Duties
Manages the operations of an IT Branch/Division primarily responsible for network infrastructure, systems administration, and telecommunications services. Serves as a chief advisor to the information management Director and respective staff regarding IT operations. Supervises and exercises management of an IT Branch/Division composed of highly skilled network, system, and telecommunications personnel. Coordinates IT activities, establishes policies and procedures to effectively accomplish organizational goals and missions. Develops branch vision and provides leadership and guidance on an extensive range of technological issues.
Exercises supervisory personnel management responsibilities. Advises and provides counsel to employees regarding policies, procedures, and directives of management. Selects or recommends selection of candidates for vacancies, promotions, details, and reassignments in consideration of skills and qualifications, mission requirements, and EEO and diversity objectives. Develops, modifies, and/or interprets performance standards. Explains performance expectations to employees and provides regular feedback on strengths and weaknesses. Holds employees responsible for satisfactory completion of work assignments. Appraises subordinate workers performance ensuring consistency and equity in rating techniques. Recommends awards when appropriate. Hears and resolves employee complaints and refers serious unresolved complaints to higher level management. Initiates action to correct performance or conduct problems. Effects minor disciplinary measures such as warnings and reprimands and recommends action in more serious disciplinary matters. Prepares documentation to support actions taken. Identifies employee developmental needs and provides or arranges for training (formal and on-the-job) to maintain and improve job performance. Encourages self-development. Approves master leave schedule assuring adequate coverage for peak workloads and traditional holiday vacation time. Discharges security responsibilities by ensuring education and compliance with security directives for employees with access to classified or sensitive material. Recognizes and takes action to correct situations posing a threat to the health or safety of subordinates. Applies EEO principles and requirements to all personnel management actions and decisions, and ensures all personnel are treated in a manner free of discrimination. Periodically reviews position descriptions to ensure accuracy, and the most effective utilization of personnel resources. Explains classification determinations to subordinate employees.
Directly oversees and advises on the execution of network, systems, telecommunications, and other IT infrastructure projects. Outlines project priorities, defines milestones, and adjusts project schedules to achieve short and long-range organizational goals. Coordinates with project stakeholders and representatives, identifies challenges, and formulates solution strategies. Develops methodologies to mitigate obstacles and improve project efficiencies to achieve success. Forecasts and researches IT initiatives for implementation of future technologies.
Communicates effectively with technical staff as well as non-technical personnel to interpret technological requirements of the organization. Seeks cost effective and fiscally responsible solutions. Maintains situational awareness of evolving organizational needs and future operational requirements, identifies shortfalls, and proficiently adjusts operational budget accordingly. Manages budget in compliance with Fiscal Law and governing regulations. Provides briefings, attends meetings, analyzes financial data, and delivers metrics as required.
Performs other duties as assigned.
Requirements
Conditions of employment
- Must obtain and maintain a Top Secret/Sensitive Compartmented Information clearance level. State or territory may designate a different level through use of the OPM Position Designation Tool.
- Incumbent must complete appropriate training and obtain required certifications IAW DoDI 8140, DOD 8570.01M or applicable governing document(s) for Cyber workforce as an IA Technician Level within 6 months of employment.
- Participation in direct deposit is mandatory.
- May be required to successfully complete a trial period.
- Must complete Fiscal Law training and maintain financial training requirements.
- Position designated as Essential Personnel and may be subject to duty in response to a state emergency or disaster declaration.
Qualifications
GENERAL EXPERIENCE REQUIREMENT:
Must have experience, education or training that has provided a basic knowledge of data processing functions and general management principles that enabled the understanding of the stages required to automate a work process; experience in work such as computer operator or assistant, computer sales representative, program analyst, or other positions that required the use or adaptation of computer programs and systems.
AND
Must have IT-related experience demonstrating each of the four competencies listed below:
- Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
- Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
- Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
- Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
***(MUST address your experiences in detail on resume as they relate to these general experiences to be considered for this position)***
SPECIALIZED EXPERIENCE REQUIREMENT:
Must have 1-year specialized experience equivalent to at least the next lower grade (GS-12). Must have Experience in managing the function of the work to be performed. Experience which includes leading, directing and assigning work of personnel.
***(MUST address your experiences in detail on resume as they relate to these specialized experiences to be considered for this position)***
SELECTIVE PLACEMENT FACTOR:
Must be currently serving in a position within the 2210 occupational series with the MT ARNG.
Education
This job does not have an education qualification requirement.
Additional information
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration.
Required Documents
To apply for this position, you must submit a complete Application Package which includes:
1. Your resume showing:
- Contact Information-your name and the best way to contact you.
- Relevant work experience-include the employer's name, job title, start and end dates (at least month/year - month/year), the number of hours worked per week and describe how you meet the required qualifications of the job. Federal jobs should include series and grade.
- Education, certifications or licensures.
For additional information on what to include in your resume,
click here.