by 11:59 PM (EST) on the closing date of the Announcement to receive consideration.
- To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
- Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
- After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
- You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.
Next steps
To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated.
For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.
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