Quality Assurance Specialist Job in Baltimore, MD

Vacancy No. ACT-ACQ-25-AP700-93117 Department Federal Aviation Administration
Salary $69,444.00 to $107,649.00 Grade G to G
Perm/Temp Permanent FT/PT Full-time
Open Date 11/7/2024 Close Date 11/27/2024
Job Link Apply Online Who may apply Public
Locations:
Baltimore, MD


Summary

The position is located within the Office of Finance and Management (AFN), Office of Acquisition and Business Services (ACQ), Acquisition Policy and Oversight Directorate (AAP). AAP Develops agency-wide acquisition policy, guidance, and tools to manage the agency's Acquisition Management System (AMS).

Duties

The incumbent performs a combination of routine, multiple and varying assignments under the general direction of a manager or more experienced professional. Acts as a contributor or member of a team for projects within a defined area of responsibility.

Applies experience and detailed knowledge applicable to quality assurance (QA) programs, policies, processes, procedures and projects to plan and accomplish assignments. Assignments are in support of experienced professionals and include(s): collecting and analyzing data/information; identifying problems; working with management, experienced professional and others in the day-to-day operations; compiling and analyzing both Software and Hardware quality data; researching quality assurance requirements during procurement, production, and supply of material; supporting in the development of and assisting with the coordination of required changes to existing programs; assist in monitoring and evaluating the operation and effectiveness of the contractor quality assurance system during FAA procurement; collecting data to aid in the preparation of procedural guides and instructions to enhance the assessment of quality performance.

Demonstrates some independence in planning time and using assigned resources to accomplish task or projects. Analyzes the impact and effectiveness of supporting Software and Hardware QA programs and provides updates to management. Reviews and analyzes QA policies, procedures and regulations pertaining to QA systems operations. Assist a manager or experienced professional in the planning, implementation and maintenance of QA systems.

Contacts are primarily internal to the Quality Assurance group and Lines of Business within the FAA. However, the incumbent may have some contact with external customers on routine matters such as gathering information, explaining QA rules and regulations and discussing customers' situations.

Established policies/procedures provide guidance for most assignment, but some discretion is allowed to select the most appropriate approach(es). Receives guidance on selecting the best option from a manager or more experienced professional. Refers problems and work issues to a manager or more experienced employee when guidelines are not available or applicable.

Work is reviewed frequently during assignments and at completion to ensure timeliness, policy compliance, and alignment with the requirements of the projects and/or work activities. Work activities support the Acquisition Management System of the organizational unit, which affects project/program objective for the major subdivision and the LOB/SO. The work affects internal and external customers.

Requirements

Conditions of Employment

  • US Citizenship is required.
  • Selective Service Registration is required for males born after 12/31/1959.

Qualifications

To view the complete OPM qualification standard, please refer to: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/1900/quality-assurance-series-1910/

To qualify for this position you must demonstrate in your application that you possess at least one year of specialized experience equivalent to FV-F, FG/GS-5/7/9 in the Federal Service. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position.

Specialized experience includes: Experience with collecting and identifying problems within a QA system. Experience assisting with the coordination of changes to an existing QA program. Experience assisting management in planning, implementation and maintenance of a QA system.

-OR-

Ph. D or 3 full years of progressively higher level graduate education leading to such a degree: Major study -- quality assurance, statistics, mathematics, production management, industrial management, computer science, engineering, engineering technology, physical sciences, textiles, or other fields related to the position.

Qualifications must be met by the closing date of this vacancy announcement.

Preview Job Questionnaire

Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.

Additional information

We may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.

The U.S. Department of Transportation strives to ensure that equity, transparency, accountability, collaboration, and communication permeate all that we do for the betterment of the Department, the traveling public, and our nation. As such, DOT values a highly diverse workforce of persons who promote a culture of belonging by respecting the personal dignity and worth of each individual and fostering a positive environment where all feel safe and welcome. If these commitments coincide with your personal ideals and professional aspirations, please consider joining the DOT family.

As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA.

In lieu of providing a KSA narrative response in the text box listed below each KSA's in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate.

Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the KSA listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or priority grouping and referred to the selecting official for consideration.

If the Agency decides to interview any qualified employee on the selection list, then all on the list who are qualified must be interviewed. If the selection list is shortened to a best qualified list through a comparative process, then the best qualified list shall be considered to be the selection list.

Links to Important Information: Locality Pay, COLA

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.



IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

Required Documents

SF-50, Personnel Record. Only supplemental documentation, e.g. transcripts or veteran's documentation will be accepted in combination with your on-line application. These documents must be uploaded on or before the closing date of this announcement. All submitted documents should reference the announcement number.



All Veterans: If you are claiming veterans' preference, you must submit either a DD Form 214 Certificate of Release or Discharge from Active Duty (Member 4 Copy or equivalent), or a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions. If you are claiming 10 point preference, you must also submit a completed SF-15, Application for 10-Point Veteran's Preference, and supporting documents outlined on the SF-15. Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement. If you fail to submit documentation, you will be assessed as a non-veteran.

If you are claiming 10 point preference but fail to submit the supporting documents outlined on the SF-15, you will be tentatively assessed as a 5 point preference eligible provided your DD Form 214 reflects that you have the service required to qualify for preference. Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement. If you fail to submit documentation, you will be assessed as a non-veteran.

Veterans currently on active duty claiming veterans' preference: You will be granted tentative preference if you submit a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions and your application shows that you have the required service. Prior to being appointed, you must provide to the Servicing Human Resource Management Office a DD Form 214 documenting discharge/release and showing that the service was honorable or general. If you are on terminal leave, you must provide documentation certifying authorized terminal leave.

If you want consideration for one or more of the Special Hiring Authorities, documentation that must be submitted at time of application can be found at Direct Hiring Authorities | Federal Aviation Administration (faa.gov).

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register.

IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC REGARDING YOUR EXPERIENCE OR EDUCATION.

We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes.

Please ensure EACH work history includes ALL of the following information:

  • Job Title (include series and grade if Federal Job)

  • Duties (be specific in describing your duties)

  • Employer's name and address

  • Supervisor name and phone number

  • Start and end dates including month and year (e.g. June 2007 to April 2008)

  • Full-time or part-time status (include hours worked per week)

  • Salary (optional)


Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.

You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies. Please see this guide, Document Upload Guide, for more information on uploading and re-using the documents in your applications.

Agency contact information

Monique Heriegel
Phone
1 (609) 485-6754
Fax
1 (609) 485-8995
Email
monique.heriegel@faa.gov
Address
Federal Aviation Administration
ACT Regional HR Services Branch
Atlantic City International Airport, Bldg. 300
AHF-N710
Atlantic City, NJ 08405
US
Learn more about this agency

Next steps

Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.

For instructions on how to check the status of your application, please go to: USAJOBS Help Guide.

Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.

All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.