SUPERVISORY TRP ADVISOR, NF-0301-04

Department of the Navy

U.S. Marine Corps

MCCS LEJEUNE-NEW RIVER

Summary

Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.

This job is open to

The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

Open to Public

Duties

What to Expect

Provide oversight and evaluation of the program and the employees through active coaching, training, performance evaluations and unit-level inspections. Facilitates presentations and performs a full range of career coaching duties and advisement in the areas of employment, education, vocational/technical programs, credentialing and SkillBridge to facilitate the client's placement within Department of War (DoW) SkillBridge approved opportunities and to prepare them for a smooth transition into the civilian workforce.
Plans, assigns and distributes work, delegating appropriate tasks to employees and ensuring they meet assigned duties as prescribed in their position descriptions. Monitors progress, providing necessary resources and support and adjusting assignments as needed to optimize productivity and meet deadlines. Provides guidance, advice, and mentoring to employees to sustain their performance, effectively address challenges, and cultivate their skills to advance their professional development through constructive feedback, clear direction, and employing a solution-oriented approach.
Manages minor disciplinary actions to effectively resolve issues and recommends other actions for more serious matters. Handles complaints from employees and redirects more complex issues to the TRP Manager. Supports the TRP Manager in all recruitment activities, including screening applications, conducting interviews, and selecting qualified candidates.
Conducts approved ongoing and comprehensive assessments of instructional methods and advising practices by observing program curriculum delivery, one-on-one counseling sessions, and reviewing client feedback to drive continuous improvement that aligns with program objectives and meets client needs. Reports any identified concerns to the TRP Manager and proposes changes for approval. Ensures the program's compliance with operational standards and requirements by overseeing implementation, monitoring performance metrics, and addressing any deviations or issues promptly, reporting complex issues or findings to the TRP Manager. Collects, verifies, and adjusts data from diverse sources and performs qualitative analysis.
Ensures the successful execution of special events such as job and career fairs, while actively participating and providing support, and facilitates all other TRP activities and events. Utilizes and maintains systems of outreach strategies and community partnerships to ensure widest utilization of programs, standard operating procedures, and methods of technology-based service delivery models. Develops standard operating procedures and presents them to the TRP Manager for approval, aiming to streamline processes, improve efficiency, and maintain consistency throughout the program's operations.
Attends professional meetings, education conferences, training workshops, HQMC conference calls and annual trainings as required, to maintain and improve professional competence.
This position requires a valid, state-issued driver's license.
May work a fluctuating work schedule to complete work assignments outside of the typical work week and work hours. May travel to complete work assignments and conduct or attend conferences and meetings.
This is a white-collar position where occasional lifting up to 20 lbs. may be required.
Performs other related duties as assigned.

Requirements

Conditions of employment

See Duties and Qualifications

EVALUATIONS:

Qualifications

What are we looking for?

Bachelor's Degree from an accredited college or university in Education, Counseling, Business, Human Resources Management, or related field is required AND a minimum of three years' experience related to career planning, employment services, direct advisement of students or experience directly related to this position.
One-year supervisory experience is required.
Master's degree is highly preferred.
Proficient in various support functions including data collection, information gathering, monitoring, and reporting, possessing a comprehensive understanding of quantitative and qualitative analysis methods, and proficient in conducting data analysis.
Expert ability to communicate effectively and professionally in writing and in person with various levels of technical, professional, management and administrative personnel. Must also have skills to organize and coordinate multiple projects simultaneously. Expert ability to work independently and follow through on assigned tasks. Skill in establishing and maintaining effective working relationships using tact, diplomacy, emotional intelligence, confidentiality, and overall professionalism. Must be able to incorporate and rapidly adapt to changing facets, priorities, and procedures.
Highly proficient knowledge of Microsoft Office software suites. Knowledge of management and automated information systems, and software applications.
Extensive knowledge of personal and professional development requirements and program execution. Expert ability to ascertain needs from clients and provide appropriate guidance. Knowledge and experience of career coaching, career development and advising techniques to support reintegration, education, and workforce development of clients.
Knowledge of and expert ability to evaluate, plan, and deliver training for both classroom and online instruction and delivery. Knowledge of and ability to use current education practices in career advisement.
In accordance with MCO 1700.31 and all subsequent updates, must possess the Certified Career Services Provider (CCSP) credential, through the National Career Development Association, or ability to obtain and maintain credential within two years of employment.
Must be able obtain and maintain a Secret Clearance.

Additional information

GENERAL INFORMATION:

Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, sex, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.

It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.secnav.navy.mil/donhr/Site/Pages/No-Fear-Act.aspx.

As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a Tier 1 (T1) Level Background Check Investigation. For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made.

Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.

This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce. Marijuana is a Schedule I drug under the Controlled Substances Act and therefore use of marijuana is illegal under Federal law regardless of State laws.

Vacancies may be filled by methods other than internal competitive procedures when it appears that the best qualified person can be obtained from other sources. To be considered for non-competitive appointment (e.g. transfer eligible or reinstatement eligible) you must list your current/former highest previous permanent grade held as a regular part-time or full-time department of defense non-appropriated fund employee.

CONTACT US:
For any questions and/or any technical difficulties navigating through or using the Career Page send an email to vacancies.lejeune@usmc-mccs.org or contact us at (910) 451- JOBS (5627). Applications nor documents will not be accepted via email.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to:

• Stability of Federal Civilian Service

• People with passion for doing work that matters

• Quality of Work Life Balance

• Competitive Pay

• Comprehensive Benefit Packages

• Marine Corps Exchange and Base Facility Privileges

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application/resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. This vacancy will be filled by the best qualified applicant as determined by the selecting official.

Required Documents

Varies - Review "OTHER INFORMATION"

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

STEP 1 - Qualify with Application and/or Resume.

You must meet the experience requirements described above under Qualifications. Your application and/or resume must clearly demonstrate your relevant experience to qualify. You must include employer, position title, position start date (mm/yyyy) and end date (mm/yyyy), pay grade (as applicable) for each position listed.

Internship and volunteer positions listed must also include the start date month and year (mm/yyyy) and end date month and year (mm/yyyy).

There is an education requirement. Step 3 must also be completed to qualify.

STEP 2 - Submit application and/or upload resume online at: https://careers.usmc-mccs.org/psc/hprd/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=77489&PostingSeq=1/

STEP 3 - College Transcript(s), (REQUIRED)

A Bachelor's Degree in Education, Counseling, Business, Human Resources Management, or related field from an accredited college/university is required for this position (or US equivalency evaluation). For consideration, you must upload a copy of your college transcript(s), indicating degree conferred, as an attachment to your profile under "My Job Applications" https://careers.usmc-mccs.org/psc/hprd/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=77489&PostingSeq=1/. Applications received without college transcripts will be ineligible for consideration.

STEP 4 - If prior military, upload a copy of your DD214 Member 4 or Service 2 Copy as an attachment to your profile under "My Job Applications" https://careers.usmc-mccs.org/psc/hprd/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=77489&PostingSeq=1/.

STEP 5 - Before you press "Submit Application", be sure all requested documents have been attached or uploaded.

It is the applicant's responsibility to verify that information entered, uploaded, or submitted is received, legible and accurate. HR will not modify applications, resumes, or add missing attachments. To return to a previous or incomplete application, log into your MCCS user account.

Resumes/applications emailed or mailed will not be considered for this vacancy announcement.

ALL ONLINE APPLICATIONS AND REQUIRED DOCUMENTS MUST BE RECEIVED BY 11:59PM EASTERN STANDARD TIME (EST) ON THE CLOSING DATE LISTED IN THE JOB POSTING.

Agency contact information