SPVY Club Operations Assistant Job in Virginia Beach, VA

Vacancy No. 25-12771376 Department Commander, Navy Installations
Salary $20.00 to $23.50 Grade 3 to 3
Perm/Temp Permanent FT/PT Full-time
Open Date 8/1/2025 Close Date 8/8/2025
Job Link Apply Online Who may apply Public
Locations:
Virginia Beach, VA


Summary

This position is located with the Commander Mid-Atlantic Region, Fleet and Family Readiness Program, Joint Expeditionary Base Little Creek, Virginia Beach, VA. The purpose of this position is to supervise the functions and duties of assigned staff and assist in the effective scheduling, coordination and communication of food and beverage operations during their assigned shift.

This job is open to

Clarification from the agency

Please see the "Who May Apply" section under the Qualifications section.

Duties

In the absence of management, serves as duty manager to ensure the facility is functioning in a smooth safe and efficient manner. Responsible for issuing, receiving and controlling cash receipts and change funds under custody. Verifies cash count of cash receipts and change funds turned in by individual cashiers. Determines and reports any cash overages/shortages.

Upon arrival, checks the trouble log and informs facility manager of all problem areas. Notifies the Public Works Department (CPWD) or servicing maintenance department of any emergencies that may occur. Reviews work schedule, taking note of on-call personnel for emergency needs. Ensures the facility is open and/closed at the posted time and in a state of cleanliness both inside and out. Reviews the schedule of events and ensures the facility is prepared prior to the scheduled start time coordinating with the catering department.

Assists with the administrative, maintenance and inventory functions of the facility. May coordinate the delivery of food and beverages from one facility to another. Maintains and performs check out/in of all supplies and equipment. Responsible for ordering, storage and inventory control of all cleaning supplies. Maintains Electrical and Hazmat logs and MSDS documents.

As applicable, responsible for issuing, receiving and controlling cash receipts and change funds under custody. Upon end of shift or closing, rings out cash register. Assures the Daily Activity Report (DAR) is completed and certifies cash count of receipts and change funds turned in by individual cashiers. Determines cash shortages or overages by comparing total of cash receipts against cash register readings. Completes the deposit form in accordance with local procedures. Ensures all keys are turned into the lock box and/or cashiers bag.

Circulates among the patrons to maintain order. Maintains monthly calendar of current local entertainment events, answers questions concerning community and promotional events within the department. Warns patrons of disorderly behavior or unsafe techniques or practices being utilized. Attempts to resolve customer service problems in a tactful, diplomatic manner. May be required to tactfully remove disruptive patrons from the facility.

Upon closure of the facility, completes fire and safety checks, secures all doors, windows, storerooms, etc. Prepares and submits daily report of night operations, to include both minor and serious incidents. This includes equipment breakdown or repairs, leaks, personnel/staffing problems related to work situations and any other information that may affect the operation of the facility and/or management decisions.

Performs other related duties as assigned.

Requirements

Conditions of Employment

  • Must pass all applicable records and background check.
  • Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
  • Starting May 7, 2025, non-affiliated individuals requesting access will need a REAL ID-compliant driver's license or another acceptable form of identification to access CNRMA Installations. (review required documents section for more information.)

Qualifications

Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.

A qualified candidate must possess the following:
  • Knowledge of club operations with a minimum of two years related work experience in a food and beverage environment with six months documented supervisory or leader experience.
  • Must possess basic Math skills to perform cash and inventory accountability accurate.
  • Must be a mature individual, who can exercise control over a large group of people to ensure good order and discipline as necessary.
  • Must possess fluent command of the English language and be able to communicate clearly and effectively both verbally and in writing.
  • Must be skilled in customer service techniques, tact and good judgment.
  • This position may be designated ALPHA personnel for inclement weather or in the interest of national security and may be required to report for work when other employees are excused to cover mission needs.
  • As a condition of employment, the employee must be able to obtain a Health card prior to first day of work. Afterwards, must be able to successfully pass a Food Handlers Sanitation course, thereafter to be updated and maintained annually. Additionally, if alcohol is served in the assigned facility, the employee must successfully complete the annual CARE course.
  • Must possess a valid state driver license, as travel to and from facilities may be required in the performance of duties.
  • This position is subject to an irregular tour of duty, which includes evenings, weekends and holidays.
  • May be reassigned on an "as needed" basis to other food and beverage facilities to cover staff shortages.

Education

This position does not have a positive education requirement

Additional information

Salary is dependent on experience and/or education.

Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.

Some positions have special requirements. Selection may be tentative pending the completion of these requirements. Applicants may be required to submit proof of education, participate in medical screening, drug testing, etc. All selections are contingent upon satisfactory employment reference checks. Employment is subject to successful National Agency Background Check. Occupants of this position must maintain the privacy of official work information and data and demonstrate the highest level of ethical conduct.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.

Required Documents

The following documents are required at the time of application:

  • Resume
  • Proof of education/training/licensure: provide a copy of your awarded/conferred college transcript(s) and licensure as applicable
  • If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation
  • If claiming Military Spouse Preference: provide a copy of the sponsor's Permanent Change of Station (PCS) orders and a marriage certificate at the time of application
  • If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.)
  • If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50

NOTE: Failure to provide the required documents may impact eligibility, qualifications determination.

Starting May 7, 2025, non-affiliated individuals requesting access will need a REAL ID-compliant driver's license or another acceptable form of identification to access CNRMA Installations. This applies to everyone, including the following: but not all inclusive:

  • Vendors
  • Dependents aged 18 and older
  • Service Providers
  • Veterans with service-connected disabilities
  • Contractors
  • Visitors (includes visitors in same vehicle with CAC holder)
  • Transportation services (taxi, limo, ride share)
  • Agent, Assist, Aid, Care Giver Letters
  • Au Pairs, Child Care Providers
What are acceptable alternative forms of identification for base access? If you don't have a REAL ID-compliant driver's license, you can use one of the following:
  • U.S. passport or passport card
  • Military ID card (Common Access Card or CAC, DoD retired ID card)
  • Permanent resident card (Green Card)
  • Transportation Worker Identification Credential (TWIC)
  • Enhanced Driver's License (EDL)
  • Other forms of identification accepted by the Department of Homeland Security

How can I obtain a REAL ID-compliant license? To obtain a REAL ID-compliant license, you'll need to visit your state's driver's license agency with the following documents:
  • Proof of identity (e.g., birth certificate, passport)
  • Proof of Social Security number (e.g., Social Security card)
  • Two proofs of residency (e.g., utility bills, bank statements)

Please follow the link below for more information in regards to READ ID for base access:
https://cnrma.cnic.navy.mil/Operations-and-Management/Base-Access/REAL-ID-Act/

How to Apply

To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.

The complete application package must be submitted by 11:59 PM (EST) on 08/08/2025 to receive consideration.

To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.

To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12771376

It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.

Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant

To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status

DON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to MILL_HQ_NAF_HR.FCT@navy.mil to ensure proper consideration is given.

Agency contact information

CNRMA NAF HRO
Address
JEB Little Creek-Fort Story - Navy NAF HRO
1682 Piersey Street Bldg KN
Norfolk, VA 23511
US

Next steps

Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.

If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.

Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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