QUALITY ASSURANCE SPECIALIST

Clarification from the agency

1. Washington Army National Guard Permanent or Indefinite Employees. 2. Washington Army National Guard Traditional Guard members and Washington National Guard Active Guard Reserves. 3. All other current military members willing to become Army Washington National Guard members.

A GS-1910-9, QUALITY ASSURANCE SPECIALIST:

• Develops the AASF Quality Management Plan (QMP) that documents the management and operational policies and procedures to ensure work processes, products, or services satisfy expectations and quality standards. Reviews Army materiel maintenance policies and operational procedures. Assesses quality assurance programs of other Department of Defense (DoD) services, and analyzes commercial maintenance practices to establish a comprehensive Quality Program (QP) for the AASF.
• Serves as quality assurance authority in the AASF. Acts as a consultant to higher-ranking personnel on quality assurance/verification matters. Provides the Logistics Management Officer/Supervisory Maintenance Test Pilot and maintenance supervisors with definitive technical information and advice on maintenance procedures and techniques. Resolves technical problems in support of the quality assurance program.
• Maintains the AASF master library. Manages technical publications accounts. Ensures that appropriate directives and operating instructions are current and complete. Reviews incoming publications to determine their applicability. Provides technical guidance and expertise in interpretation of technical manuals (TM), and acts as the authoritative reference on quality methods, techniques, and procedures. Resolves conflicts in the interpretation of published data.
• Monitors the AASF publication improvement system to include the recommended changes to publications and blank forms (DA Form 2028) and material deficiency, and Quality Deficiency Reports (QDR). Provides findings and recommendations based on experience and technical judgment.
• Manages the Safety-of-Flight (SOF) and Aviation Safety Action Message (ASAM) programs to ensure effective and timely accomplishment. Reviews incoming SOF/ASAM for applicability to AASF supported equipment. Evaluates technical and materiel requirements for compliance. Distributes SOF/ASAM to production elements for accomplishment. Monitors compliance actions and prepares and forwards compliance reports.
• Monitors aircraft acceptance/transfer inspections, aircraft configurations, and component time-change requirements. Periodically reviews aircraft historical records and logbooks for accuracy and condition. Monitors the Army Oil Analysis Program (AOAP).
• Manages the weight and balance program. Performs equipment inventories; assures proper set up and calibration of electronic weighing apparatus; monitors aircraft weighing operations; verifies instrument readings, resolves weight and balance problems, and certifies weight and balance computations.
• Performs command directed quality inspections and special inspections for all aspects of aircraft and associated equipment. Insures that compliance inspections are performed in accordance with standards. Records discrepancies, provides definitive corrective recommendations, and reviews adequacy of corrective action taken. Reviews findings to determine adequacy of maintenance documentation.
• Performs inspections of maintenance shops for safety and condition of equipment. Monitors calibration of shop and test equipment to ensure serviceability. Certifies and maintains files of personnel authorized to perform quality inspections.
• Performs management and compliance reviews over a wide range of functions within the AASF. Reports deviations and deficiencies. Prepares recommendations on the resolution of deficiencies affecting production or maintenance quality. Reviews and validates all locally developed maintenance procedures before adoption within the AASF.
• Investigates equipment failure trends on aircraft airframes and components and systems. Makes recommendations to appropriate manufacturing agencies regarding equipment performance engineering design changes.
• Incumbent is required to wear appropriate protective clothing or gear such as safety glasses, ear protection, and hard-hat, and observe all safety precautions when accomplishing inspections.
• Conducts formal training of quality assurance and quality compliance principles, procedures, techniques, and skills. Provides initial training for the certification of status symbol clearing authority. Provides refresher training for the maintenance of AASF quality standards.
• Reviews and evaluates quality compliance inspections performed by production units. Audits the inspection process and methods, analyzes inspection reports, and re-inspects samples of inspections performed. Provides on-the-spot assistance regarding the inspection process. Recommends corrective actions or changes in inspection methods and work procedures
• Serves as the primary point of contact (POC) to, and provides liaison services between, the AASF and external organizations regarding QA matters. Attends conferences, briefings, and meetings to represent AASF on quality assurance matters.
• Other duties as assigned.(temporary, minor, or incidental tasks)

Conditions of employment

MILITARY REQUIREMENTS:

Military Grades: E5 - E9

Desired Military Assignments:

- Applicants need not be assigned to the position or possess the MOS to apply or be considered for selection. Selected applicant must be assigned to a compatible Military position and attain MOS within 1 year of appointment action.

