I have one year of information technology related experience in the federal service or private or public sector demonstrating the following four competencies, as defined:
1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. IT-related experience demonstrating this competency include: Understands the financial processes and monitors project and overhead expenditures. Oversees procurement and contracting to achieve desired results. Builds and manages a workforce based on organizational goals, budget considerations and staffing needs. Selectee coordinates with and adheres to guidance promulgated by the associated local NIWC Pacific competency lead.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. IT-related experience demonstrating this competency include: Serves as the subject matter expert in assigned technical area of expertise. Interfaces with other DoD agencies or military commands as appropriate.
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. IT-related experience demonstrating this competency include: Makes well-informed, effective, and timely decisions. Identifies and analyzes problems. Weights relevance and accuracy of information. Generates alternative solutions and provides recommendations. Makes clear and convincing oral presentations. Writes in a clear, concise, organized and convincing manner for the intended audience.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. IT-related experience demonstrating this competency include: makes decisions to resolve problems, develops administrative proposals or requirements and works closely with other supervisors and managers outside the unit to further advance the activity and agency programs. In addition to my experience demonstrating the four competencies above, I have one year of specialized experience equivalent to the next lower grade level (GS-13) or pay band NM-04 in the federal service or equivalent experience in the private or public sector
Developing, implementing, and applying technical and project management oversight for systems engineering design and enterprise architecture; and analyzing and providing solutions to improve performance and efficiency of systems; and providing supervision and/or leadership to cross-functional technical teams.
Additional qualification information can be found from the following Office of Personnel Management website:
https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.