SUPPORT SERVICES SPECIALIST Job in Mechanicsburg, PA

Vacancy No. 9P-AFPC-12776164-917299-FCM Department Air Education and Training Command
Salary $62,348.00 to $81,051.00 Grade 9 to 9
Perm/Temp Permanent FT/PT Full-time
Open Date 8/1/2025 Close Date 8/7/2025
Job Link Apply Online Who may apply Status Candidates
Locations:
Mechanicsburg, PA


Summary

Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information.

The primary purpose of this position is: Plans, manages, coordinates, and executes multiple support activities involving facilities, family housing, telecommunications, vehicles, procurement, supply and equipment's, property disposal, reports of survey, applicant transportation, and support agreements programs in support of an Air Force Recruiting squadron headquarters.

This job is open to

Clarification from the agency

Limited area of consideration to Command-wide Air Education and Training Command (AETC) AF Internal or AF DCIPS Candidate only.

Duties

  • Coordinates with the U.S. Army Corps of Engineers (USACE) an HQ Air Force Recruiting Service (AFRS)/RSXL on the assignment, management, inspection maintenance, and termination of leased/government facilities. Collects and programs squadron's current/future requirements (relocating, upgrading, closing, and or expanding offices.) in the USACE rental Facilities Management Information systems (RFMIS).
  • Manages squadron telecommunications requirements to include local/long distance land and cellular capabilities. Interprets policies, directives, and objectives to assist end users in obtaining information on telephone services to meet current and future needs.
  • Serves as the Squadron Government Motor Vehicle (GMV) Program Manager and Assistant Vehicle Control Officer (AVCO). Manages a fleet of vehicles valued at $.7M-$1.3M (an average of 29 vehicles per health professions recruiting squadron and 56 vehicles per enlisted accessions recruiting squadron).
  • Overseas supply support to the squadron, unit personnel, and geographically separated offices. Analyzes organizational/unit mission and program changes to meet changing supply requirements.
  • Applicant Transportation and Support Agreements. Coordinates with the Defense Travel Management Office, travel contractors, and Surface Deployment, and Distribution Command's (SDDC) Passenger Programs Coordinators to ensure availability of approved land and air transportation for new accessions.

Requirements

Conditions of Employment

  • U.S. Citizenship Required
  • Males must be registered for Selective Service, see www.sss.gov
  • If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at: https://afciviliancareers.com/regulatory/
  • This position is subject to provisions of the DoD Priority Placement Program
  • Disclosure of Political Appointments
  • Must be able and willing to submit to a background investigation to verify suitability for employment.
  • Advance in hire may be authorized if there is demonstrable proof on your resume.
  • Leave accrual may be authorized upon request.
  • The employee will be required to drive a government vehicle to perform audits, inspections, staff assistance visits, and/or to deliver supplies/equipment and office furniture. A valid driver’s license is required.
  • Must be able to lift 50 lbs.
  • Travel by commercial and government aircraft may be required to support mission requirements.
  • Employee may be required to work other than normal duty hours which may include evenings, weekends, and/or holidays. Extended duty may be required.
  • A pre-employment physical will be required.
  • Limited area of consideration to Command-wide Air Education and Training Command (AETC) AF Internal or AF DCIPS Candidate only.

Qualifications

In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Individual Occupational Requirements for Support Services Administration Series, 0342. Please click here for more information.

SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-07, or equivalent in other pay systems. Examples of specialized experience includes applying a broad, varied knowledge of supply and support requirements and their related principles, concepts, and methodologies sufficient to independently perform work assignments within a one-deep position, to include specialized knowledge in identifying specific requirements for materiel, facilities, and services and how to correlate those requirements with program plans to assure support is provided at the right time and place and understanding of the nature of the mission, objectives, and guidelines of support programs, procedures, and work requirements.

OR
EDUCATION: Successfully completed a master's or equivalent graduate degree or 2 full years of progressively higher-level graduate education leading to such a degree or LL. B or J.D. in a field which demonstrates the knowledge, skills, and abilities necessary to perform the work of the position. NOTE: You must submit copies of your college transcripts.

