Summary
This vacancy is for a Quality Assurance Supervisor position in the National Processing Center located at the U.S. Census Bureau National Processing Center in Jeffersonville, IN.
This Job Opportunity Announcement may be used to fill other Quality Assurance Supervisor, 1531-7, FPL None positions within the Census Bureau in the same geographical location with the same qualifications and specialized experience.
This job is open to
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Career transition (CTAP, ICTAP, RPL)
Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.
Veterans
Veterans of the U.S. Armed Forces or a spouse, widow, widower or parent of a veteran, who may be eligible for derived preference
Clarification from the agency
All qualified United States citizens.
Duties
The individual selected for this position will:
- Plan, direct, review and coordinate the work for the staff performing quality assurance and related duties for preprocessing (mailout) activities; analyze work requirements and determines staff resources, making adjustments as appropriate.
- Translate quality assurance plans into clerical instructions for statistical assistants and statistical clerks; apply sound judgement in circumventing potential problems utilizing acquired knowledge and experience; resolve occurring problems expeditiously for operational effectiveness taking necessary corrective action according to quality standards.
- Develop and administer controls, records, and reports necessary to secure efficient processing of major censuses, recurring and non-recurring mailout activities; report progress and resolution of problems to higher levels of management.
- Train subordinates and equitably allocate work assignments on a variety of quality assurance verification and monitoring operations associated with the receipt of materials and mailout activities of recurring/non-recurring surveys and major censuses; develop and implement clerical procedures and establishes operating guidelines according to specifications and feasibility.
- Review problems presented by subordinates and utilize procedures for handling them within specified guidelines.
Requirements
Conditions of employment
- Applicants must meet all qualification requirements by the closing date of this announcement.
- U.S. Citizen
- Suitable for Federal employment.
- Registered for Selective Service, if applicable (www.sss.gov)
- A supervisory probationary period may be required.
- This is a NON-BARGAINING unit position.
Qualifications
This vacancy is advertised under 2 different announcements. Please read the 'Who May Apply' section carefully to determine your eligibility. If you are not eligible under this announcement, please see 26-DSB-12937898-ST-JD.
To qualify for the position of Quality Assurance Supervisor, at GS-1531-7, you must meet the minimum and/or basic qualification requirements listed below.
Specialized Experience: For the GS-07, you must have one year of experience at a level of difficulty and responsibility equivalent to the GS-06 in the Federal service. Experience for this position includes: leading the planning, directing of work that requires statistical analysis of collected data and assisting in monitoring statistical analysis assignments as it relates to quality assurance methods and procedures; ensuring work is completed within specified time limits; completing forms and preparing reports; demonstrating work processes to others.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer.
Additional information
Tour of Duty: Hours will be 6:45 a.m.to 3:15 p.m. Monday through Friday. Alternate Work Schedule is available. Alternate Work Schedule is an 80-hour biweekly basic work requirement that is scheduled in less than 10 days; i.e., eight 9-hour days/nights, one 8-hour day/night, and one day off. Positions may include shift work, evening or weekend work, hours will vary. This position may include full time and/or part time work and may require a mixed tour agreement.
Applicants who apply under this Job Opportunity Announcement may opt-in (at their request) to allow the sharing of their resume, and other associated documents with other Federal Agencies who have vacancies within the same occupational series, grade and pay band (or its equivalent), and full performance level in the same duty location or commuting area of the duty location listed on the Job Opportunity Announcement.
Additionally, the following links provide information on various hiring authorities that may enable you to apply through merit assignment procedures, or be eligible for a non-competitive appointment.
The Department of Commerce also provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the Human Resources Office. The decision on granting reasonable accommodation will be on a case-by-case basis. TTY users can contact the Human Resources Office via the Federal Relay Service, 1-800-877-8339.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
SME Resume Review: You will be evaluated according to your responses to the online questionnaire and the use of a SME Resume Review. During the SME Resume Review, Subject Matter Experts (SMEs) will review your resume to determine your technical qualifications for this position based on the required specialized experience. Applicants passing the structured resume review will move on to the next phase of the process. Upon completion of the SME Resume Review, candidates identified as "best qualified" will be referred to the hiring manager and may be invited for an interview.
Category Rating Procedures: If you meet the minimum qualifications stated in the job opportunity announcement and scoring requirements for all applicable assessments, you will be placed in one of three pre-defined categories. These categories are "gold," "silver," and "bronze." Candidates placed in the "gold" category will be identified for referral to the hiring manager and may be invited for an interview.
How you will be evaluated for preference eligibility: Within each category, those entitled to veterans' preference will be listed at the top of the pre-defined category for which they are placed. Preference eligibles with a service-connected disability of 10% or more will be listed at the top of the highest quality category (gold).
For more information on category rating, please go to: OPM: Competitive Hiring - Category Rating
CTAP and ICTAP candidates: CTAP and ICTAP candidates will be eligible for selection priority if it is determined that they have exceeded the minimum qualifications for the position by attaining at least a rating of 85 out of 100. Information about CTAP and ICTAP eligibility is on the Office of Personnel Management's Career Transition Resources website, The Employee's Guide to Career Transition.
