Duties include:

• Serves as branch and/or division receptionist.
• Processes incoming and outgoing email.
• Manages calendars and makes arrangements for staff meetings and events.
• Serves as principle contact for general concessions information in the concessions office, providing information such as reporting formats and deadlines.
• Disseminates relevant policy and procedural information to commercial service providers and park personnel as directed by supervisor or other senior employee.
• Assists others or conducts evaluations to ensure compliance with contracts and Commercial Use Authorizations (CUA). Issues CUAs.
• Drafts documents and manages spreadsheets.
• Utilizes Microsoft software and other computer programs to complete tasks described above.

PHYSICAL DEMANDS: A portion of the work is sedentary, requiring long hours behind a desk or long periods of standing behind an information desk. Field work requires hiking 10 - 15 miles in a day through rough mountainous terrain with changing elevation over rough surfaces or canoeing 4 - 5 miles and will be performed at least once every two weeks. This work will involve carrying a heavy backpack, rescue equipment etc.

WORK ENVIRONMENT: Indoor work is performed in an office setting behind an information desk. Incumbent may be required to work a variety of hours, including day shifts and evening shifts, on a rotational basis. Scheduling may include holidays and weekends and occasional unscheduled overtime. While working the Permit Desk, incumbent may not leave unless relieved by a coworker or supervisor. Outdoor work is performed under various conditions and in various terrains in which there is regular and recurring exposure to discomforts and unpleasantness, e.g. high or low temperatures and adverse weather conditions. Canoeing the Snake River or any of the lakes from front country launches to backcountry locations (i.e., Leigh Lake) may be dynamic. Work may also be performed at elevations between 6,500 fee and 11,000 feet while hiking trails. Patrols in the backcountry require the incumbent be comfortable hiking solo in mountainous terrain.

AREA INFORMATION (Grand Teton National Park): Located in northwestern Wyoming, Grand Teton National Park and the John D. Rockefeller, Jr. Memorial Parkway preserve a spectacular landscape rich with majestic mountains, pristine lakes, and extraordinary wildlife. The abrupt vertical rise of the jagged Teton Range contrasts with the sage-covered valley, creating world-renowned scenery that attracts visitors from all over the world. These positions are being filled in Moose, Wyoming. Jackson (12 miles from Moose) is a small community of 10,000 year-round residents. The town caters to four million tourists every summer, has a hospital, public and private school system, grocery stores, and restaurants. Summer outdoor activities include hiking, camping, backpacking, horseback riding, boating, rafting, kayaking, hunting, cycling, mountain biking, world class fly fishing, climbing, and mountaineering. Summer temperatures are comfortable, with highs between 65 - 80 degrees.

Government housing may be available.

AREA INFORMATION (Glen Canyon National Recreation Area): This position is in Page, Arizona at Glen Canyon National Recreation Area on the Arizona-Utah border. Page overlooks beautiful Lake Powell which offers a variety of water sports including boating, fishing, and river running on the Colorado River above and below Lake Powell. The surrounding land is beautiful red rock country perfect for hiking, hunting, and backcountry activities. Page is at the hub of the Grand Circle which contains America's largest concentration of national parks and monuments, such as, Grand Canyon, Zion, Capitol Reef, Bryce Canyon, Arches, Canyonlands, Grand Staircase-Escalante, and the Flagstaff Area Monuments. Page offers normal small community amenities such as an airport, shopping, medical and dental facilities, schools K-12, and college courses available through the local Community College. The elevation is 4300 feet with high-desert sunny days, cool nights, and low humidity. Home purchases are available in the area.

Government housing may be available by a bid process.

Conditions of employment

• U.S. Citizenship required.
• Appointment subject to background investigation and favorable adjudication.
• Meet Selective Service Registration Act requirement for males.
• Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program.
• You may be required to wear a uniform and comply with the National Park Service uniform standards. A uniform allowance will be provided.
• You may be required to work evenings, weekends, holidays, and/or overtime.
• You may be required to operate a government (or private) motor vehicle as part of your official duties. Prior to your first official motor vehicle operation, and again every year thereafter (or more frequently if management determines such need exists), you will be required to sign an affidavit certifying to your possession of a valid State issued driver's license that is current and has not been revoked, suspended, canceled, or otherwise disqualified in any way to prohibit your operation of a motor vehicle. You will also submit a photocopy of your valid state-issued driver's license.
• Applicants must be at least (1)18 years old or (2) at least 16 years old and: (a) Have graduated from high school or been awarded a certificate equivalent to graduating from high school; or (b) Have completed a formal vocational training program; or (c) Have received a statement from school authorities agreeing with their preference for employment rather than continuing their education; or (d) Be currently enrolled in a secondary school and either work only during school vacation periods or work part-time during the school year under a formal student employment program.

Qualifications

All qualifications must be met by the closing date of this announcement-12/22/2025-unless otherwise stated in this vacancy announcement.

Credit will be given for all appropriate qualifying experience. To receive credit for experience, your resume MUST clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience.