OR
COMBINATION OF EXPERIENCE AND EDUCATION: Less than the full amount of specialized experience described in the job opportunity announcement; however and have at least one year of progressively higher-level graduate education but have not obtained a master's or equivalent graduate degree. Therefore, have a combination of experience and education. NOTE: You must submit a copy of transcripts.

FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in­-grade requirements to be considered eligible. One year at the GS-07 level is required to meet the time-in-grade requirements for the GS-09 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks.


KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:


1. Knowledge of DoD, USAF, HQ AETC, HQ AFRS and Recruiting Squadron support service requirements sufficient to function as the primary employee for the establishment and implementation of support policies and procedures for a Recruiting Squadron consisting of an average of 46 geographically separated OLs per enlisted accessions recruiting squadrons and 8 regional recruiting hubs and a satellite per health professions accessions recruiting squadron, with an equal amount of leased vehicles in addition to squadron headquarters' staff vehicle requirements.

2. Knowledge of real estate automated software programs such as Livelink and RFMIS and other related database tools. Knowledge of business, government, management, and finance practices for facility management and leased real property (to include recruiter leased housing) policies and procedures. Knowledge of standard space management and utilization practices, technologies, policies, instructions, and procedures. Ability to apply facility management policies, guidelines and procedures to review and verify documents, and resolve discrepancies.

3. Knowledge to effectively analyze, plan, organize, and execute support for facilities, vehicles, furnishings, and other assigned programs. Ability to negotiate effectively with management and implement plans where requirements involve changes in established procedures or may be in conflict with guidance, policy, and/or precedence. Must possess the ability to forecast and execute a budget plan and implement services in support of a recruiting project or program covering an average of 150K square miles for enlisted recruiting squadrons or an average of 1.2M square miles for health professions recruiting squadrons.

4. Proficiency in computer software programs such as Microsoft Office and programs associated with facility and GSA fleet management, and other automated programs. Ability to produce a variety of documents, such as letters, reports, spreadsheets, databases, and graphs. A qualified typist is not required. Ability to analyze, verify and correlate data and locate, assemble, and compose information for routine and non-routine reports and inquiries. Ability to implement and manage government support service functions, operations and program requirements. Ability to interpret and apply applicable reference material such as instructions, manuals, catalogs, records, orders, etc., to accomplish tasks and resolve complex support services problems. Ability to communicate effectively, both orally and in writing, and to prepare correspondence, present briefings and conduct training to large audiences.

5. Knowledge of standardized telecommunications equipment, services, and procedures/guidance set by 38 CEIG, DISA, and the Networx Universal Customer Center. Knowledge of established variations for used in reviewing/existing contractual relationship for equipment and services, network requirements, compatibility with established long-distance commercial telephone systems, and protocol requirements. Skill to identify and evaluate the impact of variables such as cost, variations in electronic and other equipment characteristics, availabilities, and types of telephone communications required to verify and verify telephone bills. Ability to relate user requirements to existing technology, policies, terms/conditions of service contracts, equipment, cost, and funding requirements.

6. Knowledge of DoD, USAF, HQ AETC, and HW AFRS applicable instructions, policies, procedures, and methods governing programs such as applicant transportation, GSA leased vehicle program management, and vehicle operations and maintenance. An intense knowledge of local supply requirements is essential to ensure day-to day/special supply support.


PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

ADDITIONAL CONDITIONS OE EMPLOYMENT:
This position has been designated by the Air Force as a Testing Designated Position (TDP) under the Air Force Civilian Drug Demand Reduction Program. Employee must pass initial and periodic short notice drug testing. Illegal drug use by employees in sensitive positions presents a clear threat to the mission of the Air Force, national security, and public safety.

Education

IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience, transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Additional information

Employed Annuitants (Reemployed Annuitants): Applicants in receipt of an annuity based on civilian employment in the Federal Service are subject to the DoD Policy on The Employment of Annuitants. Click here for more information.

120-Day Register: This announcement may result in a 120-day register that may be used to fill like vacancies for 120 days after the closing date. Applicants may be referred for consideration as vacancies occur.

