Summary
This position is located at West Point Leisure Travel Services.
To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume.
Clarification from the agency
U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. Territory for three (3) or more continuous years immediately preceding the start of Federal affiliation.
Duties
- Works under general supervision of the Leisure Activities Manager. Accompanies guests during tours.
- Gives detailed explanations and interpretations of tour features from the standpoint of historical development and historical background, introduction, and discussion of facts and features influencing present condition.
- Provides information of historical facts and other characteristics of the tour area and circumstances associated with their origin.
- Serves as sales clerk on a rotating basis. During assigned shift, provides information to guests upon request, i.e., tour schedules, prices, length of tours, etc.
- Sells various accountable and non-accountable tickets, souvenir booklets, etc., and keeps applicable records thereof. Prepares daily activity reports indicating number of passengers of each tour, tickets sold, money collected etc.
Conditions of Employment
- Direct Deposit and Social Security Card is required.
- Meet qualification/eligibility/background requirements for this position.
- A one year probationary period may be required.
- Satisfactorily complete an employment verification (E-Verify) check.
- Must be willing to accept a varying or rotating shift to include nights, weekends and holidays.
- The dual compensation guidelines DO NOT apply to this position. All GS and NAF employees whether full time or part time are eligible to apply for this position.
Qualifications
1. Must speak and write the English language sufficiently to communicate orally or in writing on matters pertaining to the assigned work. Spelling and grammar must be correct.
2. Must have or be able to obtain current American Red Cross First Aid and CPR/AED training certification within 6 months of hire.
HIGHLY PREFERRED:
1. Experience using Microsoft Office Suite (Word, Excel, Outlook, etc,)
The experience must be reflected on your resume at the time of application to be considered a highly preferred candidate.
Applicants meeting the Highly Preferred criteria will be referred first to the Selecting Official. All other applicants will be referred for consideration if the certificate (referral list) is returned with no selection.
Education
This job does not have an education qualification requirement.
You will be evaluated for this job based on how well you meet the qualifications above.
Applicants can claim the following eligibilities: - NAF Preference - Involuntarily Separated From the Military
- NAF Preference - Spouse Employment Preference (SEP)
- NAF Priority Consideration - Business Based Action
- NAF Priority Consideration - Current Appropriated Funds Employee CNE (APF)
- NAF Priority Consideration - Current/Former NAF Employee (CNE/FNE)
- NAF Priority Consideration - Outside Applicant Veteran (OAV)
- NAF Priority Consideration - Parent of a Veteran (OAV)
- NAF Priority Consideration - Spouse/Widow(er) of a Veteran (OAV)
The following documents must be submitted with your application:
The below items are accepted and may be needed to support a qualification and/or a claimed priority/preference:
- Cover Letter
- DD-214/ Statement of Service
- Marriage Certificate
- PCS Orders
- Resume
- Separation Notice (RIF)
- SF-50/ Notification of Personnel Action
You may submit your application package using one of the two methods identified below:
- Electronically (preferred) at https://www.usajobs.gov/ and search for Vacancy Number (VIN): 12368755. Announcement closes at 11:59 PM Eastern Time on the closing date listed on this announcement.
- Manually: Please refer to the "Additional Information" section of this announcement for instructions.
Next steps
Your resume will be reviewed to verify that qualification requirements have been met. We appreciate your interest in this position!
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