Radiology Administrator (Chief) Job in Palo Alto, CA

Vacancy No. CBSW-12734495-25-ADL Department Veterans Health Administration
Salary $147,627.00 to $191,923.00 Grade 12 to 12
Perm/Temp Permanent FT/PT Full-time
Open Date 5/8/2025 Close Date 5/22/2025
Job Link Apply Online Who may apply Public
Locations:
Palo Alto, CA


Summary

The Radiology Administrator (Chief) oversees comprehensive imaging services for the VA Palo Alto Healthcare System. This role includes full responsibility for the technical operations of diagnostic radiography, fluoroscopy, CT, ultrasound, MRI, mammography, and interventional radiology. The administrator manages clinical and clerical activities across various sites, including inpatient and outpatient clinics, operating rooms, and ICUs, while supporting the Service Chief and Chief Technologist.

Duties

The major duties and responsibilities include but are not limited to:

  • Establishing the continual educational programs for the diagnostic radiology technologist and non-technical support personnel to assure and effective training program on highly sophisticated and complex equipment and procedures. The Chief Radiology Administrator oversees the Radiology Service's continual educational program and updates subordinate supervisors on departmental changes.
  • Responsible for coordinating the service improvement plan, which includes evaluation and selection of diagnostic imaging equipment and with the aid of subordinate supervisors, establishes training programs for employees.
  • Coordinates with Engineering Service, Supply Service and other services of the needs of the Radiology Service in equipment purchasing and equipment installation, which requires complete and thorough knowledge of building regulations, reviewing blueprints and construction of equipment location. The incumbent works closely with the equipment vendors relating to modification of equipment to fit the Radiology Service needs.
  • Prepare the Radiology Service for the Joint Commission on Accreditation of Health Care inspection (JCAHO), and assures that the service maintains all JCAHO requirements with the aid of the subordinate supervisors, directs and formulates the service diagnostic technical and non-technical continual quality improvement programs in complete concurrence with the JCAHO.
  • Responsible for Service Recovery Point of Contact for Radiology by offering patients immediate issue resolution possibilities should the need present.
  • Serves as the Medical Center and Radiology Service representative to the American Healthcare Radiology Administration Organization (AHRA) The incumbent is an active member of this organization, whose function is to govern and standardize the field of Radiology Administration with the guidance of JCAHO.
  • Works under the general supervision of the Chief Radiologist or designee in his/her absence. Supervises technologist performing fluoroscopic examinations under the guidance and direction of the radiologist. Work is evaluated on a spot check basis by the immediate supervisor.
  • Supervises Appointment scheduling and as such scheduling is a primary function of this position. Must obtain and then maintain certification in the use of the Appointment Management Module to include, making appointments in a timely and accurate manner and as ordered by the provider, Electronic Wait Lists (EWL), consult scheduling, next available appointments, scheduling veterans with service connected conditions, and enrollment in Primary Care Management Module (PCMM).
Work Schedule: Various tours of duty which may include day, evening, nights, weekends, holidays and on-calls. Coverage at various outpatient VA clinics is also required, as needed. Management reserves the right to determine and/or change the tour of duty.
Telework: Not Authorized
Virtual: This is not a virtual position.
Functional Statement #:640-04588F
Relocation/Recruitment Incentives: Authorized
EDRP Authorized: This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA policy and submit your EDRP application within four months of appointment. Program Approval, award amount (up to $200,000) & eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after review of the EDRP application. Former EDRP participants ineligible to apply.

