Duties
Plans and executes of a variety of formal and informal functions throughout multi-purpose facilities to include but not limited to morale events, ceremonies, and private/official functions. Fields phone calls, emails, and performs in person interactions and/or tours regarding facility usage. Responsible for recording, coordinating, scheduling, and managing facility calendars for reservations. Inputs and reviews the schedule of events. Ensures events are carried out as scheduled. Responsible for charging appropriate facility rental/usage fees and completes all related monetary transaction paperwork, deposits, and reports. Accountable for greeting facility users, providing customer service, instruction and guidance to customers for functions taking place within multi-purpose facilities. Responsible for conducting facility room check in/out procedures for all scheduled events and temporary issue of facility keys as needed. Ensures that only authorized personnel use the facility and follow established rules, regulations, and established procedures. Inspects and secures the facility at the end of shift and completes any facility work tickets, fire extinguisher checks, AED, or other safety documents needed. Assures the maintenance and repair of facilities and equipment. Prepares and submits work order requests as required. Responsible for protection of assets and financial resources, safeguards AFP and NAF equipment from damage, ensures accountability, and reports any issues that arise. Reports and assists in facility repairs and maintenance requirements. Collects utilization information on facility functions and makes recommendations based on customer needs. Plans, coordinates, and executes Community Center events to include providing event logistics. Assists with the development of marketing strategies, event publicity, promotions, customer engagement strategies, and submits marketing requests. Collects fees for Community Center programmed functions and activities as needed. Responsible for set up, decoration, and tear down for events to reflect program themes and/or holidays. Monitors expenses to stay within budget and submits required financial documents and after-action reports. Assists with formulating, justifying, and executing both the appropriated funds (APF) and non-appropriated funds (NAF) budget for all aspects of operations and internal controls. Procures and/or initiates procurement documents for supplies and equipment. Will support Community Center, CPPO, or squadron morale events as needed. May require coordination of food vendors, food handling, drink/alcohol service, and other food and beverage duties as assigned. Ability to work independently with general guidance. May be required to complete minor housekeeping duties. Establishes, develops, and maintains effective working relationships. Performs other duties as assigned.
If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12735730
Requirements
Conditions of Employment
- This position requires the incumbent to complete a background investigation with favorable results.
Qualifications
Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 05/21/2025
Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference
In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.
Qualifying Experience:
Ability to communicate effectively both verbally and/or in writing with customers. Must have ability to work with customers of all leadership levels to include civilians, enlisted, and officers. Possess skill in dealing with the senior leadership and customers service issues. Must have experience which provides knowledge of hospitality, recreational facilities, rental facility, and military operations. Possess knowledge of cash handling procedures and sales operations. Undergraduate and graduate education majoring in general recreation or one of the appropriated fields such as hospitality, event planning, or outdoor recreation will be considered. Education may be a substituted for experience and vice versa. Must be proficient in Microsoft Office Suites software. Must possess a valid motor vehicle operator's license. Work may require physical exertions and must be able to lift, bend, walk or stand for long periods of time. Repeated lifting or moving of equipment will be required. Must be able to climb ladder up to 10' high and lift items up to 50 pounds.
Conditions of employment: Incumbent must be able to satisfactorily complete a Tier-1 (NACI) background investigation. The ability to obtain and maintain a valid state drivers' license is required due to the operation of a government vehicle for official travel away from duty station in accomplishing duties. This position is designated as drug testing position (TDP) due to the driving requirement IAW AFI 90-508. Incumbent must be able to work other than normal duty hours which may include evenings, weekends, and/or holidays.
You will be evaluated on the basis of your level of competency in the following areas:
Education
Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your resume and supporting document will be evaluated against the qualifications of the position.
Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.
You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.
To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume.
Required Documents
Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,). The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:
Your resume may be submitted in any format and must support identified the general or specialized experience described in this announcement. If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.
Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include:
- Cover Letter
- DD-214/ Statement of Service
- Diploma/ GED
- Disability Letter (VA)
- License
- Other (1)
- Other (2)
- PCS Orders
- Professional Certification
- Proof of Marriage Status
- Resume
- Separation Notice (RIF)
- SF-50/ Notification of Personnel Action
- Transcript
As described above, your
complete application includes your resume, your responses to the online questionnaire, and supporting documents which prove your claimed eligibility. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.
NOTE: Documents submitted as part of the application package to include supplemental documents may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.
How to Apply
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 05/21/2025 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account and designate the document type when submitting your application. Failure to complete this portion will result in an incomplete application package and you will not be further considered for this vacancy.
It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant
To verify or check the status of your application, log into your USAJobs account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status
Next steps
If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.