Regional Program Manager (N92) Job in Naval Air Station Jacksonville, FL

Vacancy No. CNRSE-25-12743414 Department Commander, Navy Installations
Salary $130,000.00 to $140,000.00 Grade 5 to 5
Perm/Temp Permanent FT/PT Full-time
Open Date 5/30/2025 Close Date 6/9/2025
Job Link Apply Online Who may apply Status Candidates
Locations:
Naval Air Station Jacksonville, FL


Summary

This position is assigned to Fleet and Family Readiness Program; Fleet Readiness Division (N92); Commander, Navy Region Southeast (CNRSE). Incumbent serves as the Region Program Manager responsible for the overall planning, management, administration and technical direction for all Morale, Welfare and Recreation (MWR), Child and Youth Program (CYP), Marketing, and Galley Essential meals policies and operations at Navy Installations assigned to and organized under CNRSE Area of Responsibility.

This job is open to

Clarification from the agency

**This vacancy is only open to current CNIC Employees - Current SF-52 required**

Duties

MAJOR DUTIES AND RESPONSIBILITIES

Program management duties comprise 80% of incumbent's time and include but are not limited to:

  • Serves as the CNRSE N92 Program Manager and principal advisor to the N9 FFR Director, CNRSE, for all matters pertaining to MWR, CYP, and Galley programs, policies, and services, including all associated financial and policy support functions.
  • Responsible for ensuring the timely, accurate and consistent execution of Department of Defense (DoD), Department of the Navy (DoN), and Commander Naval Installation Command (CNIC) plans, guidance and policies pertaining to the management, operation, and administration of programs, facilities and services.
  • Establishes and coordinates the overall achievement of operational and strategic management goals for CNRSE N92 programs.
  • Responsible for the overall planning, management and oversight of operations associated with all MWR Category A, B, and C, CYP and Galley programs and activities include but are not limited to: Indoor and Outdoor Fitness and Recreation programs to include Sports, Aquatics, Single Sailor, and Deployed Forces Programs; Child Development, Youth and School Age Care Programs, Community Recreation and Business Activity Services to include Entertainment, Information, Tickets and Tours; Theaters; Food and Beverage, Catering, Golf, Bowling; Marina, Navy Getaways (Cottages, RV Parks), Recreational Parks and Picnic Areas, Outdoor Recreation & Equipment Rental.
  • Directs the overall management and coordination of all maintenance, renovation, remodeling, alteration, minor and major construction involving all N92 facilities in close collaboration with the N94 Service Center, NAVFAC and CNIC.
  • Responsible for ensuring the overall management and control of N92 program financial resources, APF and NAF.
  • Directs the overall management, administration and professional development of MWR/CYP Civil Service and NAF employees.
  • Responsible for initiating acquisition and contract administration requirements in support of N92 programs.
  • Assess evaluate and monitor the needs and preferences of eligible patrons; measures and evaluates customer satisfaction levels for existing program improvements, and utilizes business and communication strategies to maximize the reach, informing and attracting eligible patrons to the various N92 services programs and activities.
  • Conducts regular installation and program site visits within Southeast Region to evaluate the condition of programs and facilities, communicate with local leadership. Communicates and works with installation Commanding Officers, Executives Officers, Command Master Chiefs, Installation N9 Directors and N92 Installation Program Managers on a recurring basis to ensure that equitable and consistently high standards of performance and customer service are being maintained in the management and operation of programs and services.
  • Receives general guidance and direction from the CNRSE N9 Director and delegated the authority to represent at meetings and conferences pertaining to N92 programs, policies, operations and services.
  • Manages and directs the general administration of the Regional N92 programs to ensure the timely and complete submission of the required technical, administrative and financial reports to higher authority.
  • Administers and ensures compliance with comprehensive Region fire, safety, sanitation, security, facilities, and environmental and occupational health programs.
  • Carries out Equal Employment Opportunities (EEO) policies and communicates supports of these policies to subordinates. Assures quality in determining selections, assignments, training, promotions, details, qualifications, discipline and awards. Coordinates with EEO officials during the development of policy issues.
Management/Supervisory duties comprise 20% of incumbent's time and include but not limited to:
  • Directly supervises (1) NF-05 Management Analyst, (1) GS-13/NF-05 Region MWR Program Manager, (1) GS-13/NF-05 Region CYP Program Manager, (1) GS-11 Region Food Service Program Manager. Indirectly supervises over 1,000 additional APF, NAF and military personnel assigned to N92 Programs in the Southeast Region.
  • Carries out EEO policies and communicates support of these polices and communicates support of these policies to subordinates. Assures quality in determining selections, assignments, training, promotions, details, qualifications, discipline and awards. Coordinates with EEO officials during the development of policy issues.
Other duties as assigned.