Priority Placement Program (PPP) Applicant Eligible: PPP Applicants, if determined well qualified and selected, will be placed at the at the full performance level. You must include the applicable completed copy of the PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility as a PPP Applicant. Click here to obtain/download a copy of the applicable PPP Self-Certification Checklist (DD3145-1 through DD3145-4, select the appropriate checklist for your claimed preference). To determine the applicable PPP Self-Certification Checklist required to substantiate the eligibilities you are claiming, refer to the AF Civilian Employment Eligibility Guide located in the Required Documents section of this vacancy announcement.

Direct Deposit: All federal employees are required to have direct deposit.

Disabled veteran leave is available to a Federal employee hired on/after 5 Nov 2016, who is a veteran with a service-connected disability rating of 30% or more. For more information, click here.

If you have questions regarding this announcement and have hearing or speech difficulties click here.

Tax Law Impact for PCS: On 22-Dec-2017, Public Law 115-97 - the "Tax Cuts and Jobs Act of 2017" suspended qualified moving expense deductions along with the exclusion for employer reimbursements and payments of moving expenses effective 01-Jan-2018 for tax years 2018 through 2025. When you perform a Civilian Permanent Change of Station (PCS) with the government, the Internal Revenue Service (IRS) considers the majority of your entitlements to be taxable. Visit GSA Bulletin FTR 20-04 here for additional information.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine your eligibility, qualifications, and quality ranking for this position. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

BASIS OF RATING:
Your application will be rated under the Cut Point procedures based on the extent to which the quality, depth, and complexity of your experience and education relate to the qualification requirements. Additional points are not added for Veteran's Preference; however, Veteran's Preference is considered where applicable.

Best Qualified Group: Candidates in this category possess exceptional skills and experience to exceed well above the minimum requirements
Fully Qualified Group: Candidates in this category possess good skills and experience above the minimum requirements.
Basically Qualified Group: Candidates in this category meet the minimum education and/or experience requirements.

The resume/documents you submit must support your responses to the online questionnaire. If your application contradicts or does not support your questionnaire responses, you will receive a rating of "not qualified" or "insufficient information" and you will not receive further consideration for this job.

For additional information on what to include in your resume, click here.

APPRAISALS/AWARDS: Hiring Managers use objective methods and consider previous performance appraisals and awards in the selection process. Current Federal Civilian employees should list any relevant performance related rating and/or awards in your resume.

Applicants who disqualify themselves will not be evaluated further.

Required Documents

The following documents are required and must be provided with your application. Applicants who do not submit required documentation to determine eligibility and qualifications will be eliminated from consideration. Other documents may be required based on the eligibility/eligibilities you are claiming. Click here to view the AF Civilian Employment Eligibility Guide and the required documents you must submit to substantiate the eligibilities you are claiming.

