Clarification from the agency

Open to all U.S. Citizens. ICTAP/CTAP eligibles.

Open to the first 100 applicants or until 12/03/2025 whichever comes first. All applications submitted by 11:59 (EST) on the closing day will receive consideration.

Serves as office receptionist answering the telephone and greeting visitors. Provides general information and directs visitors to appropriate personnel. Receives and distributes incoming mail and prepares outgoing mail for delivery. Maintains central filing systems. Serves as Travel Coordinator. Prepares travel documents including authorizations and vouchers. Serves as Timekeeper for the Park. Responsible for inputting and validating timesheets into computer system. Answers employees' questions concerning pay, hours of duty and leave. Responsible for preparing/submitting all Park deposits using OTC net and RBMS systems. Maintains property inventory records ensuring all property is properly numbered and accounted for. Conducts the purchasing of micro purchasing. Serves as the Park's Requisitioner. Enters all purchase requests into the financial system. Submits payments on all invoices. Receives incoming supplies, materials, and equipment.

Orders and maintains office supplies. Uses computers and software for data collection, analysis, and collating. Prepares and type reports, letters, forms, and memorandums. Execute transactions and document activities in an automated financial accounting system. Performs related work in other administrative areas to broaden understanding of NPS activities.

AREA INFORMATION:

Cumberland Gap National Historical Park is in Kentucky, Tennessee, and Virginia. Park Headquarters is in Middlesboro, KY. Middlesboro, with a population of approximately 9,000 includes facilities such as medical, dental, and shopping centers. Elementary schools are in Middlesboro, KY, Harrogate, TN and Ewing, VA. Southeast Tech Community College, which is in Middlesboro, approximately 3 miles from the Park, has a 2-year program. Lincoln Memorial University, located in Harrogate, approximately 2 miles south of the Park, has a 4-year program. Summers are warm and humid with temperatures in the 90's; winters are normally cool with low's occasionally 15 degrees; elevation is 1040 feet. For more information concerning the park go to https://www.nps.gov/cuga.

Conditions of employment

• U.S. Citizenship required.
• Appointment subject to background investigation and favorable adjudication.
• Meet Selective Service Registration Act requirement for males.
• Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program.
• You may be required to operate a government (or private) motor vehicle as part of your official duties. Prior to your first official motor vehicle operation, and again every year thereafter (or more frequently if management determines such need exists), you will be required to sign an affidavit certifying to your possession of a valid State issued driver's license that is current and has not been revoked, suspended, canceled, or otherwise disqualified in any way to prohibit your operation of a motor vehicle. You will also submit a photocopy of your valid State issued driver's license prior to your first official motor vehicle operation, and again every year, or more frequently if management determines such need exists. Lastly, you may be required to submit (within a State sealed envelope or submitted directly by the State authorities), and at your own expense, all certified driving records from all States that discloses all valid driver's licenses, whether current or past, possessed by you. Please indicate in your application whether you possess a valid State driver's license.
• You may be required to work overtime work.
• You may be required to complete training and obtain/maintain a government charge card with travel and/or purchase authority.

*Additional Requirements located under qualifications*

Qualifications

Requirements Continued...

All qualifications must be met by the closing date of this announcement-12/03/2025-unless otherwise stated in this vacancy announcement.

Credit will be given for all appropriate qualifying experience. To receive credit for experience, your resume MUST clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience.

SELECTIVE FACTOR: In addition to meeting experience or education requirements, applicants for these positions must show possession of the following skills, as appropriate. Applicants may meet these requirements by passing the appropriate performance test, presenting a certificate of proficiency from a school or other organization authorized to issue such certificates by the Office of Personnel Management local office, or by self-certifying their proficiency. Performance test results and certificates of proficiency are acceptable for 3 years. Agencies may verify proficiency skills of self-certified applicants by administering the appropriate performance test. The duties of this position require the applicant to have the ability to type at least 40 words per minute is required. Candidates who do not meet this requirement by close of this announcement will receive no further consideration for this position.
- AND -
To qualify for this position at the GS-0303-05 grade level, you must possess at leat one of the following minimum qualifications by close of the announcement:

EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-GS-0303-04 grade level in the Federal service (obtained in either the public or private sectors). This experience includes activities such as: performing administrative functions such as payroll, personnel, travel, and/or correspondence, using office procedures and equipment, organizing and analyzing numerical information, and meeting and dealing effectively with others. To be creditable, your experience must have involved the performance of various office duties described above equivalent to the GS-04 level in the Federal Service. You must include hours per week worked.
-OR-
EDUCATION: Successful completion of at least four years of education above high school (120 semester hour or 180 quarter hours) leading to a bachelors degree with courses related to the occupation, such as business administration, recreation management, public relations, and/or communications, or that included or was supplemented by at least 24 semester hours in such subjects. You must include transcripts.
-OR-
Successful completion of a combination of education and experience as described above. NOTE: Only education in excess of the first 60 semester hours of a course of study leading to a bachelor's degree is creditable toward meeting the specialized experience requirements. Two full academic years of study, or 60 semester hours, beyond the second year is equivalent to l year of specialized experience. For example, I have six months of the specialized experience described in 2A above (50% of the experience requirement), and three years of college study from an accredited institution (50% of the qualifying education) which included at least 12 semester hours of related coursework as specified in B above (50% of the related coursework required). You must submit a copy of your transcripts and if selected you will need to submit your Official transcripts by EOD.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Current surplus and current or former displaced Federal individuals who have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) must be well qualified for the position to receive consideration for special priority selection. Well qualified means that the applicant meets the following: OPM qualification standards for the position; all selective placement factors, where applicable; special qualifying conditions that OPM has approved for the position, where applicable; is physically qualified with reasonable accommodation, where appropriate to satisfactorily perform the duties of the position upon entry; and is considered by the organization as well qualified. Federal employees seeking CTAP/ICTAP eligibility must submit proof that they meet the requirements of 5 CFR 330.605(2) for CTAP and 5 CFR 330.704 for ICTAP. This includes a copy of the agency notice, a copy of their most recent Performance Rating, and a copy of their most recent SF-50 noting current position, grade level, and duty location. Please annotate your application to reflect that you are applying as a CTAP/ICTAP eligible. If you are selected for Federal employment, you will be required to fill out a Declaration of Federal Employment, OF-306, prior to being appointed to determine your suitability for Federal employment and to authorize a background investigation. Failing to answer all questions truthfully and completely or providing false statements on your application may be grounds for not hiring you, or for firing you after you begin work. Also, you may be punished by fine or imprisonment (U.S. Code, Title 18, section 1001).

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide on the application questionnaire, and the result of the additional assessments required for this position. A review of your resume and supporting documentation will be made and compared against your responses to the Assessment Questionnaire to determine if you are qualified for this job. If your resume is incomplete or does not support the responses provided in the Assessment Questionnaire, or if you fail to submit all required documentation, you will be rated 'ineligible', 'not qualified', or your score will be adjusted accordingly. If a determination is made that you have inflated your qualifications or experience, you can lose consideration for this position. Please follow all instructions carefully; errors or omissions can affect your rating.

Resumes must not exceed two single-sided pages and resumes longer than two pages will not be accepted. You may only submit one resume. Only the document submitted as the "Resume" under the Documents section will be used to determine your qualifications/eligibility and for rating purposes. In the event you submit more than one resume, only the latest submission will be reviewed.

Candidates will be rated and ranked using Category Rating procedures. These procedures place candidates with veteran's preference above non-preference eligibles within each category. Veterans with a service connected disability of at least 10 percent are listed in the highest quality category, except when the position being filled is scientific or professional at the GS-09 grade level or higher. Under Category Rating, candidates will be rated and ranked into one of three categories:

• Best Qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors and are highly proficient in all requirements of the job and can perform effectively in the position
• Well Qualified - applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors and are proficient in most of the requirements of the job
• Qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors and are proficient in some, but not all of the requirements of the job.

You will be evaluated on the following competencies:

• Clerical
• Customer Service
• Manages and Organizes Information
• Technology Application

In order to be considered for this position, you must complete all required steps in the process.

The following documents are required and must be submitted by 11:59 PM (EST) on 12/03/2025:

1. Resume which includes a list of all significant jobs held and duties performed, dates specified in month and year format, and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience. If military or civilian, please include your rank and/or grade. Resumes must not exceed two single-sided pages and resumes longer than two pages will not be accepted. The minimum font size is 10-point for all body text. Headers may be slightly larger but must remain legible. All resumes must maintain a minimum 0.5-inch margins on all sides to ensure readability and prevent excessive content compression. Including supplemental pages or attachments disguised as resume extensions are prohibited and will not be reviewed to determine your eligibility/qualifications.
2. Complete All Required Assessments.
3. Other Supporting Documents, if applicable, such as:
   • Veterans Preference Documentation:
     • If you are a Discharged, Non-Disabled Veteran, you must submit a copy of your DD-214 showing character of discharge (Member 4 copy), or other Documentation of Service and Separation under Honorable Conditions, as listed on the SF15. If you don't have your DD-214, you may request it after discharge from the National Archives.
     • If you are a veteran within 120 days of discharge, you must submit signed documentation from the Armed Forces certifying: 1) your expected release/retirement from active duty, 2) under honorable conditions, 3) your pay grade/rank/rate at time of discharge, 4) dates of active duty service, 5) any campaign or expeditionary medals received, & 6) dated within 120 days of your separation.
     • If you are a Disabled Veteran, Purple Heart Recipient, or Mother or Spouse of a Disabled or Deceased Veteran, you must submit all additional proof required by the SF15, and if applicable, a completed SF15. You may request a copy of your Department of Veterans Affairs letter from www.ebenefits.va.gov or call 1-800-827-1000 to establish proof of disability.
4. Typing 40 wpm.
5. College transcripts, if qualifying based on education. You will require to submit your Official transcripts if qualifying with education.
6. Documentation for Interagency/Career Transition Assistance Plan consideration if you are a displaced Federal employee within the local commuting area. You must include: 1) Proof you are a displaced Federal employee, e.g., RIF Separation Notice, Notice of Proposed Removal, etc; 2) SF-50s (Notifications of Personnel Action) showing career/conditional tenure competitive status, promotion potential and duty location; and 3) your most recent performance appraisal. To exercise selection priority, displaced or surplus Federal employees must be rated well-qualified or above 85 on the rating criteria for this position.

Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from any badges, licenses, etc.

Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency's staffing offices.

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