- May be required to successfully complete a trial period.

- Participation in direct deposit is mandatory.

- All soldiers, civilian employees, and contractor employees who drive Army-owned or leased vehicles must complete the Army Avoidance Course (AAC) training when they start working for the Army. Must have a valid Washington state and military driver's license. Must be able to obtain a Government Travel Card (GTC) and be able to attend all schools deemed necessary by the supervisor.

- Males born after 31 December 1959 must be registered for Selective Service.

- Must maintain membership in the WA Army National Guard for continued employment.

- Must be able to obtain and maintain the appropriate security clearance of the position.

- This position is covered by the Domestic Violence Misdemeanor Amendment (30 Sep 96) of the Gun Control Act (Lautenberg Amendment) of 1968. An individual convicted of a qualifying crime of domestic violence may not perform the duties of this position.

- Position requires ability to establish effective professional working relationships with coworkers and customers, contributing to a cooperative working environment and successful accomplishment of the mission.

- May occasionally be required to work other than normal duty hours; overtime may be required.

- The duties and responsibilities of your job may significantly impact the environment. You are responsible to maintain awareness of your environmental responsibilities as dictated by legal and regulatory requirements, your organization, and its changing mission.

Qualifications

GENERAL EXPERIENCE:

• Analyze problems to identify significant factors, gather pertinent data, and recognize solutions;
• Plan and organize work; and
• Communicate effectively orally and in writing.

SPECIALIZED EXPERIENCE:
Must have at least 24 months experience includes experience, education, or training, involving principles, techniques, and accepted practices of quality assurance work (i.e., the application of statistical sampling techniques sufficient to perform assignments or preparation of technical reports on quality levels to identify specific problems). Experience in the application and theory of specialization using applicable publications. Experience in the preparation of technical reports on quality levels to identify specific problem areas and to recommend corrective action. Experience that demonstrated a practical knowledge in monitoring, controlling, or maintaining the quality of products or services in quality assurance, procurement, inspection, production, or related areas. Examples include:

• Reviewing production activities and capabilities in light of contract quality requirements.
• Reviewing written quality or inspection procedures for adequacy, and evaluating the implementation and effectiveness of quality/inspection systems, including sampling plans.
• Analyzing quality data to detect unsatisfactory trends or weaknesses in the quality/inspection system.
• Verifying by test or inspection, using sampling inspection or intensive product inspection techniques, that products comply with requirements prior to acceptance.
• Identifying inadequacies and requesting corrective action.
• Computing data, summarizing results, and preparing reports or charts depicting pertinent relationships using statistical methods.
• Investigating customer complaints and deficiency reports, and providing identification of causes to appropriate authorities.
• Reading, interpreting, and applying technical data such as blueprints, engineering drawings, product specifications, or technical manuals.
• Reviewing and evaluating supply systems operations and procedures through periodic audits and surveillance inspections.

OR

1-year specialized experience equivalent to at least the next lower grade.


***Note: To qualify under the one-year Specialized Experience (SE) provision (when stated in the SE section), you must provide either:
Two SF-50s (or equivalent) showing you were in the same occupational series at the next lower grade for at least one full year. The two SF-50s must span that full one-year period, from the older SF-50 to the newer SF-50 and reflect employment with the same federal agency.
-or-
One SF-50 (or equivalent) if your resume shows at least one year of continuous employment in the position reflected on the SF-50 (or equivalent).

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. You may also be excluded from consideration if you indicate that you are unwilling to accept the lower grade and a determination is made that you are not qualified at the higher grade. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration.

Verbiage displayed on your resume or application must contain your own words. You may refer to position descriptions, i.e. the general and specialized experience located within the vacancy announcement, to assist with describing work experiences; however, resumes or applications received in verbatim will not be considered. In your resume you will need to address the general and specialized experience listed above. Please use as much detail as needed, giving dates (months and years) of the experience, position title and how the experience was gained. This information is needed to determine if you are qualified for the position.

