Clarification from the agency

Area I: All current On-board Permanent and Indefinite Dual Status 32 and Title 5 within the VTNG. Area II: All Members of the Vermont Air National Guard.

The purpose of this position is to supervise, establish and direct a planned, systematic approach of a quality assurance program designed to provide the maintenance managers confidence that aircraft, aircraft systems, products or supporting processes conform to technical, safety, work load and customer requirements. The position serves as the Supervisor of the Quality Assurance Division. In that capacity, the supervisor plans, implements, and executes a quality assurance program that includes independent surveillance and evaluations of all assigned aircraft, aircraft components, and maintenance personnel. Plans, directs, organizes, and exercises control over Quality Assurance Specialists (non-supervisory employees) assigned utilizing a comprehensive knowledge of aircraft to include electronic equipment and systems, manual and automatic flight controls, airframe, landing gear, pneudraulics, and jet engine propulsion, armament, munitions, and associated systems. Applies a comprehensive knowledge of employee relations, management techniques, peer mediation, root cause analysis, trending, and statistical methods.

1)Plans, organizes, and oversees the activities of the Quality Assurance Division. Develops goals and objectives that integrate organization and Quality objectives. Establishes, revises, or reviews policies, procedures, mission objectives, and organization design for the staff, as necessary to eliminate work problems or barriers to mission accomplishment, promote team building, and implement quality improvements in response to concerns with regulatory compliance. Plans work for accomplishment by subordinates, sets and adjust short-term priorities if necessary. Evaluates requirements for additional resources. Balances organization needs with overall mission requirements and resource interests. Identifies need for change in organization priorities and advises the Maintenance Group Commander on required actions to implement such changes. Provides training and experience to the workforce with regard to sound maintenance practices of the aircraft and associated equipment, and knowledge and capability in the military mission, and aircraft. The aircraft are part of the military mission, daily flying training, and support of the assigned Air Force Total Force operations. Manages the maintenance and inspection effort involved in keeping aircraft in an airworthy - combat readiness state, to include capability to carry out daily flying missions and ensure all maintenance operations are executed safely and in accordance with published guidance.

2)Plans work to be accomplished by subordinates. Makes decisions on work problems presented by subordinate personnel. Establishes and develops performance standards. Evaluates subordinate personnel. Establish employee work schedules, deadlines, and production/inspection priorities based on aircraft maintenance status, aircraft mission requirements and other demand needs. Determine how many jobs can be accomplished concurrently with the available manpower and resources. Develops methods and procedures, reviews the work of subordinates in progress and upon completion to ensure that they have met the defined quality and quantity standards. Resolve technical problems of subordinate personnel. Selects candidates for the Quality Assurance Specialist and Technical Order Distribution Office {TODO) positions, taking into consideration skills and qualifications, mission requirements, Equal Employment Opportunity (EEO) objectives. Provides for employee development and training to ensure all assigned personnel are fully capable of executing a flawless inspection plan and perform their wartime tasking. Explains performance expectations to subordinates and provides regular feedback on strengths and weaknesses. Recommends within ­grade increases, approves overtime and employee travel. Recommend awards for personnel and changes in position classification to higher level managers. Hears and resolves grievances and employee complaints. Reviews disciplinary cases and problems involving subordinate employees and determines required action. Approves leave for subordinates and ensures adequate coverage in peak workloads and traditional holiday vacation time. Demonstrate sensitivity to ideas of subordinates. Ensures actions taken directly; as well as those by subordinates promote an environment in which employees are empowered to participate in and contribute to effective mission accomplishment. Supports equal employment opportunity and labor management relations programs. Encourage self-development. Applies EEO principles and requirements to all personnel management actions and decisions, and ensures all personnel are treated in a manner free of discrimination. Discharge safety and security responsibilities by ensuring education and compliance with security directives for employees with access to classified or sensitive material.

**REFER TO PD FOR FULL LIST OF DUTIES/RESPONSIBILITIES**

Conditions of employment

• This is an excepted service position that requires membership in a compatible military assignment in the employing state's National Guard, required prior to the effective date of placement.
• Selectee will be required to wear the military uniform.
• Acceptance of an excepted service position constitutes concurrence with these requirements as a condition of employment.
• Males born after 31 December 1959 must be registered for Selective Service.
• Federal employment suitability as determined by a background investigation.
• May be required to successfully complete a probationary period.
• Participation in direct deposit is mandatory.
• Must be able to consistently use required PPE and safety equipment.

Qualifications

OPEN AREAS OF CONSIDERATION: AREA 1, 2
Area I: All current On-board Permanent and Indefinite Dual Status 32 and Title 5 (Competitive and Excepted) Technicians (Tenure: 1-Career, 2-Conditional, 3-Indefinite) - Only those Vermont National Guard members who are in permanent or indefinite technician status as a result of being competitively hired within that National Guard component applying for a position within the component which they are currently employed.
Area II: All Members of the Vermont Air National Guard.

Military Grade/Rank: SMSgt/E8 or CMSgt/E9

GENERAL EXPERIENCE Experience in fields such as quality control, quality inspection, contracting and purchasing, supply and storage, industrial or production planning, research and engineering, maintenance, and test and evaluation that provided (1) familiarity with quality assurance or related work, (2) pertinent product or process knowledge and skill, (3) ability to interpret and apply contract requirements and engineering specifications, and (4) skill in dealing with others in person-to-person work relationships. For positions for which individual occupational requirements do not specify otherwise, general experience is 3 years of progressively responsible experience that demonstrates the ability to:

1. Analyze problems to identify significant factors, gather pertinent data, and recognize solutions;
2. Plan and organize work; and
3. Communicate effectively orally and in writing.

