Summary
Support the Military's Quality of Life programs! The Morale, Welfare, and Recreation (MWR) department of Commander, Navy Installations Command (CNIC) provides fitness, recreation, lodging and food and beverage programs for service members, their families, retired military and civilian employees. This position is located at the Liberty Center at NAS Whidbey Island in Oak Harbor, WA.
Duties
- Incumbent will be assigned primarily to the Liberty center to provide direct customer service to patrons using the facility.
- Responsibilities may include greeting customers, and refer telephone calls, provide information regarding the facility and programs. Incumbent assists with planning, coordinating, and execution of classes, and special events, family activity nights for squadron and tenant commands.
- Assists with Deployed Forces Support activities such as but not limited to Command's Send Off, Halfway Parties, and Homecomings. Provides technical assistance/training to patrons to ensure care used when carrying out programs and activities.
- May be required to drive an 8 or 15 passenger van, keep trip records, participant counts, and custody of equipment. Distribute information.
- Responsible for collection and safeguarding of any funds that may be collected as a result of a fee or change. Light housekeeping, and other related duties as assigned.
Requirements
Conditions of Employment
- Successful completion of National Agency Background (NACI) Check required.
- This position may require the incumbent to be available to work special events, weekends and holidays.
- A valid state driver’s license and High School Diploma or equivalent.
- This position is required to do considerable standing, bending, stooping, walking, pushing, reaching, climbing and lifting of objects weighing up to 50 pounds unassisted.
- Must be able to obtain and maintain food handler’s certification, CPR and First Aid within 90 days of hire.
Qualifications
- Must have one-year practical work experience including direct customer service or experience with data entry, word processing, internet, e-mail, etc.
- At least one-year experience handling cash and utilizing point of sale system.
- Ability to perform basic mathematical computations and communicate effectively and courtesy, using proper English both verbally and in writing.
- Must be able to follow verbal and written directions, and present a neat and clean appearance.
Education
A minimum of high-school diploma or equivalent is required for this position.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated for this job based on how well you meet the qualifications above.
All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.
Required Documents
The following documents are required at the time of application:
- Résumé
- Proof of education/training: if applicable, provide a copy of your awarded/conferred college transcript(s), if degree hasn't been conferred provide copy of HS Diploma, GED, or equivalent
- If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation
- If claiming Military Spouse Preference: provide a copy of the sponsor's Permanent Change of Station (PCS) orders and a marriage certificate at the time of application
- If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.)
- If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50
How to Apply
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12436516 It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=ApplicantTo verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated.
For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/statusDON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to MILL_HQ_NAF_HR.FCT@navy.mil to ensure proper consideration is given.
Next steps
Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.
If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.
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