SUPERVISORY PUBLIC AFFAIRS SPECIALIST (Title 5) Job in Camp J T Robinson, AR

Vacancy No. AR-25-109-12669097 Department Army National Guard Units
Salary $73,939.00 to $96,116.00 Grade 11 to 11
Perm/Temp Permanent FT/PT Full-time
Open Date 2/4/2025 Close Date 2/19/2025
Job Link Apply Online Who may apply Public
Locations:
Camp J T Robinson, AR


Summary

THIS IS A NATIONAL GUARD TITLE 5 EXCEPTED SERVICE POSITION

This National Guard position is for a SUPERVISORY PUBLIC AFFAIRS SPECIALIST (Title 5), Position Description Number T5631000 and is part of the AR ARNG RECRUITING RETENTION CMD HQ, National Guard.

Duties

  1. Advertising - Plans, develops and manages advertising programs for Army National Guard recruiting within the Recruiting & Retention Battalion (RRBN)'s area. Conducts media and market analyses to determine which media are best suited to reach primary and secondary target markets. Prepares annual and quarterly advertising plans using the most affective and cost-efficient media vehicles available based upon local needs, regulatory requirements and budget considerations. Schedules and selects specific advertisements to effectively reach prospects, as well as to create awareness and support among the general population for the National Guard's recruiting mission. Establishes and maintains favorable working relationships with local media vendors. Develops and writes information materials designed to reach audiences through various media such as wire service, radio, television, and newspaper. Formulates long-range plans, and develops policies to enhance public understanding, support, and acceptance of Army Arkansas National Guard (AR ARNG) Retention and Recruiting programs. Plans and coordinates execution of funds through national level agencies and programs including State Media Services Program (SMSP), Strength Readiness Support Center (SRSC), Non Commercial Sustaining Announcements (NCSA), and contracted marketing agencies. Develops and implements the annual marketing plan for the state, tracks execution and adjusts plan to accommodate current market trends. Develops the annual Strength Maintenance Planning Calendar to synchronize marketing and advertising strategies with recruiting operations. Formulates the RRBN's advertising budget, programming expenditures based upon market analysis and media placement schedules. Projects budget requirements to support future recruiting objectives. Compiles and analyzes market data to measure effectiveness of marketing efforts and campaigns, formulates and recommends policies, programs and procedures and reports findings to RRBN Commander.
  2. Plans and coordinates execution of funds through national level agencies and programs including State Media Services Program (SMSP), Strength Readiness Support Center (SRSC), Non Commercial Sustaining Announcements (NCSA), and contracted marketing agencies. Develops and implements the annual marketing plan for the state, tracks execution and adjusts plan to accommodate current market trends. Develops the annual Strength Maintenance Planning Calendar to synchronize marketing and advertising strategies with recruiting operations. Formulates the RRBN's advertising budget, programming expenditures based upon market analysis and media placement schedules. Projects budget requirements to support future recruiting objectives. Compiles and analyzes market data to measure effectiveness of marketing efforts and campaigns, formulates and recommends policies, programs and procedures and reports findings to RRBN Commander.
  3. Promotion - Plans and supervises sales promotion activities within the state. Coordinates with RRBN operations and local AR ARNG units for use of armories, readiness centers, and other facilities to support promotional programs. Coordinates with State Broadcasting Association and arranges placement of approved AR ARNG public service announcements with local media outlets. Plans and coordinates the purchase and distribution of Personal Presentation Items (PPI) and printed materials in support of state and national advertising campaigns. Ensures appropriate guidance and program support is provided to recruiting stations by subordinate personnel. Performs annual inspections of recruiting companies and stations to evaluate brand accuracy and operability of marketing materials and displays such as window wraps, posters, and retractable signs. Monitors the maintenance, distribution, use and scheduling of community relations assets in support of events statewide.
DUTIES CONTINUED UNDER EDUCATION

Requirements

Conditions of Employment

Federal employment suitability as determined by a background investigation.
May be required to successfully complete a probationary period.
Participation in direct deposit is mandatory.
Information Assurance Certification is a condition of employment. Per DoD 8570.01-M, the incumbent must achieve the appropriate IA certification within six months of assignment of these duties.
Must be able to obtain/maintain appropriate security clearance

Qualifications

GENERAL EXPERIENCE:
Experience, education or training in administrative, professional, investigative and/or technical work. Experience evaluating information and/or using analytical skills to disseminate effective communication. Experience in compiling reports, letters, memoranda, etc., and required person-to-person contacts to convey information. Experience using computers and automation systems.

SPECIALIZED EXPERIENCE:
Experience, education, or training involving a thorough knowledge of writing and communication principles, methods and techniques that relate to public affairs of the military. Experience developing new information materials including news releases, fact sheets, brochures, booklets, broadcast spots, etc., that increase communication with the agency's audiences. Experience making on-the-spot presentations to audiences with opposing points of view or erroneous understanding of agency positions. Experience responding timely and appropriately to requests for information concerning agency programs and services.

