Summary
Performs a variety of duties in support of the West Basin Marina.
This job is open to
Clarification from the agency
Please see the "Who May Apply" section under the Qualifications section.
Duties
Performs assigned duties and provides necessary services to authorized patrons, including general information and support of community recreation programs. Provides information concerning facilities and operation.
Insures adherence to regulations, and safety, and security procedures.
Assist in maintaining routine reports and/or perform clerical, custodial, and/or general maintenance duties as needed.
Operates a cash registers, point of sale (POS) system. Processes product or service transactions including equipment loan, rentals, resale, and program registration; receive payments and makes change as required.
Provides customer service by greeting patrons in person and by answering the telephone. Takes messages and handles customer request or referral s to the appropriate staff member.
All the above mentioned task relate to community recreation program delivery, e.g. inventory control, equipment inspection, restocking, point of sale system operation, and cash handling.
Adheres to NAVMED P-5010 sanitation regulations.
Provides support for Community Recreation event set up and break down.
Performs other duties as assigned.
Requirements
Conditions of Employment
- Must pass all applicable records and background check.
- Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
- Must have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
- Must be available to work a varied work schedule to include evenings, weekends, and holidays.
- If duties will include operation of a Point of Sale (POS) system, you must be at least 18 years old.
Qualifications
Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.
A qualified candidate possess the following:
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Ability to read, comprehend and adhere to published rules, regulations, standard operating procedures, checklist, and other guides.
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Ability to learn MWR policies, Rules, and regulations, involving the Community Recreation Program
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Ability to perform basic custodial task e.g. sweeping mopping, vacuuming, wiping, dusting, etc.
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Ability to perform basic computer operations and keyboarding skills to include operation of POS systems as well as desk top computers.
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Ability to perform basic arithmetic calculations i.e. addition subtraction multiplication, and division.
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Ability to perform customer service delivery methods to identify customer needs, deliver expected service and/or resolve routine customer issues.
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Knowledge that provides a basic understanding of elements of the moral welfare and recreation department to answer customer questions and/or refer them to appropriate activity.
Education
This job does not have an education qualification requirement.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.
Required Documents
The following documents are required at the time of application:
- Resume
- If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation
- If claiming Military Spouse Preference: provide a copy of the sponsor's Permanent Change of Station (PCS) orders and a marriage certificate at the time of application
- If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.)
How to Apply
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 06/21/2024 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12447115
It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant
To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status
The Department of the Navy (DON) is an Equal Employment Opportunity Employer. Applicants are assured of equal consideration regardless of race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. This agency provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodations should email their request to nsapplications@nhr-ma.com to ensure proper consideration is given. The decision on granting reasonable accommodation will be on a case-by-case basis.
Next steps
Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.
If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.
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