Major duties and responsibilities are summarized below.

Incumbent serves as a Recreation Aid, providing customer service and support for the Bowling Center Front Desk and Snack Bar.

Front Desk duties: Incumbent serves as a Recreation Aid, providing customer service and support for the Bowling Center Front Desk and Snack Bar. Greets patrons upon arrival and answers telephones. Advises patrons of services, activities and food offerings and answers inquires. Uses a Point of Sales system to assign bowling lanes, billiard tables and reserve lanes for groups. Completes daily activity reports (DAR) and ensures proper deposit of receipts. Issues shoes according to size needed. Ensures leagues start bowling at scheduled times. Performs necessary housekeeping tasks in assigned spaces to ensure proper standards of appearance, safety and cleanliness. Ensures proper security and closing procedures are followed to prevent fire or theft.

Snack Bar duties: Sells food items, beverages, and bottled beer from the Snack Bar. Computes charges and collects payment for food and beverage items. Completes daily activity reports (DAR) and ensures proper deposit of receipts. Expedites/delivers food orders. Makes coffee and serves fountain drinks. Sets up and cleans coffeemaker/beverage dispenser replenishing product as needed. Ensures proper display and marking of prepared food items

A complete list of duties and responsibilities will be provided at the time of hire.

Conditions of employment

• Irregular working hours may be required to include early shift, late shift, evenings, weekends and holidays when the need arises.
• Must meet state minimum age requirements to sell alcohol.
• Must be C.A.R.E trained, hold CPR/First Aid/AED certification and hold a current Food Handler certification, upon being placed in the position OR be able to obtain these trainings/certifications within 90 days of being placed in the position.
• This position is not telework eligible.

Qualifications

In order to qualify for this position, resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education (http://www.ed.gov/admins/finaid/accred/). Applicants qualifying based on education, time in grade, credentials, certification, training and/or module completion MUST provide proof of education (i.e. official transcripts/high school diploma), personnel action or SFS0, credentials, statement of service, certification, training and/or module completion at the time of resume submission. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Knowledge of basic food handling techniques. Knowledge of, or the ability to learn, the basic rules and requirements of bowling. Knowledge of the activities and assigned area of responsibility. Knowledge of cash handling procedures. Knowledge of basic arithmetic. Knowledge of sanitation requirements for the assigned area of responsibility. Ability to read and understand written material. Ability to work tactfully and be courteous of others. Ability to communicate effectively in English, orally and in writing. Ability to perform routine housekeeping tasks. Ability to present a neat, well-groomed appearance at all times. Ability to recognize intoxicated or unruly patrons and to notify manager on duty.

Work requires walking, carrying, lifting items weighing up to 50 pounds, standing, stooping and bending.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Any experience, education, or other qualification presented on your application and/or resume is subject to evaluation and verification. Submissions are reviewed to determine if applicants meet the hiring eligibility and qualification requirements and to determine the level of KSAs related to the job requirements. Best qualified applicants are referred to the hiring manager in accordance with Military Spouse and Veteran Preference policies where applicable. If your application and/or resume lacks sufficient information, you will be rated accordingly or may be considered ineligible. The hiring manager may choose to conduct interviews, which may also be subject to evaluation and verification.

-RESUME. A resume is required (two-page limit, learn more here - Resume Requirements). Your resume must include relevant work experience, include the employer's name, job title, start and end dates (month/year), the number of hours worked per week and describe how you meet the required qualifications of the job. Federal jobs should include series and grade. If the job announcement requires any education, certifications, or licensures, include the required information. If required, include school or institution name, completion date, degree type and GPA. Your resume is the main resource used to assess your knowledge, skills, and abilities as they relate to this position. You should be clear and specific when describing your work experience as it relates to this position.

-FOR CURRENT OR FORMER FEDERAL EMPLOYEES. A copy of your most recent personnel action/SF50 or agency notification of personnel action form that provides current position, grade level, and duty location is required.

-PROOF OF EDUCATION, CREDENTIALS, CERTIFICATION, LICENSURE, TRAINING, OR TIME IN GRADE. Applicants qualifying based on education, credentials, certification, licensure, training, or time in grade MUST provide proof of education (i.e. official transcripts/high school diploma), personnel action, or SF50, and current or unexpired credentials, certification, licensure, or training at the time of resume submission.

-APPLICANTS CLAIMING HIRING PREFERENCE: Please ensure you complete and submit ALL required documents to claim preference at the time of resume submission. All forms to claim preference can be downloaded via our website at www.militarymwrguam.com/careers.

WHAT ARE PREFERENCES? Preferences are advantages in the candidate selection process. Individuals can claim the following preferences:

1. Reemployment Priority List (RPL): Qualifying separated employees shall have priority placement in the NAF activity from which they were separated as a result of a Business Based Action (BBA), when the position has substantially the same duties as the position from which they were separated and it is not a higher grade or employment category, provided the position is not being filled by an internal candidate. To claim this preference, you MUST:
-Submit a copy of your BBA Separation Notification indicating eligibility for RPL.

2. Military Spouse Preference (MSP): Qualifying spouses eligible for MSP are spouses of an active duty military member of the U.S. Armed Forces, including members of the National Guard or Reserves on active duty. The marriage must have occurred before the military member received official permanent change of station (PCS) orders to Guam. MSP is applicable only when applying for NAF positions at the NF-03 and below and equivalent craft and trade (CT) positions. To claim this preference, you MUST:
-Submit sponsor's PCS orders to Guam. Applicant must be listed as a dependent; AND
-If you are not indicated as a spouse on the PCS orders, you MUST submit proof of marriage prior to PCS to Guam

3. Veteran's Preference/Gold Star Veteran's Preference: Qualifying military veterans, and spouses/parents of deceased veterans shall be given employment preference over non-preference applicants if they are equally qualified. Preference applicable for positions open to external candidates.

To claim Veteran's preference for time served during specific periods of war, campaigns, or expeditions, you MUST:
-Complete and Submit VETERAN'S PREFERENCE WORKSHEET. Form may be downloaded from: Download Vet Preference Form or at www.militarymwrguam.com/careers; AND
-Submit a copy of your DD-214 (member 4 copy)

To claim Veteran's preference for service-connected disabilities or for eligible relatives of deceased or disabled veterans, you MUST:
-Complete and submit completed SF-15, APPLICATION FOR 10-POINT VETERAN PREFERENCE. Form may be downloaded from: Download SF-15 Form or at www.opm.gov/forms/standard-forms/; AND
-Submit any other supporting documentation to validate information provided on SF-15 (DD-214 (member 4 copy), DD-1300, official statements, document of service-connected disability, marriage certificate, court decree, etc.)

All resumes and documents required to prove eligibility MUST be submitted by the closing date on the announcement in order to be considered. It is the applicant's responsibility to ensure accuracy and completion of requirements upon submission. Failure to provide all of the required information and/or documentation as stated in this vacancy announcement may result in an ineligible rating/preference or may affect the overall rating/preference.

Documentation submitted for other/previous vacancies is not considered as part of this submission.

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