I have one year of information technology related experience in the federal service or private or public sector demonstrating the following four competencies, as defined:
1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. IT-related experience demonstrating this competency include: The supervisor will oversee government technical specialists, engineers and scientists supporting various projects in the Division. Duties are both technical and administrative. With guidance from the Deputy for Operations, the supervisor will perform and document necessary research, resulting in recommendations for employee growth and management.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. IT-related experience demonstrating this competency include: Under the guidance of the division leadership, conduct Information Technology (IT) management activities to include developing and maintaining strategic plans; assessing policy needs and developing policies to govern IT activities; providing policy guidance to IT management, staff and customers; defining current and future business environments; establishing metrics to measure and evaluate systems performance and total cost of ownership; ensuring the rigorous application of information security/information assurance policies, principles and practices in the delivery of planning and management services.
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. IT-related experience demonstrating this competency include: Maintain consistent and frequent dialogue with each employee in the branch, not only facilitating monitoring of individual performance and tasking, but also identifying and assigning training, providing coaching, and acting as an advocate. Shall be an effective communicator and demonstrate a High-Performance Leadership philosophy.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. IT-related experience demonstrating this competency include: Interface with customers and sponsors to expedite the transition of technology to the user. Oversee science and technology research throughout the acquisition cycle for the Department of Defense. Provide guidance and conduct performance evaluations. Under the guidance of the Deputy for Operations, make recommendations for the staffing, training, and development of personnel to support Tactical Data Link Command and Control (C2) Modernization Branch Code 53528.
In addition to my experience demonstrating the four competencies above, I have one year of specialized experience equivalent to the next lower grade level GS-11 or pay band NM-03 in the federal service or equivalent experience in the private or public sector Providing technical and project management oversight; knowledge of Systems Engineering, C2 systems and major platforms/weapon systems that employ Tactical Data Links and applying engineering concepts to complex systems of systems architectures.
Additional qualification information can be found from the following Office of Personnel Management website:
https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.