SUPERVISORY OPERATIONS ASSISTANT Job in Hurlburt Field, FL

Vacancy No. 25-8JFSWB902809 Department Air Force Special Operations Command
Salary $18.32 to $18.32 Grade 3 to 3
Perm/Temp Permanent FT/PT Part-time
Open Date 6/26/2025 Close Date 7/3/2025
Job Link Apply Online Who may apply Public
Locations:
Hurlburt Field, FL


Summary


About the position: This position will be assigned to Hurlburt Lanes Bowling Center and is a Regular Part Time position with guaranteed hours. You are also eligible for NAF benefits such as:

- Health/Dental/Vision Insurance
- Life Insurance
- 401k with Employer Matching Contribution
- AFNAF Retirement Plan with Employer Contribution
- Paid Time Off and Paid Sick Leave
- Paid Federal Holidays
- Tuition Assistance
- 12 weeks Paid Parental Leave

This job is open to

Clarification from the agency

Please see the "Who May Apply" section under the Qualifications section.

Duties

Responsible for assisting Bowling Center Manager with day-to-day operations of the bowling center and facilities. Prepares various daily, weekly, monthly, and semi-monthly reports requiring statistical data. Provides input for budgets as requested by manager and assists in conducting inventories. Compiles necessary data on established forms and submits them to the manager for review and final approval. Performs a variety of office duties such as setting up and maintaining office files, answering telephones and assisting in compiling statistical data into reports as requested. Serves as Timekeeper for all employees and maintains timesheets and schedules in SETS. Verifies payroll, deposits, and daily paperwork in manager's absence. Reviews all subsidiary accounts; verifies all revenue/expense accounts and budgets compared to operating statements. Reconciles subsidiary accounts monthly with NAF Accounting Office (NAF AO). Maintains all necessary files for proper management of P-Card and BPA purchases. Responsible for issue, receipt and control of cash register boxes and change funds. Complies with directives on cash handling procedures and bowling center management policies pertinent to daily and annual fees, rental fees, and storage fees. Accomplishes daily activity reports. Reviews the schedule of functions that are to take place during the assigned shift and ensures they are carried out as planned by management. Provides routine information to customers regarding bowling center rules and equipment. Assures patron satisfaction by resolving complaints and other customer problems. Provides training to employees on cash handling procedures and other activity responsibilities. Assists in organizing sponsored tournaments to include scheduling, preparing documentation and selling retail merchandise. Ensures that only authorized personnel use the facility and that the rules of bowling, Air Force Instructions, and established procedures are followed. Makes recommendations to manager for staffing needs; may interview candidates and make recommendation to manager for selection/non-selection. Prepares schedules, assigns work, approves/disapproves leave requests, maintains discipline and makes recommendations to manager when disciplinary action is needed; makes recommendations to manager on annual & mid-term performance evaluations; recommends award and/or pay increases. Plans and organizes in-service training programs to include, but not limited to safety, resource protection, and POS procedures. In the absence of the manager, ensures that established procedures and policies are carried out, and acts as manager monitoring bowling center operations. Performs other related duties as assigned.

Requirements

Conditions of Employment

  • This position requires the incumbent to complete a background investigation with favorable results.
  • This position requires shift work to provide coverage on days, evenings, weekends, holidays, or special situations.
  • Must be able to read, write and speak English.

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 07/03/2025

Business Based Action, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.

Qualifying Experience:
Must have responsible experience in clerical, office or retail work of any kind which demonstrated the ability to perform satisfactorily at the grade level of this position. Must also have experience which provided knowledge of cash handling procedures and sales operations such as receipt, disbursement, examination, deposit and use of cash accountability control methods. Preferred specialized experience in a bowling facility which provided knowledge of bowling programs, procedures, and rules and which provided an in-depth knowledge of the operations and functions of a bowling facility. Must have proficiency in typing and computer use including MS Word, Excel, and Internet. Must have experience which demonstrated the ability to provide work direction to employees and knowledge of fire, safety and health regulations. Must possess skill in dealing with the public. Must be able to read, write and speak English. Must be able to workdays, nights, weekends and holidays. Must be able to satisfactorily complete a T1 (Tier 1) background investigation.

Conditions of Employment:
Must be able to satisfactorily complete a pre-employment physical.
Must be able to satisfactorily complete a Tier 1 (T1) background check.
Must be able to workdays, nights, weekends and holidays.

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Additional information

  • Individual must fully meet qualification/eligibility/background requirements for this position.
  • U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal Affiliation or a signed memorandum indicating the installation's decision on the 3-year residency requirement.
  • Male applicants born after December 31, 1959 must be registered for Selective Service.
  • Direct deposit is required.
  • Satisfactorily complete an employment verification (E-Verify) check.
  • A probationary period may be required.
  • Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD).
  • Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest.
  • Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement.
  • Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible.
  • This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force.
  • This position is not included in a bargaining unit.
  • This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force.

Benefits

- Health/Dental/Vision Insurance
- Life Insurance
- 401k with Employer Matching Contribution
- AFNAF Retirement Plan with Employer Contribution
- Paid Time Off and Paid Sick Leave
- Paid Federal Holidays
- Tuition Assistance

Review our benefits

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your resume and supporting document will be evaluated against the qualifications of the position.

Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.

To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume.

Required Documents

Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,). The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:

  • Resume


Your resume may be submitted in any format and must support identified the general or specialized experience described in this announcement. If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.

Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include:

  • Cover Letter
  • DD-214/ Statement of Service
  • Diploma/ GED
  • Disability Letter (VA)
  • License
  • Other (1)
  • Other (2)
  • PCS Orders
  • Professional Certification
  • Proof of Marriage Status
  • Resume
  • Separation Notice (RIF)
  • SF-50/ Notification of Personnel Action
  • Transcript


As described above, your complete application includes your resume, your responses to the online questionnaire, and supporting documents which prove your claimed eligibility. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.

NOTE: Documents submitted as part of the application package to include supplemental documents may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.

How to Apply

To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.

The complete application package must be submitted by 11:59 PM (EST) on 07/03/2025 to receive consideration.

To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application.

Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.

After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.

You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account and designate the document type when submitting your application. Failure to complete this portion will result in an incomplete application package and you will not be further considered for this vacancy.

It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.

Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant

To verify or check the status of your application, log into your USAJobs account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status

Agency contact information

Hurlburt Field NAF HR Office
Address
Hurlburt Field Community Services Flight
1 SOFSS/FSCN
145 Letourneau Avenue, Suite 145
Hurlburt Field, FL 32544-5000
US

Next steps

If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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