SPECIALIZED EXPERIENCE: GS-12 - Experience that demonstrated a practical knowledge in monitoring, controlling, or maintaining the quality of products or services in quality assurance, procurement, inspection, production, or related areas.1-year specialized experience equivalent to at least the next lower grade. In addition to the OPM IORs, specialized experience includes experience, education, or training involving a thorough knowledge of product or range of products involved, the manufacturing methods and techniques, special processes, test, and performance requirements; and skill in developing plans and programs. Experience possessed by an expert in specialization able to give technical direction to otherwise competent workers. Experience determining operations when difficult and questionable phases of malfunctions are found. Experience which required significant and concrete work accomplishments (i.e., special projects, working groups, or detailing assignments) involving interpersonal contacts in a quality assurance or related field. Experience in dealing with management principles and supervisory responsibility for the function required by type of position to be filled and the organization involved. Experience in managing the function of the work to be performed. Experience which includes leading, directing and assigning work of personnel.

Your qualifications will be evaluated on the following knowledge, skills, abilities and other characteristics:

Ability to review production activities and capabilities in light of contract quality requirements.

Ability to review written quality or inspection procedures for adequacy, and evaluating the implementation and effectiveness of quality/inspection systems, including sampling plans.

Skill in analyzing quality data to detect unsatisfactory trends or weaknesses in the quality/inspection system.

Knowledge of verifying by test or inspection, using sampling inspection or intensive product inspection techniques, that products comply with requirements prior to acceptance.

Skill identifying inadequacies and requesting corrective action.

Skill in computing data, summarizing results, and preparing reports or charts depicting pertinent relationships using statistical methods.

Ability to investigate customer complaints and deficiency reports, and providing identification of causes to appropriate authorities.

Ability to read, interpret, and apply technical data such as blueprints, engineering drawings, product specifications, or technical manuals.

Knowledge of supply systems operations and procedures through periodic audits and surveillance inspections.

PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

OTHER CONDITIONS OF EMPLOYMENT & NOTES:
-This position is subject to the Lautenberg amendment to the gun control act of 1968 which makes it a felony for anyone who has been convicted of a misdemeanor crime of domestic violence to ship, transport, possess, or receive firearms or ammunition. Civilian personnel of the Department of the Defense are not exempt from this provision. This position is covered by the Domestic Violence Misdemeanor Amendment (30 Sep 96) of the Gun Control Act (Lautenberg Amendment) of 1968. An individual convicted of a qualifying crime of domestic violence may not perform the duties of this position.

-These duties and responsibilities of your job may significantly impact the environment. You are responsible to maintain awareness of your environmental responsibilities as dictated by legal and regulatory requirements, your organization, and its changing mission.

Please be advised:

1. Specialized experience will be used to determine qualifications for the announced position.
2. An applicant's RESUME must provide, in detail, how they meet the specialized experience listed.
3. It must be documented with "from (mm/yy)" and "to (mm/yy)" dates and description of the specialized experience.
4. If education or a degree is required as part of the "Specialized Experience", you must include transcripts.

Do not copy the specialized experience qualifications word for word and place into your resume; you must describe your personal experience as it pertains to each statement.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration.

Please be advised that the applicant rating will be evaluated on the following occupational competencies:

1. Interpersonal Skills
2. Compliance
3. Integrity/Honesty
4. Flexibility
5. Quality Assurance

To apply for this position, you must submit a complete Application Package which includes:

1. Resume: resume must show relevant experience, where you worked, job title, detailed duties and accomplishments written in your own words (Do not plagiarize), employer's name and address, supervisor's name and phone number, starting and ending dates (including Month and Year, e.g., 02/2017, Feb 2017, etc.), hours per week and salary. If you are a current Federal employee or previous Federal employee, provide your position title, pay plan, series and grade. Your detailed experience should be listed under each job title with starting and ending dates. Resume must show applicants name and contact information.
2. AGO-VT Form 690-5, Military Experience and Education Resume (All applicants, currently serving in the military, prior-service and civilians MUST complete the name block and military affiliation block of the AGO-VT Form 690-5 and sign and date the form).

Other supporting documents (as applicable):

• For current Federal employees: Latest SF 50, Personnel Action
• OR
  DD -214
  Transcripts
  Certifications

Helpful Hints for Applying:

- Ensure that your resume contains your full name, address and phone.
- Include details about the experience that relates to the position you are applying for.
- Be specific and always include Month and Year for the dates of your experience.
- Be sure to include your applicable military experience and explain the duties of the MOS/AFSC held.

In describing your experience, please be clear and specific. Please note that if, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, your rating can and will be adjusted to more accurately reflect your abilities, or you may lose consideration for this position.

If you are using education to qualify for this position or education is a mandatory requirement to meet qualifications, You must submit copies of college transcripts that identify each course, the college or university, semester or quarter hours earned, grade and grade-point received. Submitting a certificate or a degree will not suffice. You must submit transcripts when required. Photocopies are acceptable.

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