You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):
- Leadership
- Teaching Others
- Technical Competence
We recommend that you preview the online questions for this announcement before you start the application process.
Do NOT include the following types of information in your application, if included on your resume you will not be considered for this position:
- Social Security Number (SSN)
- Date of Birth (DOB)
- Photos of yourself
- Personal information: such as age, gender, religious affiliation, etc.
We recommend that you preview the online questions for this announcement before you start the application process.
To preview the application questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12937899.
Required Documents
Your complete application includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply.
Your application package should include the following documents:
- Resume: Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be deemed disqualified and removed from consideration. Your resume must include your educational and relevant work experience for the position for which you are applying to include the title and dates (mm/yy) of employment along with the number of hours worked per week. If your resume does not contain this information, your application may be marked as incomplete, and you will not receive consideration for this position.
- Veterans' Preference Documentation: Please indicate on your resume the type of veterans' preference you are claiming and provide the appropriate supporting documentation (DD-214 stating disposition of discharge or character of service, VA letter, SF-15, etc.) to validate your claim. For more information regarding eligibility requirements, please go to: Veteran's Resource Page.
- Career Transition Assistance Plan (CTAP) and Interagency Career Transition Assistance Plan (ICTAP) documentation, if applicable:
- CTAP applicants MUST submit the following documents:
- A copy of your RIF separation notice; notice of proposed removal for declining a directed geographic relocation outside of the local commuting area; a Certificate of Expected Separation (CES); or certification that you are in a surplus organization or occupation (this could be a position abolishment letter, a notice of eligibility for discontinued service retirement, or similar notice).
- A copy of your SF-50 "Notification of Personnel Action" noting current position, grade/band level, and duty location;
- A copy of your latest performance appraisal including your rating; and
- Any documentation from your bureau/operating unit that shows your current promotion potential.
- ICTAP applicants MUST submit the following documents:
- A copy of your RIF separation notice; notice of proposed removal for declining a directed geographic relocation outside of the local commuting area; notice of disability annuity termination; certification from your former agency that it cannot place you after your recovery from a work-related compensable injury; or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement.
- A copy of your SF-50 "Notification of Personnel Action", documenting your RIF separation, noting your position, grade/band level, and duty location, and/or Agency certification of inability to place you through RPL, etc.;
- A copy of your latest performance appraisal including your rating; and
- Any documentation from your agency that shows your current promotion potential.
- Education Documentation: If this position requires proof of higher education, or you are substituting education for experience, you must submit an unofficial transcript or a list of courses that includes the following information: name of accredited institution, grades earned, completion dates, and quarter and semester hours earned. This also applies to Census Bureau employees. Education completed in foreign colleges or universities may be used to meet the requirements. Please refer to OPM's Qualification Policy for more information.
You are not required to submit official documents at this time; copies are sufficient.
Special Instructions for Foreign Education: Qualifying education from colleges and universities in foreign countries must be evaluated in terms of equivalency to that acquired in U.S. colleges and universities. Applicants educated in whole or in part in foreign countries must submit sufficient evidence, including transcripts, to an accredited private organization for an equivalency evaluation of course work and degree. You must provide a copy of the letter containing the results of the equivalency evaluation with a course-by-course listing along with your application. Failure to provide such documentation when requested will result in lost consideration. For further information on the evaluation of foreign education, refer to the U.S. Department of Education's web site at Academic and Professional Mobility | International Affairs Office (ed.gov).NOTE: You will not be considered if you fail to provide all required documents.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments and submit all required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on 05/05/2026 to receive consideration. The application process is as follows:
- Click the Apply Online button.
- Answer the questions presented in the application and attach all necessary supporting documentation.
- Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date.
To update your application, including supporting documentation: During the announcement open period, return to your USA JOBS account, find your application record, and click
Edit my application. This option will no longer be available once the announcement has closed.
To view the announcement status or your application status: Visit USAJOBS Help Center - How to see your application and job status
Applicants are strongly encouraged to apply online; however, if you are unable to apply online, please email the agency contact.
Next steps
You will be notified of your application status through USAJOBS at four points during the hiring process, as applicable. You can check the status of your application by accessing the USAJOBS website at https://usajobs.gov and clicking on "Applications." The status will be visible next to the corresponding positions. The four points of notification are:
- Application Received or Application Incomplete;
- Minimum Qualification Requirement Met or Minimum Qualification Requirement Not Met;
- Referred or Not Referred; and
- Selected or Not Selected.
By submitting your application, you are certifying the accuracy of the information contained in your application. If you make a false statement in any part of your application, you may not be hired; you may be terminated after you begin work; or you may be fined or jailed. After making a tentative job offer, we will conduct a suitability/security background investigation.
You will be required to submit official documentation prior to appointment. The agency will then verify the information provided on your application (i.e., degree, veterans' preference, disability, etc.).