Requirements

Conditions of Employment

  • Must meet Federal Employment suitability requirements and successful completion of background investigation. Background investigations are conducted using fingerprint identification and completion of background inquiry forms.
  • Must successfully pass the E-verify employment verification check. Any discrepancies must be resolved as a condition of employment.
  • You must go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9.
  • May be required to pass pre-employment examinations.
  • A valid State driver's license is required to operate motor vehicles.
  • Must have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must be able to obtain and maintain a Secret security clearance.
  • Must complete annual ethics training.
  • Must submit a Confidential Financial Disclosure Report (OGE-350) within thirty (30) days of hire and annually thereafter.
  • Up to 25% travel may be required.

Qualifications

In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities, to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities, as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. All non-government positions identified on your resume must include complete address and to and from dates. Government positions must include pay plan, series, grade, to and from dates and address of the agency/organization.

Specialized experience directly related to the duties described above. Qualifying experience must have been equivalent to the next lower level in the normal line of progression.

Specialized experience must demonstrate the following:

  • Extensive knowledge of the goals, principles and techniques of the administration, management and financial processes of a large community, industrial or military community support program.
  • Extensive executive experience and demonstrate success in developing, managing and evaluating programs for many commands, and operations.
  • Knowledgeable in the application of a wide range of quantitative and qualitative methods for assessment, improvement and effectiveness of complex management programs and systems.
  • Comprehensive knowledge of appropriate DOD, DoN, CNIC and other policies and regulations covering all areas of N92 operations, resourcing and administration.
  • Ability to interpret complex instructions, directives, and correspondence and to apply them to specific situations in the management and operation of N92 programs.
  • Mastery knowledge of personnel management, food and beverage management, child and youth program management, recreation, fitness, sports, community recreation, galley management, and complete command of NAF and APF financial management, including budgeting, cost and profitability analysis, internal controls, auditing, acquisition, contract administration, IT/POS functions and facility management.
  • Must be able to discuss, evaluate and make decisions involving all aspects of N92 programs, policies and operations. Must be able to travel, visit other activities, appraise different program elements and evaluate similarities and differences.
  • Possess the expertise and acumen to originate correspondence, including writing and editing documents and publications that encompass all regional N92 Program operational, administrative, and financial matters.
  • Widely experienced, positive leader and consensus builder who is able to influence the actions of others in obtaining cooperation and assistance to meet the mission and operational goals of the N92 Programs.

You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

As part of the application process, you must complete and submit an occupational questionnaire and your RESUME MUST SUPPORT AND VALIDATE YOUR ANSWERS or you may be removed from consideration.

ONLY THE MOST HIGHLY QUALIFIED CANDIDATES WILL BE REFERRED. IF MANAGEMENT DOES NOT WISH TO SELECT A HIGHLY QUALIFIED CANDIDATE, THEY MAY REQUEST A REFERRAL LIST INCLUDING WELL OR QUALIFIED APPLICANTS.

Please follow all instructions carefully. Errors or omissions may affect your rating and/or appointment eligibility.

PLEASE READ THIS VACANCY ANNOUNCEMENT IN ITS ENTIRETY TO ENSURE ALL REQUIREMENTS ARE ADDRESSED IN YOUR APPLICATION PACKAGE.

