Summary
This position is located in the Community Recreation Division, of the Morale, Welfare and Recreation (MWR) Department. Manages and administers a comprehensive and diverse year round recreation program in various recreation facilities. The incumbent, plans, promotes and implements a variety of MWR or Community Recreation programs and activities.
This job is open to
Clarification from the agency
Please see the "Who May Apply" section under the Qualifications section.
Duties
- Develops working partnerships with both on base and off base organizations (park districts, forest preserve, clubs, special interest groups, etc.) to support and benefit MWR programs.
- Develops contacts and creates professional proposals, execution of agreements and follow-ups.
- Researches and provides information and referral on a variety of recreational opportunities for individuals/families on and off the base.
- Assumes responsibility for planning, coordinating, publicizing, marketing and execution of programs and special events within the Community Recreation program by utilizing all available resources.
- Seeks ways to promote and market MWR facilities and events through outreach opportunities on base.
- Promotes MWR facilities and events through staff and student indoctrination and other large group functions and gatherings.
- Promotes events and programs by speaking to large groups and using administrative resources to create and post advertising materials, providing input for quarterly calendars, weekly base paper, etc.
- Provides administrative duties and support through after-action reports, data collection and database administration. All administrative duties are completed through a variety of sources including computer software which tracks patrons' usage and responses (includes providing information for metrics and patron counts).
- Monitors Community Recreation programs to ensure Navy Program standards are met or exceeded.
- Evaluates and reviews ongoing programs and recommends changes or enhancements that may develop, adapt, modify, expand, or otherwise change the program activity to better meet and enhance the expected effectiveness of the programmed activity.
- Operates a cash register, ringing sales and providing correct change to the patron for a variety of services which may include but are not limited to, TicketMaster; hotel, airline, local cruise and bus reservations or ticketing, picnic area, pavilion, cabana and campground reservations; discount books and tickets to dinner theatres, theme parks, concerts, movie theaters and sporting events, etc. At end of shift, posts daily sales from original documents and completes the Daily Activity Report (DAR), verifying the amount of money collected and dropping the cashier bag into the drop safe
- Responsible for maintaining and accounting for stock levels of all ticket and resale items. Prepares purchase order requests for supervisor's signature. Receives and counts tickets/resale items upon receipt noting any shortages or overages. To avoid late return charges, ensures dated tickets are closed out and returned to vendors in a timely manner. At end of month, performs inventory of tickets and resale on hand, resolving any discrepancies prior to submission to the Central Accounting Office. Programs the cash register when ticket/resale prices are changed or new ticket/resale items are added. May assist in the training of new employees.
- Maintains a variety of established office files, records and logs ensuring they are accessible, clearly marked, neat and up-to-date. Types documents from draft or verbal instruction, reviews/proof-reads outgoing correspondence such as requests for brochures, maps, tour packets or any information pertinent to the ITT office for accuracy, format, spelling and punctuation prior to signature of the supervisor. Completes smooth correspondence and places in proper folders, attaching any references and enclosures as needed.
- In the absence of the supervisor, this position is responsible for ensuring the smooth operation of the office by prioritizing, scheduling and directing the work of lower graded staff
- Collects fees from customers associated with sales of tickets, retail and rental items, as well as from classes, trips, and various other Community Recreation programs using Point of Sales (POS) and computer programs.
- Checks Community Recreation equipment and resources in and out, collects any applicable rental fees, inventories items and completes inspections upon return.
- Ensures all rental or check-out forms are properly completed and reservation and checkout procedures are followed.
- Assists with recruitment, training and scheduling of Community Recreation staff.
Requirements
Conditions of Employment
- Must pass all applicable records and background check.
- Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
- Must possess and be ble to maintain a current and valid driver's license.
Qualifications
Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.
A qualified candidate possess the following:
- Combination of experience related to customer service and or activity based programming.
- Ability to work independently, make sound decisions and have the ability to effectively communicate both orally and in writing.
- Knowledge of the goals, principles, techniques and methods of procedure used in organizing, planning and conducting all types of activities.
- Knowledge of the entire scope of activities and their suitability in the Community Recreation Program for individuals and groups, of varying demographics, ages and interests.
- Ability to create, negotiate, implement and sustain partnerships via various MWR agreements.
- Ability to maintain a clear and accurate database.
- Ability to represent the department and speak in front of both small and large groups.
- Knowledge of recreational and entertainment events.
Education
This position does not have a positive education requirement.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.
Required Documents
The following documents are required at the time of application:
- Resume
- Proof of education/training/licensure: provide a copy of your awarded/conferred college transcript(s) and licensure as applicable
- If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation
- If claiming Military Spouse Preference: provide a copy of the sponsor's Permanent Change of Station (PCS) orders and a marriage certificate at the time of application
- If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.)
- If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50
NOTE: Failure to provide the required documents may impact eligibility, qualifications determination.
How to Apply
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 10/10/2024 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12562706
It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant
To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status
DON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to MILL_HQ_NAF_HR.FCT@navy.mil to ensure proper consideration is given.
Next steps
Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.
If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.
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