Duties
The incumbent performs a combination of routine, multiple and varying assignments under the general direction of a manager or more experienced professional. Acts as a contributor or member of a team for projects within a defined area of responsibility.
Applies experience and detailed knowledge applicable to quality assurance (QA) programs, policies, processes, procedures and projects to plan and accomplish assignments. Assignments are in support of experienced professionals and include(s): collecting and analyzing data/information; identifying problems; working with management, experienced professional and others in the day-to-day operations; compiling and analyzing both Software and Hardware quality data; researching quality assurance requirements during procurement, production, and supply of material; supporting in the development of and assisting with the coordination of required changes to existing programs; assist in monitoring and evaluating the operation and effectiveness of the contractor quality assurance system during FAA procurement; collecting data to aid in the preparation of procedural guides and instructions to enhance the assessment of quality performance.
Demonstrates some independence in planning time and using assigned resources to accomplish task or projects. Analyzes the impact and effectiveness of supporting Software and Hardware QA programs and provides updates to management. Reviews and analyzes QA policies, procedures and regulations pertaining to QA systems operations. Assist a manager or experienced professional in the planning, implementation and maintenance of QA systems.
Contacts are primarily internal to the Quality Assurance group and Lines of Business within the FAA. However, the incumbent may have some contact with external customers on routine matters such as gathering information, explaining QA rules and regulations and discussing customers' situations.
Established policies/procedures provide guidance for most assignment, but some discretion is allowed to select the most appropriate approach(es). Receives guidance on selecting the best option from a manager or more experienced professional. Refers problems and work issues to a manager or more experienced employee when guidelines are not available or applicable.
Work is reviewed frequently during assignments and at completion to ensure timeliness, policy compliance, and alignment with the requirements of the projects and/or work activities. Work activities support the Acquisition Management System of the organizational unit, which affects project/program objective for the major subdivision and the LOB/SO. The work affects internal and external customers.
Required Documents
SF-50, Personnel Record. Only supplemental documentation, e.g. transcripts or veteran's documentation will be accepted in combination with your on-line application. These documents must be uploaded on or before the closing date of this announcement. All submitted documents should reference the announcement number.
All Veterans: If you are claiming veterans' preference, you must submit either a DD Form 214 Certificate of Release or Discharge from Active Duty (Member 4 Copy or equivalent), or a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions. If you are claiming 10 point preference, you must also submit a completed SF-15, Application for 10-Point Veteran's Preference, and supporting documents outlined on the SF-15. Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement. If you fail to submit documentation, you will be assessed as a non-veteran.
If you are claiming 10 point preference but fail to submit the supporting documents outlined on the SF-15, you will be tentatively assessed as a 5 point preference eligible provided your DD Form 214 reflects that you have the service required to qualify for preference. Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement. If you fail to submit documentation, you will be assessed as a non-veteran.
Veterans currently on active duty claiming veterans' preference: You will be granted tentative preference if you submit a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions and your application shows that you have the required service. Prior to being appointed, you must provide to the Servicing Human Resource Management Office a DD Form 214 documenting discharge/release and showing that the service was honorable or general. If you are on terminal leave, you must provide documentation certifying authorized terminal leave.
If you want consideration for one or more of the Special Hiring Authorities, documentation that must be submitted at time of application can be found at
Direct Hiring Authorities | Federal Aviation Administration (faa.gov).
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register.
IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC REGARDING YOUR EXPERIENCE OR EDUCATION.
We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes.
Please ensure EACH work history includes ALL of the following information:
- Job Title (include series and grade if Federal Job)
- Duties (be specific in describing your duties)
- Employer's name and address
- Supervisor name and phone number
- Start and end dates including month and year (e.g. June 2007 to April 2008)
- Full-time or part-time status (include hours worked per week)
- Salary (optional)
Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies. Please see this guide,
Document Upload Guide, for more information on uploading and re-using the documents in your applications.
Next steps
Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.
For instructions on how to check the status of your application, please go to: USAJOBS Help Guide.
Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.
All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.