Administrative Support:

• Provides both walk-in and telephone customers information regarding facility hours of operation, upcoming special events and programs.
• Checks patron eligibility to ensure authorized use of recreation facilities, resources and equipment.
• Uses Point of Sales (POS) to collect fees from customers associated with sales, fees, retail and rental items, and classes.
• Assists in planning, scheduling, and publicizing various activities and maintaining related supplies in order to attract and motivate participants.
• Oversees the sale of retail items associated with activities.
• Evaluates the effectiveness of ongoing Morale, Welfare and Recreation (MWR) fitness activities from the standpoint of participants' responses, resources, and program objectives.
• Monitors patrons, volunteers and contractors at the assigned program/event and reports any issues to management.
• Assists in the selection of fitness, sports, and aquatics activities to be offered, both within the required basic program categories and additional ones possible through available resources and desirable in terms of participant's interests and needs.

Instructional Support:

• Monitors assigned participants in indoor and outdoor activities to include intramural sporting events.
• Conducts instructional classes in the assigned recreational area.
• Performs basic fitness orientation; identifies and corrects unsafe fitness techniques.
• Demonstrates procedures common to the activities and instructs in the use of related equipment.
• Establishes/reviews the schedule of events, conducts tours, sets-up/prepares gymnasiums/facilities/playing fields prior to scheduled start time for events (e.g., lap swim, - lifeguard training, exercise programs, races, pool parties, sporting events, etc.)
• Ensures adherence to regulations and safety procedures

Facility/Equipment Maintenance:

• Ensures facility and sporting fields are open and/or closed at the posted time.
• Provides support for event set up and break down.
• Monitors and checks the security of premises.
• Monitors activity within the facility, circulating among the patrons to assist with basic use of equipment/gear and to maintain good order and discipline.
• Checks sports equipment and resources in and out and completes inspections upon return. Notifies supervisor or program lead if damage or loss has occurred.
• Maintains inventory controls for proper accountability of program equipment and resources.
• Ensures athletic playing surfaces are properly maintained, safe, and ready for play.
• Assists in properly cleaning and maintaining equipment/facilities, maintains inventory, performs general janitorial services to ensure interior spaces are in a clean, neat, and orderly state at all times (e.g., sweeping and mopping floors; dusting and cleaning workout areas, mirrors, bathrooms, and locker areas; straightening equipment and accessories, etc.).
• Makes minor repairs to facilities and equipment when appropriate and assists with outdoor maintenance.
• Reports maintenance problems, material deficiencies, and unsafe conditions or discrepancies that cannot be repaired in-house to the supervisor.
• Performs other related duties as assigned.

Conditions of employment

• Must be minimum of 18 years old.
• Must have and maintain a valid state drivers' license.
• The work requires frequent pushing, pulling or lifting of moderately heavy items up to 40 pounds and occasionally heavier items.
• Work includes extended hours of sitting and standing.
• Irregular working hours may be required to include early shift, late shift, evenings, weekends and holidays.
• Incumbent must pass all applicable records and background checks.
• Occasional Travel of less than 10% may be required.
• Incumbent must have or be able to obtain and maintain the following certifications within 30
  days of hire:
  • Cardiopulmonary Resuscitation (CPR) and First Aid Certification
  • Automated External Defibrillator Certification
• Incumbent must have or be able to obtain and maintain the following certifications within 90
  days of hire.
  • Blood-borne Pathogen Training
  • Navy Basic Fitness Certification

Qualifications

• Knowledge of the goals, principles, techniques and procedures used in organizing, planning and conducting basic fitness, aquatics and sports activities.
• Knowledge of safe use and operation of fitness equipment, facility operations, and basic fitness equipment maintenance/repair.
• Knowledge of the Navy MWR mission, the scope of Community Recreation activities and their suitability for individuals, groups, ages and interests.
• Knowledge of MWR policies, rules, and regulations related to the assigned work area.
• Knowledge of cash handling procedures.
• Knowledge of basic arithmetic to compute charges, disperse change accurately, and prepare reports.
• Skill and ability to provide fitness, aquatics and sports training or orientation.
• Skill in the use of Microsoft Office Programs (e.g., Word, Excel, Power Point, Outlook) and others as they relate to fitness, sports and aquatics programming.
• Skill in providing excellent customer service obtained through prior experience and training.
• Ability to competently and independently carry out day to day recreation operations.
• Ability to develop and effectively deliver presentations and/or training
• Ability to communicate effectively both orally and in writing.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated for this job based on how well you meet the qualifications above.

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.

The following documents are required at the time of application:

• Résumé
• Proof of education/training: if applicable, provide a copy of your awarded/conferred college transcript(s), if degree hasn't been conferred provide copy of HS Diploma, GED, or equivalent
• If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation
• If claiming Military Spouse Preference: provide a copy of the sponsor's Permanent Change of Station (PCS) orders and a marriage certificate at the time of application
• If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.)
• If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50

Implementation of the REAL ID Act begins May 7, 2025. From that day on, anyone 18 years and older that plans to visit certain Federal facilities or fly domestically will need a REAL ID or another acceptable form of identification. The standard access requirements remain the same for active duty and dependents, DoD civilian personnel, DoD retired personnel and dependents under the age of 18, vetted veterans in possession of a Veteran Health Identification Card (VHIC) and personnel that have been issued a Defense Biometric Identification Card (DBIDS) for access to one of our Northwest U.S. Navy installations.

REQUIRED DOCUMENTS
In order to be vetted with a background check and identify proofing by VCC personnel, you must bring valid/current government issued photo identification and current proof of citizenship. This applies to all individuals except for active duty service members and federal civilian employees, who do not require the same background checks. Despite having a CAC, these individuals are highly encouraged to bring any of the following proofs of citizenship (**while your Social Security card is helpful for identity proofing, it is NOT a valid proof of citizenship for NBK vetting purposes**):

• State issued birth certificate: This must be an original or state certified copy. Personal photocopies, electronic versions, or hospital issued birth records are NOT accepted.
• Enhanced state-issued driver's license only accepted from Michigan, Minnesota, New York, Vermont, and Washington. Real ID licenses are not accepted at this time.
• U.S. Passport (book or card): The passport can NOT be expired.
• Certification of Naturalization: This document (FS-550/560) must be an original; electronic or photocopies are not accepted.
• Born-abroad Certificate: This document (FS-240) must be an original. Electronic or photocopies are not accepted.
• Permanent Resident Card: This allows for background checks to be performed and access to the common area upon favorable results. However, Permanent Resident Cards do NOT qualify for proof of citizenship for restricted access badges. You will not be issued a PSNS badge under this type of citizenship proof; if you are a delivery driver with a PRC, you must also have proper documentation from the VCC before entering the common area.

NOTE: The specific requirements for Washington State are provided at the following website: https://realidwa.com/ .

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