SUPERVISORY QUALITY ASSURANCE SPECIALIST T32

This position is located at the 161ST ARW in Phoenix, Arizona. The purpose of this position is to supervise, establish and direct a planned, systematic approach of a quality assurance program designed to provide the maintenance managers confidence that aircraft, aircraft systems, products or supporting processes conform to technical, safety, work load and customer requirements. The position serves as the Supervisor of the Quality Assurance Division. In that capacity, the supervisor plans, implements, and executes a quality assurance program that includes independent surveillance and evaluations of all assigned aircraft, aircraft components, and maintenance personnel. Plans, directs, organizes, and exercises control over Quality Assurance Specialists (non-supervisory employees) assigned utilizing a comprehensive knowledge of aircraft to include electronic equipment and systems, manual and automatic flight controls, airframe, landing gear, pneudraulics, and jet engine propulsion, armament, munitions, and associated systems. Applies a comprehensive knowledge of employee relations, management techniques, peer mediation, root cause analysis, trending, and statistical methods. Base level of work supervised is at the GS-11 level.

DUTIES: (Compacted)
Plans, organizes, and oversees the activities of the Quality Assurance Division. Develops goals and objectives that integrate organization and Quality objectives.

Plans work to be accomplished by subordinates. Makes decisions on work problems presented by subordinate personnel. Establishes and develops performance standards. Evaluates subordinate personnel.

Manages, reviews and develops maintenance policy, advising supervisors and employees on both general policy and specific maintenance matters.

Maintenance Standardization Evaluation Program (MSEP): Manages the Maintenance Standardization Evaluation Program (MSEP), which provides the Maintenance Group Commander and maintenance managers the visibility to assess and improve the proficiency of the work force, facilitate continuous process improvement, and provide the customer with high quality aircraft and components on time.

Manages critical assessment programs such as; Unit Self Inspections, Maintenance Standardization, Operational Readiness, Unit Compliance Inspections, and Staff Assistance Visits (SAVs).

Manages the organization's quality program and elements of the program to gauge compliance with directives, assess established processes, identify deficiencies, implement corrective measures, and improve processes to enhance mission effectiveness and efficiency.

Ensures personnel use proper data collection techniques and procedures for evaluation, inspection and audit programs and a number of related databases and spreadsheets to capture and catalog data elements for trending, cross-tell, and benchmarking.

Directs and controls the management of the Technical Order Improvement Program and Suggestion Program for the wing. Assesses unit Reliability and Maintainability (R&M) concerns to determine if reported R&M deficiencies are caused by unit factors and local conditions versus those beyond the unit's control.

Manages critical compliance and configuration management programs. Oversees the Wing Foreign Object Damage and Dropped Object Prevention Program (DOPP) to ensure a sound prevention program is in place to eliminate potential life safety hazards.

Manages the Aircraft Weight and Balance, aircraft and equipment impoundment, chaffing, aircraft hot refuel/aircraft-to-aircraft, Product Quality Deficiency Report (QDR), and Over-G/Over-speed analysis programs.

Oversees and approves wing depot-level assistance requests. Reviews as necessary engineering disposition requests to the System Program Office (SPO).

Manages the Time Compliance Technical Orders (TCTO) and One Time Inspections (OTI) process.

Manages the Quality Assurance Surveillance Plan (QASP) to monitor Contractor Logistic Support (CLS) aircraft or Contract Field Team (CFT) as the government's on-site Quality Assurance Representative (QAR).

Represents and speaks for the Maintenance Group Commander with representatives of the National Guard Bureau, System Program Office (SPO) and internally within the Maintenance Complex on issues relating to maintenance processes, procedures, and policies.

Serves as the primary technical consultant to production area managers on issues related to quality, military specification, and international quality standards such as the International Organization for Standardization

Manages and plans a quality assurance program using a variety of accepted quality assurance procedures such as statistical computations and data collections.