  1. Online Application: Questionnaire
  2. Resume: For qualification determinations your resume must contain hours worked per week (if part-time) and dates of employment (i.e., month/year to month/year or month/year to present). If your resume does not contain this information, your application may be marked as insufficient and you will not receive consideration for this position. If you are a current Federal employee or previous Federal employee, provide your pay plan, series and grade, i.e. GS-0301-09. Current Federal Civilian Employees should list any relevant performance related rating (given within the last three years) and/or incentive awards in your resume. Do NOT include photographs (or links to social media such as LinkedIn), inappropriate material, inappropriate content, nor personal information such as age, gender, religion, social security number, etc., on your resume.
  3. Transcripts/Registration/License: If qualifying on education/position requires education, you must submit copies of your transcripts and if required for the position, submit an active, current registration/license.
  4. Veterans: If claiming VEOA, VRA or 30% Disabled Veteran - Submit VOW certification memo or copy of the official DD Form 214, which must include the character of service (i.e., with an honorable or general discharge). This will be annotated in block 24 on member copy 2, 4, or 7 of the DD Form 214. If claiming 30% Disabled Veteran, you must also submit a VA Letter or a disability determination from a branch of the Armed Forces. NOTE: All veterans claiming 10-point preference must also submit a SF-15 form.
  5. Current or Former Federal Civilian Employees (includes current Air Force employees): You must submit a legible copy of a SF-50, Notification of Personnel Action. The SF-50, block 24 must contain "1" or "2" AND block 34 must be a "1". Employees eligible under an OPM approved interchange agreement, block 34 may contain a "1" or "2".
  6. Promotion Consideration: If you wish to be considered as a promotion candidate and your SF-50 has an effective date within the past year, it may not clearly demonstrate you meet the one-year time-in-grade requirements. You will need to provide additional SF-50s which clearly demonstrates you meet the time-in-grade requirements (examples of appropriate SF-50s include Promotions, Within-Grade, Grade/Range Increases, and SF-50s with an effective date more than one year old).
ACTIVE DUTY SERVICE MEMBERS: The VOW Act requires federal agencies to treat an eligible active duty service member as a veteran, disabled veteran, and preference eligible (as applicable) when applying for civil service positions before the effective release or discharge date. Appointment of military members before the release or discharge date is permissible if the member is on terminal leave. At the time the active duty member applies for a civil position, he or she must submit a "certification" memo in lieu of a DD Form 214, Certificate of Release or Discharge from Active Duty. Active duty members applying for a civil service position without submitting a valid certification memo or DD Form 214 with their application will render the member ineligible for the position. The certification memo must originate from the member's military service branch on official letterhead and contain the following:
  • Name/Rank/Grade of Service Member
  • Branch of Armed Forces
  • Dates of Active Service (Start and End Date(s)
  • Expected Date of Discharge/Release from Active Duty
  • Terminal leave start date (if applicable)
  • Expected character of service (honorable or general) and type of separation (i.e. separation or retirement)
  • Must be certified within 120 days of anticipated discharge
  • Signature by, or by direction of the adjutant, personnel office, unit commander, or higher headquarters commander.
Note: The VOW Act provides tentative preference. If appointed, a DD Form 214 must be submitted upon receipt.

OPTIONAL DOCUMENTS:
Performance Appraisals for Current Federal Civilian Employees - Most recent performance appraisals (dated within last 3 years) showing the official rating of record, signed by a supervisor, or statement why the performance appraisal is unavailable.
Awards for Current Federal Civilian employees - List any awards received within the last 3 years on the resume.
Note: Applicant must not submit award Notification of Personnel Actions (SF50s).

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

The complete Application Package must be submitted by 11:59 PM (ET) on 08/07/2025

To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12776164

To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the application questionnaire. Please ensure you click the Submit My Application button at the end of the process.

To apply for this position, you must provide a complete Application Package which includes:

1. Your Resume (your latest resume will be used to determine your qualifications). If you submit more than one copy of your resume, only the most recent (latest) version will be reviewed. The latest timestamp will be used to determine which version of your resume is "most recent."

  • It is your responsibility to check the status and timestamp of all documents you submit as part of your application.
  • If your resume includes photographs, inappropriate material, inappropriate content, or personal information such as age, gender, religion, social security number, etc., you will not be considered for this vacancy.
  • For qualification determinations your resume must contain hours worked per week (if part-time) and dates of employment (i.e., hours per week and month/year to month/year or month/year to present). If your resume does not contain this information, your application may be marked as insufficient, and you will not receive consideration for this position.
2. A complete Application Questionnaire

3. Additional Required Documents (see Required Documents section). Ensure all submitted documents contain your full name.

PLEASE NOTE: It is the applicant's responsibility to verify that information entered and/or uploaded, (i.e., resume) is received, accurate, and submitted by the closing date. You may verify your documents have been processed with your application package successfully. You can access your USAJOBS account to do so by clicking here. Uploaded documents may take up to one hour to clear the virus scan.

Human Resources WILL NOT modify or change any answers submitted by an applicant.

Agency contact information

Total Force Service Center
Address
JBSA Randolph AFB
550 D Street East
JBSA Randolph AFB, TX 78150
US

Next steps

Once your application package is received an acknowledgement email will be sent.

If you provided an email address, you will receive an email message acknowledging receipt of your application. Your application package will be used to determine your eligibility and qualifications for consideration. If you are determined to be ineligible or not qualified, your application will receive no further consideration.

To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select My Applications, and click on the more information link under the application status for this position.

If you do not provide an email address, you are responsible for checking status updates and notifications in USAJOBS. Hard copy notifications will not be sent to you.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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