Summary
About the position: This position will be a Recreation Assistant (Information, Tickets, & Tours) and will be assigned to the Outdoor Recreation at Minot AFB, ND.
This is a Regular Full Time Position (RFT) 35-40 hours are guaranteed a week.
RFT employees are eligible to use the fitness center, golf course, bowling center, clubs, and swimming pool. Medical/Dental/Retirement/Sick/Vacation/401K/Paid Parental Leave.
This job is open to
Clarification from the agency
Please see the "Who May Apply" section under the Qualifications section.
Duties
Assists in the program operation of a comprehensive tours and entertainment program. Special emphasis is on programs for families; family members; and special groups such as active-duty military, retirees, singles, and private organizations.
Specific types of duties include, but are not limited to: Assists in planning, organizing, and implementing tours to historical, shopping, and informational places of interest for groups, clubs, and individuals. Recommends new programs to include the types of trips and resources required. Gathers all information about areas and sites to be visited. Assists management in conductions resale inventory and ensuring appropriate stock levels are maintained. Receives and resolves customer complaints and requests. Actively seeks facts on hotels/motels, attractions, and community events. Maintains a necessary stock of entertainment admission vouchers for all local theme parks, concerts, and special events for North Dakota. Assists individuals with special interest to develop personalized tours for clubs and special interest groups. Assists in establishing and maintaining frequent contact with promoters, managers, and representatives to ensure ITT is current on tall tickets to events and attractions. Conceives, investigates, plans, organizes, executes, and frequently escorts tours. Arranged for supplies, equipment, and services to be needed to accomplish scheduled activities with budget allowances. Assures administrative management of the operation conforms with applicable guidelines. Develops, implements, and maintains the ITT publicity program.
May operate one or more motor vehicles to include buses, light trucks, sedans, and vans weighing up to 10,000 pounds on, off, and around the installation.
Performs other duties as required by supervisor.
If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12549232
Requirements
Conditions of Employment
- This position requires the incumbent to complete a background investigation with favorable results.
- Must possess and maintain a valid driver's license.
- This position requires the incumbent subject to random testing for drug use.
Qualifications
Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 09/23/2024
Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference
In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.
Qualifying Experience:
Applicants must have experience which provides a general familiarity and understanding of the purpose of recreation programs as they relate to an ITT operation. Requires experience which has demonstrated aptitude and ability, accuracy, and attention to detail, and the ability to apply well established ticket and tour internal control procedures and techniques. Cash handling and resource protection experience is required. Requires tact and courtesy in dealing with internal and external customers. Familiarity with NAF purchasing procedures, knowledge of sources, transportation methods, and payment procedures. Must be able to communicate both orally and in writing. Experience which has provided a general familiarity with the routines and procedures for the ticket and tour operation. Position is a position of trust.
Conditions of Employment: Must possess and maintain a valid driver's license. Must be able to satisfactorily complete pre-employment and random drug testing. Must be able to satisfactorily complete a National Agency Check with Inquiries (NACI).
You will be evaluated on the basis of your level of competency in the following areas:
Education
Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does allow for education substitution.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your resume and supporting document will be evaluated against the qualifications of the position.
Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.
You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.
To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume.
Required Documents
Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,). The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:
Your resume may be submitted in any format and must support identified the general or specialized experience described in this announcement. If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.
Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include:
- Cover Letter
- DD-214/ Statement of Service
- Diploma/ GED
- Disability Letter (VA)
- License
- Other (1)
- Other (2)
- PCS Orders
- Professional Certification
- Proof of Marriage Status
- Resume
- Separation Notice (RIF)
- SF-50/ Notification of Personnel Action
- Transcript
As described above, your complete application includes your resume, your responses to the online questionnaire, and supporting documents which prove your claimed eligibility. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.
NOTE: Documents submitted as part of the application package to include supplemental documents may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.
How to Apply
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 09/23/2024 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account and designate the document type when submitting your application. Failure to complete this portion will result in an incomplete application package and you will not be further considered for this vacancy.
It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant
To verify or check the status of your application, log into your USAJobs account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status
Next steps
If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.
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