Skill in using various computer and software applications to include but not limited to: word processing programs, spreadsheets, email services, databases and database management.

THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION.

Conditions of employment

• ARIZONA AIR NATIONAL GUARD MEMBERSHIP IS REQUIRED. Prior to appointment into this position, selectee must be a current member of the Arizona Air National Guard, in a military position assigned to 161st ARW.
• This is an excepted service position that requires membership in a compatible military assignment in the employing state's National Guard, required prior to the effective date of placement.
• Selectee will be required to wear the military uniform.
• Acceptance of an excepted service position constitutes concurrence with these requirements as a condition of employment.
• Males born after 31 December 1959 must be registered for Selective Service.
• Federal employment suitability as determined by a background investigation.
• May be required to successfully complete a trial period.
• Participation in direct deposit is mandatory.
• Incumbent must possess and maintain a current state driver's license.
• The position is subject to rotating shifts, weekends and holidays.
• This position is being concurrently announced as AGR; announcement number 26-104AT.

Qualifications

Military Grades: SMSgt/E-8 [immediately promotable] to CMSgt/E-9

[All applicants in the rank of SMSgt/E8 must be immediately promotable IAW DAFI 36-2502 Table 10.1 as of the closing date of this
announcement. (HRO will validate via RIP)]

Compatible Military Assignments: Must possess AFSC 2AXXX

SPECIALIZED EXPERIENCE:

Must possess at least 1-year specialized experience equivalent to at least the next lower grade. Specialized experience includes experience, education, or training involving a thorough knowledge of product or range of products involved, the manufacturing methods and techniques, special processes, test, and performance requirements; and skill in developing plans and programs. Experience possessed by an expert in specialization able to give technical direction to otherwise competent workers. Experience determining operations when difficult and questionable phases of malfunctions are found. Experience which required significant and concrete work accomplishments (i.e., special projects, working groups, or detailing assignments) involving interpersonal contacts in a quality assurance or related field. Experience in dealing with management principles and supervisory responsibility for the function required by type of position to be filled and the organization involved [see Duties].

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration.

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):

1. Ability to plan, organize, and oversee the activities of the Quality Assurance Division. Develops goals and objectives that integrate organization and Quality objectives.

2. Ability to establish employee work schedules, deadlines, and production/inspection priorities based on aircraft maintenance status, aircraft mission requirements and other demand needs.

3. Ability to manage, review and develop maintenance policy, advising supervisors and employees on both general policy and specific maintenance matters.

4. Skill and knowledge to manage critical assessment programs, such as; Unit Self Inspections, Maintenance Standardization, Operational Readiness, Unit Compliance Inspections, and Staff Assistance Visits (SAVs).

5. Ability to ensure personnel use proper data collection techniques and procedures for evaluation, inspection and audit programs and a number of related databases and spreadsheets to capture and catalog data elements for trending, cross-tell, and benchmarking.

To apply for this position, you MUST SUBMIT a complete Application Package which includes:

1. Your resume must provide the following information for proper evaluation:

• Name
• Phone Number
• Work experience related to the job for which you are applying; details to include, job title (if federal, include pay plan, series and grade), work schedule, hours worked per week, dates (including Month and Year, e.g., 02/2017, Feb 2017, etc.) of employment, employer's name, supervisor's name and contact number, and duties performed. NOTE: If your resume does not provide enough information for us to make a clear creditable qualification determination, your application package may be rendered disqualified. Verbiage displayed on your resume must clearly describe relevant experience using your own words. Please avoid acronyms, abbreviations, or internal terminology that may not be universally understood. You must refer to position descriptions, i.e the general and specialized experience located within the vacancy announcement, to assist with describing work experience; however, resume or applications received in verbatim will not be considered.

2. Other supporting documents: Applicant MUST submit their most current Report on Individual Personnel (RIP) to verify unit, rank, AFSC, and security clearance requirements.

3. If relying on education to meet the Individual Occupational Requirement, transcripts are required.

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