RELOCATION AUTHORIZED

  • NO Payment of Permanent Change of Station (PCS) is authorized, based on a determination that a PCS move is not in the Government interest

KEY REQUIREMENTS/CONDITIONS OF EMPLOYMENT

  • Must be a US citizen
  • Males must be registered or exempt from Selective Service. https://www.sss.gov/register/
  • Selectee must be determined suitable for federal employment.
  • Selectee may be required to successfully complete a probationary period.
  • Selectee is required to participate in the direct deposit pay program.
  • Social Security Card is required.
  • Satisfactorily complete an employment verification (E-VERIFY) check. As of May 7, 2025, The REAL ID act requires visitors to have a REAL ID or passport to access to Government Facilities. This will be a requirement for employment.
  • A favorable background is a requirement of this position. Failure to obtain and maintain a favorable background may result in the withdrawal of the position offer or removal.

NOTE: Applicants have the ability to perform an E-Verify Self Check to confirm employment eligibility at http://www.uscis.gov/mye-verify/self-check. Although a Self-Check is not mandatory, it can be a useful tool for applicants to find out if there is a problem with their employment eligibility records and resolve any issues before taking a job.

Education

This position does not have a positive education requirement.

Additional information

This position is assigned to Fleet and Family Readiness (FFR) Program; Fleet Readiness Division (N92); Commander, Navy Region Southeast (CNRSE); Jacksonville, FL. Incumbent serves as the Region Program Manager responsible for the overall planning, management, administration and technical direction for all Morale, Welfare and Recreation (MWR) including MWR Category A, B, and C, Child and Youth Program (CYP), Marketing, and Galley Essential meals policies and operations at Navy Installations and operations assigned to and organized under CNRSE Area of Responsibility (AOR).

The majority of population serviced, and operations managed, span 18 installations located in Florida, Mississippi, Texas, Louisiana, Tennessee, South Carolina, Georgia, and Guantanamo Bay, Cuba. Services and programs are designed to support Fleet Readiness and quality of life of all military personnel, family members, retirees and DoD civilians. Operations support the Navy's objectives of recruitment, retention, readiness and overall mental and physical wellness.

The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working for our TEAM include but are not limited to:

  • Comprehensive benefits package (medical, dental, life insurance, spouse & dependent life insurance, long-term disability, retirement, and 401(k) savings plan, annual and sick leave, tuition reimbursement, etc.).
  • Stability of Federal Civilian Service
  • People with passion for doing work that matters
  • Quality of Work Life Balance

Some positions have special requirements- Position is a non-critical, sensitive, position requiring access to IT II system and/or access to PII. An access National Agency Check investigation (ANACI) is required via the SF 86 security form.- Required to submit a Financial Disclosure Statement, OGE-450. Executive Branch Personnel Confidential Financial Disclosure Report upon entering the position and annually, in accordance with DoD Directive 5500-7R, Joint Ethics Regulation, dated 23 March 2006.- Salary is dependent on experience and/or education.- For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes.

This announcement may be used to fill additional vacancies within 90 days of closing date.

The Department of the Navy (DON) is an Equal Employment Opportunity Employer. Applicants are assured of equal consideration regardless of race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. This agency provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodations should email their request to MILL_CNIC_NAF_EEO@navy.mil to ensure proper consideration is given. The decision on granting reasonable accommodation will be on a case-by-case basis.

This activity is a Drug-Free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Sailors, their family members, and all other customers have a right to a reliable and productive Federal workforce.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your experience is subject to evaluation and verification against the information in your resume. The numeric rating you receive is a self-assessment only and is based on your responses to the questionnaire. Do not overstate or understate your level of experience and capability. If a determination is made that you rated yourself higher than is supported by your resume, or if your resume lacks sufficient information, you will be rated accordingly or may be considered ineligible.

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skill, and ability, related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of knowledge, skills, and abilities will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.

Required Documents

The following documents may or may not be required. Required documents will show a red asterisk during documentation upload.