Requirements

Conditions of Employment

  • You must be a U.S. Citizen to apply for this job.
  • All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must be proficient in written and spoken English.
  • You may be required to serve a probationary period.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process.
  • Must pass pre-employment physical examination.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements:
  • United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
  • Certification. Applicants must be certified in general radiologic technology by the American Registry of Radiologic Technology (ARRT)(R).
  • Education. Completion of a full-time training course of at least 24 months duration (or the equivalent) in a post-high school diagnostic radiologic technology program, evidenced by a certificate or an associate's degree, accredited by the Joint Review Committee on Education in Radiologic Technology (JRCERT) or from schools accredited by the ARRT and certification by the ARRT in radiology.
  • English Language Proficiency. All Diagnostic Radiologic Technologists must be proficient in spoken and written English in accordance with 38 U.S.C. 7402(d) and 7404(d)
May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

In addition to the experience above, the candidate must demonstrate the following KSAs:
  • Ability to perform the full range of supervisory duties, including responsibility for assignment of work performed; performance evaluations; recommendations for appointments, awards, advancements, and, when appropriate, disciplinary actions; and identification of continuing education and training needs.
  • Ability to serve as a consultant to other facility personnel in evaluating and planning radiologic technology services for the most complex cases.
  • Ability to participate in research studies and/or as a consultant to others conducting research.
  • Ability to consult with staff and resident physicians through patient presentation, attending ward rounds, and specialty clinics and/or conferences, etc.
  • Ability to assess, plan, and evaluate the delivery of radiologic technology services at the facility.
The candidate must demonstrate all of the following technical KSAs and demonstrate the potential to acquire the assignment-specific KSAs:
  • Knowledge of the fiscal matters of the radiology program, including VHA funds and several additional fund controls, and ability to administer the scarce medical specialist contracts for professional services.
  • Ability to make short and long-term supply, equipment, and major space alteration recommendations, and prepare specifications for radiographic equipment purchases and remodeling requests.
  • Ability to recommend program effectiveness improvements to meet VHA and JCAHO accreditation standards.
  • Ability to make and implement major managerial recommendations for the radiology program, such as organizational improvements including changes in structure and delegation; maintain realistic cost/benefit ratios; and policy and procedure changes to improve service to patients.
  • Ability to perform the full range of supervisory duties, including responsibility for assignment of work performed; performance evaluations; recommendations for appointments, awards, advancements, and when appropriate, disciplinary actions, and identification of continuing

Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.
VA Handbook 5005/119, Part II, Appendix G25, Diagnostic Radiologic Technologist Qualification standard, dated December 13, 2019.

The full performance level of this vacancy is GS-12. The actual grade at which an applicant may be selected for this vacancy is in the range of GS-12.

Physical Requirements: The incumbent requires one to be able to stand or walk for long periods of time. There is some bending, transferring, and carrying of moderately heavy articles such as equipment or wheelchairs and stretchers. The technologist must be able to help lift and move patients to difficult positions on the radiographic table. The incumbent will be using multiple computer systems, using both mouse and keyboard Input, stressing the hand wrist.

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information


Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.This job opportunity announcement may be used to fill additional vacancies.This position is in the Excepted Service and does not confer competitive status.VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Required Documents


To apply for this position, you must provide a complete Application Package which includes:

  • Resume
  • Certification (AART) Current
  • Transcripts
The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.

  • Cover Letter
  • DD-214/ Statement of Service
  • Disability Letter (Schedule A)
  • Disability Letter (VA)
  • License
  • Other (1)
  • PCS Orders
  • Professional Certification
  • Resume
  • Separation Notice (RIF)
  • SF-15
  • SF-50/ Notification of Personnel Action
  • Transcript


Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit Feds Hire Vets - Veterans - Job Seekers - Veterans' Preference.

Veterans' preference does not apply for internal or other current permanent Federal agency employees.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 05/22/2025 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12734495.

  1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
  2. Click Submit My Answers to submit your application package.
NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

To verify your application is complete, log into your USA JOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USA JOBS account or your application will be incomplete.

Agency contact information

Andrew Dalton Lowe
Phone
(650) 374-9819
Fax
650-694-6003
Email
andrewdalton.lowe@va.gov
Address
Palo Alto VA Medical Center
3801 Miranda Avenue
Palo Alto, CA 94304
US

Next steps

Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.

NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.