Summary
Shades of Green Resort® - Serving Those Who Serve
Shades of Green Resort® is dedicated to enhancing readiness and morale of the combined Armed Forces by providing affordable, first-class accommodations in a premier setting combined with friendly and enthusiastic service in an environment revolving around respect, dignity and teamwork for those who have served or continue to serve our great nation.
Located at Lake Buena Vista on Walt Disney World® property
This job is open to
Clarification from the agency
United States (U.S.) Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. territory for three (3) or more continuous years immediately preceding the start of Federal affiliation.
Duties
Serves as the Group Sales Manager that supervises assigned staff working under the direct supervision of the Assistant General Manager. Incumbent manages the prospecting, and all other related processes associated with securing group business consisting of room nights and functions to meet or exceed budgeted financial goals at SOG, a multi-faceted resort, comprised of lodging facilities, conference and event space, various food and beverage outlets, a wide range of metropolitan activities and a fitness center. Responsible for market research and generating reports related to group business revenue potential, prospecting efforts, tentative and definite booking results.
Formulates and executes extensive proactive sales action plans to ensure maximum group occupancy of the hotel from PACOM and CO NUS populations. Responsible for telesales, internet-based marketing, social media, email, outside sales calls, and attending networking events and tradeshows. Establishes and continually strengthens enduring business relationships with key clients and maintains an accurate and detailed database of contacts.
Works with the Marketing team to develop special programs, inclusive packages, multi-media marketing tools, advertisements, proposals, and other marketing collateral to enhance group awareness and generate group inquiries. Performs other duties as assigned. Travels as required to include frequent in-country visits to other installations to conduct road shows and meetings with prospective customers.
Requirements
Conditions of employment
- Direct Deposit and Social Security Card is required.
- Meet qualification/eligibility/background requirements for this position.
- A one-year probationary period may be required.
- Satisfactorily complete an employment verification (E-Verify) check.
- A physical examination may be required
- Must be willing to adhere to strict appearance policy
- Subject to satisfactory completion of all pre-employment checks in accordance with AR 215-3, para.2 to include a Tier 1 background investigation.
- May be required to obtain a valid passport for travel.
- Ability to communicate verbally and in writing using the English Language in a clear, concise and grammatically correct manner.
Qualifications
QUALIFICATIONS MUST BE CLEARLY VERIFIABLE IN YOUR RESUME. GOVERNMENT POSITIONS MUST INCLUDE PAY PLAN, SERIES, GRADE, TO AND FROM DATES, AND GOVERNMENT AGENCY/DEPARTMENT. All qualification requirements must include experience performing duties equivalent in scope and complexity to the next lower grade level.
Resumes must be two pages (or less). Resumes should clearly demonstrate the applicant's relevant experience, skills, knowledge and abilities as they pertain to this position.
A qualified candidate must possess the following:
- Demonstrated professional experience directly related to the duties to be performed.
- Knowledge of resort conference operations or resort group sales.
- Possess ability to communicate effectively to target audiences orally and in writing.
- Professional experience giving briefings and or presentations to a variety of audiences.
- Experience using sales and marketing tools to identifying market segments, set goals and increase revenue.
In addition to the above qualifications, candidates who possess the following qualifications will be considered "Highly Preferred" or "Best Qualified":
- Possess demonstrated knowledge of military demographics and market.
- Bachelor's degree in hospitality or business or four years of equivalent work experience.
IN DESCRIBING YOUR WORK EXPERIENCES, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. WHEN USING EDUCATION TO QUALIFY PLEASE UPLOAD YOUR TRANSCRIPTS.
Education
This job does not have an education qualification requirement.
Additional information
Area of Consideration
- This job is open to candidates is US and NON-US Citizens.
Additional selections may be made from this vacancy announcement for up to 60 days after the closing date.
PCS Costs
- Payment of Permanent Change of Station (PCS) costs, or a relocation allowance may be authorized if it is determined that the move is in the Government's interest and in accordance with the installation's relocation policy.
Discover Your Path to Success
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Working for Army Non-Appropriated Funds (NAF) can offer numerous advantages. Army NAF employment can provide a sense of pride and fulfillment, as you'll be supporting communities comprised of military and civilian personnel, and their families, which contributes to the Department of Defense's overall mission. We offer a wide range of career opportunities, including jobs in childcare, recreation, hospitality, and more. Many employees have opportunities for professional development, including training, education, and certification programs to help towards career advancement. As an Army NAF employee, you'll have access to some on-base facilities, including fitness centers, libraries, and many other amenities.
Regular full-time and part-time employees are eligible for enrollment in health and life insurance, participation in 401k and retirement plans, and paid personal time off and federal holidays. NAF flexible employees, working in the United States or a U.S. citizen or spouse or child of a U.S. citizen working for a NAFI in a foreign area, are eligible to participate in the NAF 401(k) plan. Some flexible employees may also be eligible to receive health insurance.
For a slideshow presentation regarding these benefits, please click the Review Our Benefits link below.