To qualify for this position at the GS-06 grade level, you must possess the following minimum qualifications by close of the announcement:

• SPECIALIZED EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-05 grade level in the Federal service (obtained in either the public or private sectors). This experience includes activities such as providing administrative office support such as tracking deadlines, inputting and analyzing data, drafting written correspondence, and maintaining digital and hard copy files; providing internal and external communication while representing an organization to include phone, in person, and written communication; monitoring commercial activities for adherence to applicable laws, regulations and policies; and other similar work. You must include hours per week worked in your resume to receive credit.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

ICTAP/CTAP Statement: Current surplus and current or former displaced Federal individuals who have special prior­ity selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) must be well qualified for the position to receive consideration for special priority selection. Well qualified means that the applicant meets the following: OPM qualification standards for the position; all selective placement factors, where applicable; special qualifying conditions that OPM has approved for the position, where applicable; is physically qualified with reasonable accommodation, where appropriate to satisfactorily perform the duties of the position upon entry; and is rated by the organization at least at the well qualified level on all competencies.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement.

Resumes must not exceed two single-sided pages and resumes longer than two pages will not be accepted. You may only submit one resume. Only the document submitted as the "Resume" under the Documents section will be used to determine your qualifications/eligibility and for rating purposes. In the event you submit more than one resume, only the latest submission will be reviewed.

A review of your resume and supporting documentation will be made and compared against your responses to the Assessment Questionnaire to determine if you are qualified for this job. If your resume is incomplete or does not support the responses provided in the Assessment Questionnaire, or if you fail to submit all required documentation, you will be rated 'ineligible', 'not qualified', or your score will be adjusted accordingly. If a determination is made that you have inflated your qualifications or experience, you can lose consideration for this position. Please follow all instructions carefully; errors or omissions can affect your rating.

Candidates will be rated and ranked using Category Rating procedures. These procedures place candidates with veteran's preference above non-preference eligibles within each category. Veterans with a service connected disability of at least 10 percent are listed in the highest quality category, except when the position being filled is scientific or professional at the GS-09 grade level or higher. Under Category Rating, candidates will be rated and ranked into one of three categories:

• Best Qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors and are highly proficient in all requirements of the job and can perform effectively in the position
• Well Qualified - applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors and are proficient in most of the requirements of the job
• Qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors and are proficient in some, but not all of the requirements of the job.

You will be evaluated on the following competencies:

• Administration and Management
• Customer Service (Clerical/Technical)
• Planning and Evaluating

In order to be considered for this position, you must complete all required steps in the process. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.

The following documents are required and must be submitted by 11:59 PM (EST) on 12/22/2025:

1. Resume which includes a list of all significant jobs held and duties performed, with dates specified in month and year format, and indicate hours worked per week. If military or civilian, please include your rank and/or grade. Your resume must clearly show how long your have held each grade in a federal position.Resumes must not exceed two single-sided pages and resumes longer than two pages will not be accepted. The minimum font size is 10-point for all body text. Headers may be slightly larger but must remain legible. All resumes must maintain a minimum 0.5-inch margins on all sides to ensure readability and prevent excessive content compression. Including supplemental pages or attachments disguised as resume extensions are prohibited and will not be reviewed to determine your eligibility/qualifications
2. Complete All Required Assessments.
3. Other Supporting Documents, if applicable, such as:
   • Veterans Preference Documentation:
     • If you are a Discharged, Non-Disabled Veteran, you must submit a copy of your DD-214 showing character of discharge (Member 4 copy), or other Documentation of Service and Separation under Honorable Conditions, as listed on the SF15. If you don't have your DD-214, you may request it after discharge from the National Archives.
     • If you are a veteran within 120 days of discharge, you must submit signed documentation from the Armed Forces certifying: 1) your expected release/retirement from active duty, 2) under honorable conditions, 3) your pay grade/rank/rate at time of discharge, 4) dates of active duty service, 5) any campaign or expeditionary medals received, & 6) dated within 120 days of your separation.
     • If you are a Disabled Veteran, Purple Heart Recipient, or Mother or Spouse of a Disabled or Deceased Veteran, you must submit all additional proof required by the SF15, and if applicable, a completed SF15. You may request a copy of your Department of Veterans Affairs letter from www.ebenefits.va.gov or call 1-800-827-1000 to establish proof of disability.
4. Documentation for Interagency/Career Transition Assistance Plan consideration if you are a displaced Federal employee within the local commuting area. You must include: 1) Proof you are a displaced Federal employee, e.g., RIF Separation Notice, Notice of Proposed Removal, etc; 2) SF-50s (Notifications of Personnel Action) showing career/conditional tenure competitive status, promotion potential and duty location; and 3) your most recent performance appraisal. To exercise selection priority, displaced or surplus Federal employees must be rated well-qualified or above on the rating criteria for this position.

Failure to submit any of the above-mentioned required documents will result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.

Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from any badges, licenses, etc.

Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency's staffing offices.

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