Clarification from the agency

This position is being filled via the Alaska Nat'l Interest Lands Conservation Act (ANILCA), local hire authority (16 USC 3198). Any U.S. Citizen who has acquired special knowledge or expertise regarding the natural or cultural resources of Glacier Bay Nat'l Park & Preserve, by reason of having lived or worked in or near the unit may apply. To be eligible your resume must clearly show periods of time having lived or worked in or near the area of consideration (see qualifications section).

Join the National Park Service (NPS) team at Glacier Bay National Park and Preserve as an Administrative Support Assistant (Office Automation). In this role, you will provide essential clerical and administrative support that ensures the smooth operation of park programs, services, and visitor engagement. This position directly supports the NPS mission to preserve natural and cultural resources while providing for their enjoyment by current and future generations.

As an Administrative Support Assistant (Office Automation), you will:

• Serve as the park's receptionist, greeting visitors and answering inquiries from employees, partners, and the public.
• Manage correspondence, reports, and records, ensuring accuracy, organization, and compliance with federal standards.
• Perform payroll and timekeeping functions using automated systems, ensuring accurate and timely submission.
• Compose and prepare a variety of correspondence and documents, ensuring correct format, tone, and grammar.
• Receive, review, and process procurement and supply requests; monitor and replenish stock items.
• Provide general administrative assistance to supervisors and staff, anticipating needs and assembling documentation for park operations.

National parks are among the most remarkable places in America for recreation, learning, and inspiration. The work done by administrative staff supports the development of a personal stewardship ethic in the visiting public and broadens public support for preserving and protecting park resources, so that they may be enjoyed by present and future generations.

Conditions of employment

• U.S. Citizenship required.

• Appointment subject to background investigation and favorable adjudication.

• Meet Selective Service Registration Act requirement for males.

• Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program.
• You will be required to operate a government (or private) motor vehicle as part of your official duties; a valid driver's license is required. You must obtain a valid driver's license within ten days of your start date and maintain the license throughout your employment. You may be required to submit a Motor Vehicle Operator's License and Driving Record. You may also submit (within a State sealed envelope or submitted directly by the State authorities), and at your own expense, all certified driving records from all States that disclose all valid driver's licenses, whether current or past, possessed by you.
• You may be required to complete training and obtain/maintain a government charge card with travel and/or purchase authority.
• Applicants must be at least 18 years old.

Qualifications

All qualifications must be met by the closing date of this announcement, 01/26/2026, unless otherwise stated in this vacancy announcement.

SELECTIVE FACTOR: This position performs typing and a minimum typing speed of 40 words per minute is required. Candidates who do not meet this requirement by close of this announcement will receive no further consideration for this position. (Screen out)

-AND-

ELIGIBILITY REQUIREMENTS: Special knowledge or expertise concerning the park's or preserve's natural and/or cultural resources and the management thereof is required. Local knowledge of the resources and the typical conditions that affect the work to be accomplished will be applied in the performance of duties. Applicant resumes should reflect periods of time having lived or worked in or near the area of consideration.

-AND-

To be eligible your resume must clearly show periods of time having lived or worked in or near the area of consideration. The area of consideration can be found in the below paragraph.

Areas considered "near" Glacier Bay National Park and Preserve is the area within the State of Alaska that extends from Dixon Entrance on the south to Icy Bay on the north. (See map of local hire geographic area.)

-ALSO-

The following are the competencies identified for this position. Applicants are not required to address these competencies in a separate document, but are encouraged to include in their resumes experience related to these competencies:

1. Administrative and Clerical Proficiency: Demonstrates skill in managing correspondence, records, filing systems, payroll entries, and financial transactions with accuracy, timeliness, and compliance.
2. Customer Service and Communication: Provides courteous and effective service to employees, visitors, and the public by answering inquiries, managing reception duties, and composing clear written correspondence that represents the park professionally.
3. Technology and Office Automation: Utilizes office software, databases, and automated systems (e.g., payroll, travel, procurement) to prepare documents, track data, and resolve errors; maintains a minimum typing proficiency of 40 wpm.
4. Resource and Records Management: Maintains accurate property, supply, housing, and fleet records; ensures compliance with applicable acquisition, property, and financial regulations to safeguard business resources.
5. Organizational Support and Accountability: Anticipates program needs, assembles reports, and completes administrative tasks that facilitate the organizational mission; applies sound judgment, follows guidelines, and supports efficient operations.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents, responses to the questions in the assessment). If your resume does not reflect having lived / worked within the area of consideration, if your responses to the questions in the assessment do not reflect special knowledge of the natural and/or cultural resources of the park or preserve, or if you fail to submit all required documentation, you will be rated 'ineligible' or 'not qualified'.

Resumes must not exceed two single-sided pages and resumes longer than two pages will not be accepted. You may only submit one resume. Only the document submitted as the "Resume" under the Documents section will be used to determine your qualifications/eligibility and for rating purposes. In the event you submit more than one resume, only the latest submission will be reviewed.

The following documents are required and must be submitted by 11:59 PM (EST) on 01/26/2026:

1. Resume which includes a list of all significant jobs held and duties performed, dates specified in month and year format, and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated. If military or civilian, please include your rank and/or grade. Also, to be eligible, your resume must clearly show periods of time having lived or worked in or near the areas of consideration as described in the Qualifications section of this announcement. Resumes must not exceed two single-sided pages and resumes longer than two pages will not be accepted. The minimum font size is 10-point for all body text. Headers may be slightly larger but must remain legible. All resumes must maintain a minimum 0.5-inch margins on all sides to ensure readability and prevent excessive content compression. Including supplemental pages or attachments disguised as resume extensions are prohibited and will not be reviewed to determine your eligibility/qualifications.
2. Complete all required assessments.
3. You are encouraged to list your typing speed on your resume.
4. Other Supporting Documents, if applicable, such as:
   • Veterans Preference Documentation:
     • If you are a Discharged, Non-Disabled Veteran, you must submit a copy of your DD-214 showing character of discharge (Member 4 copy), or other Documentation of Service and Separation under Honorable Conditions, as listed on the SF15. If you don't have your DD-214, you may request it after discharge from the National Archives.
     • If you are a veteran within 120 days of discharge, you must submit signed documentation from the Armed Forces certifying: 1) your expected release/retirement from active duty, 2) under honorable conditions, 3) your pay grade/rank/rate at time of discharge, 4) dates of active duty service, 5) any campaign or expeditionary medals received, & 6) dated within 120 days of your separation.
     • If you are a Disabled Veteran, Purple Heart Recipient, or Mother or Spouse of a Disabled or Deceased Veteran, you must submit all additional proof required by the SF15, and if applicable, a completed SF15. You may request a copy of your Department of Veterans Affairs letter from www.ebenefits.va.gov or call 1-800-827-1000 to establish proof of disability.

Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from any badges, licenses, etc.

Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency's staffing offices.

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