Duties
Upon request, the incumbent will assist patrons only to the extent of absolute knowledge with instructions or advice on repairing automotive vehicles.
The incumbent will insure that he/she does not convey any misleading, incorrect or unsafe information or practice. May supervise patrons using all tools and machines ensuring safety precautions are used. All patron service will be responsive, polite and delivered in a manner.
Check tools in and out using a custody receipt to ensure their return. Advises customer on safety instructions concerning tools and equipment in the shop and ensures protective equipment is used as required. Operates shop machinery as required, which may include valve grinding, wheel-balancing, timing lights and spark plug cleaning machines. Instructs customer in proper use of machinery as needed and oversees to ensure safe and appropriate use. Assists with the preventative maintenance, repair and record-keeping of all Mid-Atlantic owned vehicles.
Collects and records all fees and sales. Operates cash register, and performs all necessary cash recording in accordance with established regional policy. Displays stock and refills displays as necessary. Assists with shop inventory as requested.
Maintains facility in clean and orderly fashion to ensure high level of cleanliness at all times. Cleans and stocks restrooms. Upon closing, ensures the facility has been cleaned according to directives, checks internal and external lighting and holds fire and security checks to ensure facility is secured.Performs any other related duties as assigned.
Requirements
Conditions of Employment
- Must pass all applicable records and background check
- Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
Qualifications
Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.
Knowledge of automotive tools and equipment and their proper, safe use and maintenance. Must possess basic math skills and have the ability to read and communicate effectively in English. Ability to read technical manuals for tools and equipment and learn shop equipment within 90 days of hire. Must possess leadership skills to exercise control over groups of people; ability to appropriately identify hazards or hazardous situations. Must act immediately in any situation which could result in harm to a patron; the ability to tactfully but forcefully provide instruction on safety and facility rules and regulations, and enforce them.
Education
This position does not have a positive education requirement.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.
How to Apply
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 11/12/2024 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12601688
It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant
To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status
DON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to MILL_HQ_NAF_HR.FCT@navy.mil to ensure proper consideration is given.
Next steps
Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.
If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.