Duties
(1) Responsible for direct supervision of information technology personnel. The overall difficulty and complexity of the basic work most typical of the organization directed is GS-11. Assigns, directs, and reviews work, determines work methods and procedures, establishes standards of performance, and makes formal appraisals of subordinates' work. Prepares requests for filling vacancies, and selects or participates in the selection of employees from certified eligible applicants. Manages assigned personnel availability and approves leave requests. Formulates training programs for subordinates and conducts informal training to broaden employee skills. Recommends promotions, reassignments, performance awards, and disciplinary actions. Resolves formal grievances. Supports agency and OPM personnel programs to include merit promotion, position management, position classification, equal employment opportunity, employee management relations, etc.
2) Provides oversight and is responsible for all personnel in the Information Systems Branch and their accomplishment of a wide range of programs to include the Network Control Center and the Wing Information Assurance office.
3) Provides oversight for the Communications Security (COMSEC) account for the Wing and subordinate units. Ensure that the COMSEC Responsible Officers comply with Air Force, National Guard, State, Federal Laws and applicable regulations. Acts as the sole point of contact to the Wing Commander concerning the Wing COMSEC posture.
4) Provides a staff level function by overseeing and managing NCC level customer support. Ensures effective control of network requirements by providing a central point of contact for actions to include resolving resource conflicts, assisting system users, reviewing outstanding requirements, assessing and validating priorities, and providing solution advice to customer problems. Notifies Communications Flight Chief of outstanding network problems.
5) Ensures the coordination, development and implementation of a number of user and customer oriented training programs for computer and software systems, programs, and procedures.
6) Provides general guidance and broadly defined objectives, as to scope and priorities of projects and requirements in the branch. Determine time frames and possible shifts in branch personnel assignments to meet objectives. Guidelines available for reference include Air Force, Major Command, National Guard Bureau, State and local regulations and directives. Incumbent's performance is evaluated for efficiency and compliance with policies and procedures. Results achieved by the unit as reflected in reports, inspections, observations and measurements are evaluated by the flight supervisor for compliance with policies, procedures and mission requirements.
7) Consults with and provides advice to planning and implementation function on relevant issues.
8) Ensures deployment readiness of section personnel, equipment, and supplies. Plan for deployment/contingency support.
9) Prepares and maintains files and publications in accordance with current directives to include both paper and electronic media.
10) Coordinates with higher headquarters elements, Program Management Offices, Specific System/Hardware Support Elements, original equipment manufacturer vendors and vendor contracted support facilities for issue resolution. Research includes using various means and media to obtain needed information to accomplish the task. May require the use of various stand alone or on-line methodologies to obtain needed information.
11) Exercises continuing responsibility for safety conditions, procedures, and work practices employed within the community. Provides work force guidance on safety matters and ensures safe work practices are utilized. Ensures periodic inspections of areas are performed and immediate action is taken to correct unsafe conditions.
12) Manages work center supply functions such as ordering and receiving of equipment, supplies, bench stock, logistics products, historical records, Test Measurement and Diagnostic Equipment. Maintains or otherwise has available required standard base supply system and commercial documents to monitor ordering, turn-in and/or on-hand status of required items.
13) Provides input to and coordinate on relevant support agreements that require section support to make sure they correctly identify products and services needed.
14) Maintains knowledge of emerging technologies, reviews technical periodicals, publications, commercial standards, and attends seminars.
15) Develops, implements, and maintains work center training programs. Plans and schedules tasks and training activities for drill status guard members. Oversees and conducts on-the-job training for personnel. May require the use of a directed automated training documentation system.
16) Performs other duties as assigned.
Requirements
Conditions of Employment
- NATIONAL GUARD MEMBERSHIP IS REQUIRED. If you are not sure you are eligible for military membership, please contact a National Guard recruiter prior to applying for this position.
- This is an excepted service position that requires membership in a compatible military assignment in the employing state's National Guard, required prior to the effective date of placement.
- Selectee will be required to wear the military uniform.
- Acceptance of an excepted service position constitutes concurrence with these requirements as a condition of employment.
- Applicants who are not currently a member of the National Guard must be eligible for immediate membership and employment in the National Guard in the military grade listed in this announcement.
- Males born after 31 December 1959 must be registered for Selective Service.
- Federal employment suitability as determined by a background investigation.
- May be required to successfully complete a probationary period.
- Participation in direct deposit is mandatory.
- Must be able to obtain/maintain Secret Security Clearance.
- Must be able to obtain/maintain any 1D7XX AFSC
Qualifications
Military Grades: E7 to E8
THE FOLLOWING QUALIFICATIONS MUST BE REPRESENTED BY THE CONTENTS OF YOUR RESUME.
To ensure full credit is given for the qualification requirements listed below we suggest using the USAJobs resume builder.
IF YOU USE YOUR OWN RESUME PLEASE ENSURE THAT YOU INCLUDE THE BEGINNING AND ENDING DATES (MONTH AND YEAR) FOR ALL JOBS LISTED IN YOUR RESUME.
Verbiage displayed on your resume or application must contain your own words. You may refer to position descriptions, i.e. the general and specialized experience located within the vacancy announcement, to assist with describing work experiences; however, resumes or applications received in verbatim will not be considered.
In your resume you will need to address the general and specialized experience listed below. Please use as much detail as needed, giving dates (months and years) of the experience, position title and how the experience was gained. This information is needed to determine if you are qualified for the position.
GENERAL EXPERIENCE: Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate
For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.
- Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
- Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
- Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
- Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
SPECIALIZED EXPERIENCE:
Must have at least one year of specialized experiences at the GS-11 level or the equivalent which provides knowledge and/or experience includes experience, education, or training that approaches techniques and requirements appropriate to an assigned computer applications area or computer specialty area in an organization. Experience planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls. Experience that required adaptations of guidelines or precedents to meet the needs of the assignment. Experience preparing documentation on cost/benefit studies where is involved summarizing the material and organizing it in a logical fashion. Experience in managing the function of the work to be performed. Experience which includes leading, directing and assigning work of personnel.
Education may be used to substitute specialized experience: Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management
or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.
Education
There are no additional educational requirements for this position.
Education may be used to substitute specialized experience: Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.
**If you are using Education to qualify for this position, you must provide transcripts or other documentation to support your educational claims.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How to Apply
To apply for this position, you must complete the online application/Occupational Questionnaire and submit the documentation specified in the Required Documents section below. To view the Occupational Questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12737757
A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
Next steps
Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.