• Incumbent will be assigned primarily to the Liberty center to provide direct customer service to patrons using the facility.
• Responsibilities may include greeting customers, answering telephone calls, providing information regarding the facility and programs. Incumbent assists with planning, coordinating, promotion and execution of scheduled programming, and special events.
• Checks Liberty Center equipment and resources in and out, collects any applicable fees, inventories items and completes inspections upon return.
• May be required to drive an 8 or 15 passenger van, keep trip records, participant counts, and custody of equipment. Distribute information.
• Responsible for collection and safeguarding of any funds that may be collected as a result of a fee or change. Light housekeeping, and other related duties as assigned.

Conditions of employment

• Successful completion of National Agency Background (NACI) Check required.
• This position may require the incumbent to be available to work special events, weekends and holidays.
• A valid state driver’s license and High School Diploma or equivalent.
• This position is required to do considerable standing, bending, stooping, walking, pushing, reaching, climbing and lifting of objects weighing up to 50 pounds unassisted
• Must be able to obtain and maintain food handler’s certification, CPR and First Aid within 90 days of hire.

Qualifications

• Must have one-year practical work experience including direct customer service or experience with data entry, word processing, internet, e-mail, etc.
• At least one-year experience handling cash and utilizing point of sale system.
• Ability to perform basic mathematical computations and communicate effectively and courtesy, using proper English both verbally and in writing.
• Must be able to follow verbal and written directions, and present a neat and clean appearance.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated for this job based on how well you meet the qualifications above.

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.

The following documents are required at the time of application:

• Résumé: Resume limited to 2 pages showing relevant experience (cover letter optional). For more guidance about the 2-page limit on resumes, visit here: Resume Requirements.
• Proof of education/training: provide a copy of your awarded/conferred college transcript(s); if degree hasn't been conferred, provide copy of HS Diploma, GED, or equivalent
• If claiming Military Spouse Preference: provide a copy of the sponsor's Permanent Change of Station (PCS) orders and a marriage certificate at the time of application
• If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50

Note: When submitting transcripts for an Associate degree or higher, proof of a high school diploma or equivalent is not required. All transcripts MUST show student's name, the name of the awarding university or educational institution, degree type, awarded/conferred date, and the field of study (major). If your degree has not been awarded and/or you possess certificates of completion for DoD approved competency-based training courses, and/or a valid CDA/MSA credential(s), you MUST also provide a copy of your HS Diploma or equivalent. Altered transcripts will not be accepted.

Transcripts from foreign colleges must be evaluated for U.S. equivalency in order to be considered. Applicants are responsible to obtain and submit proof of creditability of education as evaluated by a credentialing agency which is a private U.S. organization. Credential evaluations are not free and applicants are responsible for the cost of the selected service. Foreign high school transcripts or diplomas do not require credential evaluation but must be in English or a certified translation.

Starting May 7, 2025, non-affiliated individuals requesting access will need a REAL ID-compliant driver's license or another acceptable form of identification to access CNRNW Installations. This applies to everyone, including the following: but not all inclusive:

• Vendors

• Dependents aged 18 and older

• Service Providers

• Veterans with service-connected disabilities

• Contractors

• Visitors (includes visitors in same vehicle with CAC holder)

• Transportation services (taxi, limo, ride share)

• Agent, Assist, Aid, Care Giver Letters

• Au Pairs, Child Care Providers

What are acceptable alternative forms of identification for base access? If you don't have a REAL ID-compliant driver's license, you can use one of the following:

• U.S. passport or passport card

• Military ID card (Common Access Card or CAC, DoD retired ID card)

• Permanent resident card (Green Card)

• Transportation Worker Identification Credential (TWIC)

• Enhanced Driver's License (EDL)

• Other forms of identification accepted by the Department of Homeland Security

How can I obtain a REAL ID-compliant license? To obtain a REAL ID-compliant license, you'll need to visit your state's driver's license agency with the following documents:

• Proof of identity (e.g., birth certificate, passport)

• Proof of Social Security number (e.g., Social Security card)

• Two proofs of residency (e.g., utility bills, bank statements)

NOTE: The specific requirements for Washington State are provided at the following website: https://realidwa.com/ .

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