Review our benefits
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your Application Matters: How We Will Review It
We want to help you put your best foot forward! Please take time to carefully follow all application instructions - missing information or skipped steps could impact your eligibility.
- Your application will be thoughtfully reviewed to see how well your experience and qualifications align with the requirements listed in this announcement. This includes your resume, supporting documents, and responses to the assessment questionnaire.
- We will consider your responses to our application questionnaire.
- If you're tentatively qualified, we'll take a closer look to ensure your questionnaire responses match the experience reflected in your resume and documentation.
Note: If it's later found that qualifications or experience were overstated, it may affect your consideration for the position - so honesty and clarity are key.
Understanding Eligibilities: What You Can Claim When Applying
When you apply for a federal position through USAJOBS or USA Staffing, you may be eligible for selection preference or priority consideration based on your background or status. These eligibilities can improve your chances of being considered or referred for a position.
Depending on your situation, you may be able to claim one or more of the following eligibilities:
- NAF Priority Consideration 1 Business Based Action (BBA)
- NAF Priority Consideration 2 Former NAF Employee (FNE)/Current NAF (CNE)/Current APF Employee (CAE)
- NAF Priority Consideration 3 Outside Applicant Veteran (OAV) (Includes spouses and parents)
Tip: Be sure to review each eligibility question carefully and provide the required documentation. Claiming an eligibility without proper support may affect your application status. Looking for more details? Refer to the
Who Gets Initial Consideration (Selection Preferences) and the
What Other Considerations are Available sections of our Applicant Information Kit.
Required Documents
About Your Resume
- Federal agencies are required to limit resumes to two pages or less and it must support the general or specialized experience described in this announcement. Resumes must adhere to the two-page limit and must be legible so they can be reviewed for eligibility, minimum qualifications, and other position requirements listed in this job opportunity announcement. For additional information on the two-page resume limit, refer to:
- Your resume must be 5 megabytes (MB) or less. We recommend saving and uploading your resume as a PDF to preserve formatting and page count (https://help.usajobs.gov/faq/application/documents/resume/page-limit).
- Please do not include photographs, personal images or other inappropriate content in your application materials.
Expedite Your Hiring
- To better expedite the hiring process, we recommend including contact information (name, email, phone number) for professional references in your resume.
Required Documents
- Required documents may vary based on the requirements for the position. The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:
Other Accepted Documents
- Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include:
- Cover Letter
- DD-214/ Statement of Service
- Diploma/ GED
- License
- DA 3434
- Other (2)
- Other (3)
- Other (4)
- Other (5)
- PCS Orders
- Performance Appraisal
- Professional Certification
- Resume
- Separation Notice (RIF)
- SF-50/ Notification of Personnel Action
- Transcript
How to Apply
You may submit your application package using one of the two methods identified below:
1. Electronically (preferred) at https://www.usajobs.gov/ and search for Announcement number NENAFSG2613065086. The complete application package must be submitted by 11:59 PM Eastern Time on 09/25/2026 to receive consideration.
- Click Apply to access the online application.
- You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
- Follow the prompts to select your resume and/or other supporting documents to include in your application.
- Reminder: Federal agencies are required to limit resumes to two (2) pages or less. Please review the Required Documents section of this announcement for more details.
- You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
- After acknowledging you have reviewed your application package, complete the IncludePersonal Information section as you deem appropriate and click to continue with the application process.
- You will be taken to the online application which you must complete to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJOBS account and designate the document type when submitting your application.
- It is the applicant's responsibility to verify that the application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.
- Click this link to preview the application:https://apply.usastaffing.gov/ViewQuestionnaire/13065086.
- Additional information on how to complete the online application process and submit your online application may be found at https://appsupport.usastaffing.gov/hc/en-us.
- To verify of check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status, and the date it was last updated. For information on what each application status means, visit https://help.usajobs.gov/how-to/application/status.
2.
Manually: Please refer to the "Additional Information" section of this announcement for instructions on how to request a paper application.
Next steps
Our Next Steps to Review Your Application and Keep You Informed
1. Application Review
- Once you submit your application, the system will automatically review your answers to the application questionnaire to determine if you meet the basic qualifications for the job.
- If you meet the qualifications, your application will move to the next step, where our HR representatives will carefully review your experience, skills, education (if applicable), and how well you match the job requirements.
2.
Keeping You Informed
- If you provided an email address, you'll receive a confirmation email letting you know we've received your application.
- As your application moves through the hiring process, we'll send you updates and notifications via email.
- Processing times may vary, but we'll do our best to keep you informed every step of the way.
Your Next Steps to Stay on Top of Your Application
1.
Check Your Contact Information
- If your contact information changes after the job announcement closes, let us know as soon as possible.
2.
Ensure You Receive Updates
- Double-check that your email address is accurate and that your inbox can receive messages from us,
- Make sure your mailbox isn't full and check your spam or junk folder to avoid missing important updates about your application.
3.
Sign Up for Text Alerts
- Want to stay ahead in the hiring process? In your USAJOBS profile, you can sign up to receive text alerts about jobs you applied to or tasks you need to complete.
We're excited about your interest in this position and look forward to reviewing your application!