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities, and other characteristics). NOTE: You do not have to respond to the KSA's separately but your resume should contain sufficient information to demonstrate possession of the KSA's.

• Comprehensive knowledge of assigned aircraft, component systems, and support equipment to include aircraft specifications and standards. Incumbent utilizes aircraft mechanical skill and knowledge in applying quality assurance to the evaluation and resolution of complex operating and quality issues.
• Thorough knowledge of the principles, concepts, and methodology of quality assurance functional programs and skills in applying this knowledge to the planning and execution of aircraft maintenance production and processes.
• Knowledge of aircraft inspection methods, techniques and practices to detect conditions, which may compromise quality and the ability to use precision measuring equipment, gauges and instrumentation for testing and special inspections as required.
• Skill in applying statistical analysis, sampling methods, and techniques to determine compliance with the established standards and the ability to interpret and apply contract and engineering specifications, regulations, policy statements and other guideline material to the maintenance functions of the AASF.
• Knowledge of operating practices and procedures related to the maintenance of aircraft, systems and components. Skill to verify, by work document review, material and procedure checks and onsite surveillance, that essential quality requirements have been met.
• Ability to conduct technical reviews, analyze findings and develop recommendations for corrections or improvements in the quality assurance program. Ability to prepare technical reports on quality levels, to identify specific problem areas and to recommend corrective action.

To apply for this position, you are required to submit a complete application package. If you fail to provide this documents/information, you will be marked as having an incomplete application package and will not be considered any further. Resumes must be in your own words. Resumes that are verbatim, from this announcement, will not be considered.

1. Resume must NOT exceed two (2) pages, IAW Merit Hiring Plan and must include:
   • Contact information
     • Full Name
     • Email Address
     • Phone Number
   • Relevant work history that demonstrates specialized experience for the position you are applying to
     • Position Title
     • Organization/Department/Unit
     • Hours worked per week
     • Dates (format must include Month and Year) you were/are employed and physically performing the work.
       • Omit extended leave from your employment history. For example, if you hold a federal job but were on military leave for two years, do not list those two years under that position.
     • Duties performed
     • Series and grade for federal positions, if held
   • Resumes exceeding 2 pages will not be considered. For more guidance please see new resume guidance.
   • If your resume includes the below listed content, it will not be used to make an eligibility/qualification determination, and you will not be considered for this vacancy.
     • Classified or government sensitive information
     • Social Security Number (SSN)
     • Photos of yourself
     • Personal information, such as age, gender, religious affiliation, etc.
2. Mil Form 174 Mil Form 174 is required. Applications without the Mil Form 174 will not be considered
   • If you do not have prior military service, please indicate so on the form. (This position requires Military membership in the Washington State Army National Guard).
3. Other support documentation (optional or required based on the vacancy announcement)
   • Cover Letter
   • DD-214
   • SF-50 (latest non-award SF-50)
   • Transcript (s)

***For current Guard/Reserve members, please document your military work experience as follows: (You may adjust the format, so that you do not exceed the two (2) page resume limit, as long as your resume clearly reflects your military employment history.)

List month joined (to/from) based on your enlistment contract (DD4) or (Oath) for Officers. If you have gaps in service, list them separately.

Example:

04 Sep 2019 to 03 Sep 2023
Washington Air National Guard
Traditional Member
20 hours per month
POSITIONS TITLE MOS/AFSC
Personnel Superintendent 3S091
Duties

Military Orders During this period: (list multiple periods if everything else is the same: Order Type, Duties, & Purpose)

04 Nov 2019 to 03 Dec 2019, 40 hours per week
15 Mar 2020 to 14 May 2020, 40 hours per week
Type of Order: ADOS/AT/ST/AGR
Order Purpose:
Duties:

***If there are multiple purposes on a single order (ie. BMT then Tech Training/AIT), list specific periods. Example: Order cover 02 Sep 2020 to 12 Mar 2021:

List 02 Sep 2020 to 01 Nov 2020 as BMT and 02 Nov 2020 to 12 Mar 2021 as Tech Training/AIT


For access to Required Documents please refer to: http://mil.wa.gov/federal-human-resources

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