RN-Deputy Associate Director for Patient Care Services Job in Orlando, FL

Vacancy No. CBTC-13053330-26-EC Department Veterans Health Administration
Salary $211,831.00 to $228,000.00 Grade 5 to 5
Perm/Temp Permanent FT/PT Full-time
Open Date 9/2/2026 Close Date 9/8/2026
Job Link Apply Online Who may apply Status Candidates
Locations:
Orlando, FL


RN-Deputy Associate Director for Patient Care Services

Department of Veterans Affairs
Veterans Health Administration
Orlando VA Healthcare System

Summary

The Deputy Associate Director for Patient Care Services (DADPCS) is a professional nurse who applies current leadership, management, performance improvement concepts, participates in developing and implementing strategies for improving the quality of care delivered to patients in the assigned areas. Responsible for patient care services, organizational performance and outcomes involving primary care, geriatrics and extended care, mental health services, nursing education and research.

This job is open to

Internal to an agency

Current federal employees of the hiring agency that posted the job announcement.

Clarification from the agency

This job is open to current permanent Department of Veteran Affairs employees. First area of consideration - Current Permanent Orlando VAMC employees including Community Based Outpatient Clinics (CBOCs). Second area of consideration - Current Permanent VISN 8 employees. Third area of consideration- Current Permanent VA employees.

Duties

**Recruitment/Relocation Authorized**

Duties include but not limited to:

  • Responsible for planning, designing, and carrying out multiple clinical or clinically related programs.
  • Sets long and short range goals for programs that are interlinked with goals of the Medical Center/VISN/VHA.
  • Adjusts organizational goals, develops new techniques and methods.
  • Responsible for methodology, approach, interpretation and evaluation of programs under the jurisdiction of the position and accountability for the success and outcomes of multiple programs.
  • Ensures the development of a highly educated and motivated nursing staff that delivers high quality competent care over all sites of care.
  • Serves as first line supervisor for Chief Nurse of GEC, Chief Nurse of Primary Care, Chief Nurse of Mental Health, Chief Nurse of Education, and Chief Nurse of Research.
  • Reports directly to the Associate Director for Patient Care Services and provides coverage and is the spokesperson for nursing in the absence of the ADCPS.
  • Functions as a member of the senior executive leadership team of the organization for strategic planning, organizational assessment, and program development.
  • Provides senior leadership and oversight for daily clinical and administrative operations within nursing as directed by the ADPCS.
  • Overall management of nursing practice regardless of line authority within the facility.
  • Catalyst for the integration and collaboration of nursing with other professional disciplines and functional areas in the mutual achievement or patient centered and organizational goals.
  • Champions High Reliability Organization with a culture of safety founded on a systems approach to developing evidence based health care solutions based on prevention, not punishment, with collective mindfulness.
  • Participates in VISN and CO workgroups.
  • Aids the ADPCS in guiding overall management of the profession and practice of nursing within OVAHCS, as well as across divisions and services.
  • Assumes leadership and exercises oversight authority for nursing job descriptions, policies and procedures, nursing standards of patient care, treatment and services, standards of nursing practice, staffing plans, standards to measure, assess, and improve patient outcomes based upon evidence based practices.
  • Directly responsible for ensuring that all registered nurses, LVNs, and NAs are licensed, certified, and/or registered upon employment and thereafter.
  • Ensures solid processes are in place for timely competency validations and performance evaluations.
  • Provides outcomes to the ADPCS if outcomes are not optimal.
  • Reviews and consults on all disciplinary actions involving conduct and professional practice of nursing personnel.
  • Maintains and promotes effective labor and management relations and participates in negotiation agreements as appropriate.
  • Incorporates the principles and practices of performance improvement, system redesign, and continuous survey readiness at all levels within the organization.
  • In collaboration with the ADPCS, has the responsibility for ensuring that nurses perform their duties in a manner consistent with the scope of practice approved by their state board of nursing, regulatory agencies, VHA/VA policies.


VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: Monday - Friday, 0800 - 1630.
Telework: Ad-hoc
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Authorized. You may qualify for reimbursement of relocation expenses in accordance with agency policy.
Permanent Change of Station (PCS): Authorized.
PCS Appraised Value Offer (AVO): Not Authorized.

Requirements

Conditions of employment

  • U.S. Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
  • All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Must pass pre-employment physical evaluation/examination.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • You may be required to serve a probationary period.
  • Complete all application requirements detailed in the "Required Documents" section of this announcement.

Qualifications

Basic Requirements:

  • English Language Proficiency. In accordance with 38 U.S.C. 7403(f), no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English.
  • Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE); OR Individuals attending a master's level bridge program in nursing who have completed coursework equivalent to a bachelor's level degree in Nursing may have opportunity to become registered as a nurse with a state licensing board prior to completion of the bridge program. Upon achievement of a State license, the individual may be appointed on temporary basis and later converted to a permanent appointment upon successful completion and graduation from the bridge program. (Reference VA Handbook 5005, Appendix G6); OR In cases of graduates of foreign schools of professional nursing, possession of a current, full, active, and unrestricted registration will meet the requirement for graduation from an approved school of professional nursing to warrant an appointment as a Nurse who has completed an associated degree/entry level Nursing education program. Credit for foreign nursing education higher that associate degree/entry level requires a formal degree equivalency validation from a recognized equivalency evaluation accepted by VA such as International Consultants of Delaware (ICD).
  • Current, full, active, and unrestricted registration as a graduate professional nurse in a State, Territory or Commonwealth (i.e., Puerto Rico) of the United States, or the District of Columbia. Graduate Nurse Technician (GNT) Exception: Candidates who otherwise meet the basic education requirements, but do not possess the required licensure, may be appointed at the entry step of the grade and level applicable to the completed nursing education as a GNT on a 120-day temporary appointment while actively pursuing licensure (may be extended up to two years on a case-by-case-basis.)
NOTE: Grandfathering Provision - All persons currently employed in VHA in 0610 series and performing the duties as described in the qualification standard on the effective date of the standard (1/29/2024) are considered to have met all qualification requirements for the grade held including positive education and licensure/certification.

The following Scope, Education and Dimension criteria must be met to qualify for Nurse V:
  • Scope: Practice of an executive nature, comprised of complex leadership and administrative components, associated with critical health care issues and activities that drive meeting the organizational mission, health care and policy.
  • Education: Master's degree in Nursing (MSN) and 5 years of professional nursing experience, one of which is specialized nursing experience equivalent to Nurse IV and meets all dimension requirements for Nurse V; OR Master's degree in a *related field with a BSN and 5 years of professional nursing experience, one of which is specialized nursing experience equivalent to Nurse IV and meets all dimension requirements for Nurse V; OR a Doctoral degree in Nursing and 4 years of professional nursing experience, one of which is specialized nursing experience equivalent to Nurse IV and meets all dimension requirements for Nurse V; OR a Doctoral degree in a *related field with a BSN and 4 years of professional nursing experience, one of which is specialized nursing experience equivalent to Nurse IV and meets all dimension requirements for Nurse V. *Note: Foreign education programs/degrees are not creditable as related degrees.
  • Dimension Requirements:
    • Leadership. Establishes the strategic direction for health care delivery, evidence-based practices, industry-leading research, and innovative care models. Creates a shared vision and successfully leads change to improve performance and attain measurable outcomes at the organization or enterprise level.
    • Business Acumen. Transforms health care through the application of new processes, technology, informatics, data analytics, business principles, systems thinking and resource management at the organization or enterprise level.
    • Inspiring an Industry-Leading Lifestyle. Establishes an industry leading, shared decision-making lifestyle; a workforce that serves Veterans, families, and caregivers of all backgrounds; builds trust and lifestyle competencies and catalyzes dynamic teams at the organization and enterprise level.
    • Communication and Relationship Management. Drives the effective use of relationship management principles to achieve positive customer service experiences that are consistent with professional and organizational values, beliefs, and practices at the organizational or enterprise level.
    • Professional and Social Responsibility. Sets the standard for a lifestyle of holistic care, health advocacy and health equity. Applies ethical principles in decision-making at the organization or enterprise level. Advances nursing knowledge through health science research and the translation and dissemination of evidence into practice to maximize the value to Veterans, the community, and the health care industry.
Preferred Experience:
  • VA Senior Nursing Experience is Highly recommended.
  • Board Certification, to include NEA-BC is highly preferred.

Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

Physical Requirements: This position may include a level of physicality normally associated with duties performed by nursing personnel such as direct patient care, and potentially long periods of walking, standing, sitting, moderate lifting, repeated bending, or kneeling.

Examples may include:
  • Significant amounts of time standing assisting Veterans.
  • Utilization of safe patient handling and mobility protocols.

Additional information

This job opportunity announcement may be used to fill additional vacancies.

This position is in the Excepted Service and does not confer competitive status.

VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Area of Consideration - Eligible applications will be reviewed and referred in the following order:

  1. Current permanent Orlando VAMC employees including Community Based Outpatient Clinics (CBOCs).
  2. Current permanent VISN8 employees.
  3. Current permanent VA employees.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

NOTE: Candidate's education, scope, and length of nursing practice (experience) will be considered in determining the grade and salary of the applicant selected. The recommended salary may be at any point in the range listed for this vacancy.

Experience as an RN will be evaluated to determine if the experience is of an acceptable level of quality with regard to the following five dimensions of nursing: Practice, Veteran/Patient Driven Care, Leadership, Professional Development, and Evidence/Based Practice/Research. Each dimension of practice has criteria that demonstrate essential core competencies for VHA Nursing Personnel.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Required Documents

NOTE: The 2-page Resume requirement does not apply to this position.

To apply for this position, you must provide a complete Application Package which includes:

  • License
  • Long-form resume/Curriculum vitae (CV)
  • SF-50/ Notification of Personnel Action
  • Transcript


The following documents are accepted and may be required if applicable to your eligibility and/or qualifications for this position.

  • Cover Letter
  • License
  • Long-form resume/Curriculum vitae (CV)
  • Other (1)
  • Professional Certification
  • SF-50/ Notification of Personnel Action
  • Transcript

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 09/08/2026 to receive consideration. To preview the questionnaire, click https://apply.usastaffing.gov/ViewQuestionnaire/13053330.

  1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
  2. Click Submit My Answers to submit your application package.

NOTE: It is your responsibility to ensure your responses and appropriate documentation are submitted prior to the closing date.

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

Agency contact information

Eduardo Crespo
Phone
904-761-0911
Email
eduardo.crespo@va.gov
Address
Orlando VA Medical Center
13800 Veterans Way
Orlando, FL 32827
US

Next steps

Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued, and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.

NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.

Veterans Health Administration

OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans?

Officially established in October 2006, the Orlando VA Healthcare System (OVAHCS) serves more than 118,000 Veterans in Central Florida and includes a 120-bed Community Living Center, two Mental Health Residential Rehabilitation Treatment Programs/Domiciliaries (60-beds located at the Lake Nona Campus and 58-beds at the Lake Baldwin Campus), one Health Care Center in Viera, two large multi-specialty Satellite Outpatient Clinics in Orlando (Lake Baldwin campus) and Daytona Beach, and five Community-Based Outpatient Clinics located in Clermont, Kissimmee, Deltona, Palm Bay and Tavares. The Orlando VA Medical Center at Lake Nona is open for outpatient, inpatient and emergency services. As VA's newest state-of-the-art health care facility, Orlando's 65-acre medical campus encompasses 134 acute inpatient beds, providing complex Medical/Surgical/Mental Health specialty care, advanced diagnostic services, and a large multispecialty outpatient clinic.

Agency contact information

Eduardo Crespo
Phone
904-761-0911
Email
eduardo.crespo@va.gov
Address
Orlando VA Medical Center
13800 Veterans Way
Orlando, FL 32827
US

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