-Resume
-Include name and contact information for at least three (3) professional references in your resume
-Proof of education (transcripts/copy of degree/high school diploma), if applicable to position requirements.
-Proof of certification, if applicable to position requirements.
-If you are a current federal employee, submit your most recent Personnel Action Report (PAR) or SF-50.
-If you are a current federal employee, submit your last three evaluations.

APPLICANTS CLAIMING HIRING PREFERENCE: Please ensure your status is indicated in your USAJOBS account and ALL required documents to claim preference are submitted at the time of resume submission.

WHAT ARE PREFERENCES? Preferences are advantages in the candidate selection process. Individuals can claim the following preferences:
1. Reemployment Priority List (RPL): Qualifying separated employees shall have priority placement in the NAF activity from which they were separated as a result of a Business Based Action (BBA), when the position has substantially the same duties as the position from which they were separated and it is not a higher grade or employment category, provided the position is not being filled by an internal candidate.
To claim this preference, you MUST:
-Submit a copy of your BBA Separation Notification indicating eligibility for RPL.

2. Military Spouse Preference (MSP): Qualifying spouses eligible for MSP are spouses of an active duty military member of the U.S. Armed Forces, including members of the National Guard or Reserves on active duty. The marriage must have occurred before the military member received official permanent change of station (PCS) orders to the installation listed above. MSP is applicable only when applying for NAF positions at the NF-03 and below and equivalent craft and trade (CT) positions.
To claim this preference, you MUST:
-Submit sponsor's PCS orders to installation you are applying for; AND
-If you are not indicated as a spouse on the PCS orders, you MUST submit proof of marriage prior to PCS.

3. Veteran's Preference/Gold Star Veteran's Preference: Qualifying military veterans, and spouses/parents of deceased veterans shall be given employment preference over non-preference applicants if they are equally qualified. Preference applicable for positions open to external candidates.

To claim Veteran's preference, you MUST:
-Submit a copy of your DD-214 (member 4 copy); AND
-Submit completed SF15 from the Veterans Administration (VA); AND
-Submit any other supporting documentation (disability, official statements, proof of service, etc)

To claim Gold Star Veteran's preference, you MUST:
-Submit completed SF-15 from the Veterans Administration (VA); AND
-Submit a legible copy of DD-1300; AND
-Submit any other supporting documentation (official statements, document of service, court decree, etc).

***Qualifying applicants with preferences are considered in the order listed above. Then all other qualifying applicants are considered.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

To begin the process, click on the Apply Online button to create an account or log in to your existing USA JOBS account.

Application process is submitted through your USA JOBS account. Resumes/ Applications received other than by USA JOBS will be destroyed and will not be considered.

It is the applicant's responsibility to verify all the information in their resume and documents; HR will not modify documents submitted by an applicant. All qualifications must be met by the closing date of this announcement and clearly documented in the resume.

Qualifications must be clearly verifiable in your resume. Government positions must include pay plan, series, grade, to and from dates, and government agency/department.

Where a first cut-off date is indicated, a selection may be made from the resumes/applications received as of the specified first cut-off date. Completed applications (resume, supporting documentation, etc.) must be received by 11:59pm Eastern Time on the cut-off/closing date. If more than one resume is received, only the last resume received will be reviewed.

Please see the "REQUIRED DOCUMENTS" section and review the applicant checklist link to determine if there are other documents you are required to submit. You must submit all required documentation or you will not be considered for the position. Failure to submit all the required documentation may result in not be considered for the position.

The complete application package must be submitted by 11:59 PM (EST) on 06/09/2025 to receive consideration.

To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.

To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12743414

It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.

Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant

To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status

Agency contact information

Amanda Urmanic
Address
NRSE Region NAF HR Office
Bldg 919 Langley Ave
Jacksonville, FL 32212
US

Next steps

All applicants will be notified regarding their status by email. Applicants will either be contacted by email for an interview or sent an email of non-selection 3-6 weeks after the announcement closing date. Please notify us if your contact information changes after the closing date of the announcement. Also, note that communication is performed via email if you do not read your email, provide an inaccurate email address and/ or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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