Education

DUTIES CONTINUED:

  1. Public Affairs - Plans and supervises all aspects of command information, public information and community relations within the RRBN. Oversees publication of the RRBN newsletters and other informational documents. Targets and services statewide media markets with print, photographic and electronic materials in support of recruiting operations, drives and special events. Creates releases and collaborates with state Public Affairs personnel to arrange for local news coverage of recruiting activities. Coordinates with higher headquarters for the release of information to regional or national media. As RRBN spokesperson, establishes and maintains professional working relationships with local news media representatives, civic and business leaders and other centers of influence within the RRBN area. Prepares and/or reviews speeches, briefings and other material prepared for the RRBN Commander. Monitors the Civilian Aide to the Secretary of the Army activities as applicable to Total Force Initiatives. Ensures photographic coverage of special events. Develops and oversees Social Media engagement strategies implemented at various levels from battalion to recruiter. Ensures appropriate use of National Guard resources by recruiting activities.
  2. Supervises and directs the work activities of personnel assigned to the Marketing Department including dual status technicians, contractors and active duty personnel. Coordinates, supervises, and evaluates media servicing activities. Provides advice and guidance to subordinates on the application of new or changed policy and/or procedures. Implements programs and procedures for the professional development and training of assigned personnel. Interviews and selects for vacancies within the office. Develops, trains, and leads the RRBN Marketing Advisory Committee (MAC) to provide clarity and direction on specific marketing activities and products.
  3. Performs other duties as assigned.
EDUCATION:

While a degree is not explicitly required, applicants with the following educational backgrounds will be highly competitive:
  • Bachelor's degree in Marketing, Communications, Public Relations, Business Administration (with Marketing focus), Journalism, or a related field.
  • Degrees in Digital Marketing, Advertising, or Media Studies may also be considered.
  • Equivalent experience in lieu of a degree may be considered if the applicant demonstrates significant expertise in marketing, advertising, and public affairs.
Preferred Qualifications:
  • Master's degree in a relevant field (Marketing, PR, Business Administration, Strategic Communications).
  • Certifications in Digital Marketing, Media Relations, or Social Media Strategy.

Additional information

Veteran Preference may apply if the first area of consideration are not met.

Veterans Information: Veterans' information must be validated by formal submissions including all necessary supporting documentation. You must provide acceptable documents for eligibility. Acceptable documentation may be:

1. A copy of your DD-214, "Certificate of Release or Discharge from Active Duty," which shows dates of service and discharge under honorable conditions.
2. A "certification" that is a written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certification is signed.
3. You may obtain a letter from the Department of Veterans Affairs reflecting your level of disability for preference eligibility by visiting a VA Regional Office, contacting a VA call center or online. If claiming over 30% disability a SF-15 is required to be submitted with your letter.

NOTE: Prior to appointment, an agency will require the service member to provide a copy of the DD-214.

If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (https://www.sss.gov/RegVer/wfRegistration.aspx).

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration.

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities, general and specialized experience):

  • Skill in applying effective written and oral communication techniques in order to direct the advertising and public affairs functions of a recruiting Bn.
  • Knowledge of analytical techniques. Skill in collecting and analyzing opinions of various publics and in developing recommendations for targeting marketing activities to support or alter those opinions.
  • Skill in conducting market analyses to determine the needs of particular market segments. Ability to analyze effectiveness of various advertising media.
  • Knowledge of newsletter publishing and command information techniques.
  • Skill in producing innovative written materials to stimulate interest among potential enlistees and create awareness and support among centers of influence and the general public.-- Skill in the use of various social media platforms to amplify messaging.
  • Skill in the use of computers and knowledge of desktop publishing techniques.

Required Documents

To apply for this position, you must submit a complete Application Package which includes:

1. Your resume showing work schedule, hours worked per week, dates (including Month and Year, e.g., 02/2017, Feb 2017, etc.) of employment and duties performed.

2. The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to make sure you have included other documents required for your application.

a. A copy of your transcript (if using education to qualify)
b. SF-50's (current/former Federal employees)
c. DD-214
d. Other Veterans Document
e. SF-15 (VA Disability Form)
f. SF-50 (Mandatory for Internal Announcements)


RESUME REMINDER-
Your resume must include the following information for each job listed: Job title Duties (be as detailed as possible) Month & year start/end dates (e.g. June 2007 to April 2008) Full-time or part-time status (include hours worked per week) Series and Grade, if applicable, for all Federal positions you have held. Be sure that your resume clearly supports your responses to all of the questions in the assessment by addressing your work experience in detail. Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications.

DO NOT COPY THE SPECIALIZED EXPERIENCE QUALIFICATIONS WORD FOR WORD AND PLACE INTO YOUR RESUME; YOU MUST DESCRIBE YOUR PERSONAL EXPERIENCE AS IT PERTAINS TO EACH STATEMENT.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.

A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration.

To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.

Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.

After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.

You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.

To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

Agency contact information

AR HRO Customer Service
Address
AR ARNG RECRUITING RETENTION CMD HQ
Bldg 7300-Camp Robinson
North Little Rock, AR 72199-9600
US

Next steps

Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.