• Responsible for directing and supervising activities of subordinate staff executing fee collection duties.
• Fee collection duties may include: operating and troubleshooting equipment (e.g., point of sale systems, electronic cash register, credit card machine, and/or computer), collecting and accounting for fees, managing campground reservation systems, disseminating park/area information and literature, and conducting traffic control.
• Serve as a uniformed front-line representative of the park.
• Model best practices in performance of fee collection duties which include: collecting appropriate fees at entrance stations in accordance with accountability guidelines, issuance of various park passes in accordance with current interagency pass policy, tracking and securing accountable stock, and providing excellent customer service to the visiting public.

Physical Demands: This position may require standing for long periods of time, as well as walking, bending, and lifting of moderately heavy items. Mental stress and physical fatigue occur due to the high volume of personal contacts and the responsibility of dealing with large amounts of money. If applicable, extreme physical exertion may be required while performing search and rescue, wildland firefighting, and other emergency response duties.

Working Conditions: This position typically works at an entrance station, campground office, fee office, remit office, visitor center, and/or visitor contact station. Work may be frequently performed in small, outdoor structures with open windows which results in exposure to extremes of temperature, rain, snow, wind, and direct sunlight. Park areas may be geographically located in areas of high elevation, rugged terrain, or dense populations. High levels of vehicle noise and emissions may exist during heavy visitation periods. Duties may be performed alone and/or in isolated locations.

Conditions of employment

• U.S. Citizenship required.
• Appointment subject to background investigation and favorable adjudication.
• Meet Selective Service Registration Act requirement for males.
• DIRECT DEPOSIT: Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program.
• HOUSING: Park housing may be available for this position.
• UNIFORM: You may be required to wear a uniform and comply with the National Park Service uniform standards. A uniform allowance will be provided.
• WORK SCHEDULE: You may be required to work evenings, weekends, holidays, and/or overtime.
• DRIVER'S LICENSE: You will be required to operate a government (or private) motor vehicle as part of your official duties; a valid driver's license is required. You will be required to submit a Motor Vehicle Operator's License and Driving Record. You must also submit (within a State sealed envelope or submitted directly by the State authorities), and at your own expense, all certified driving records from all States that disclose all valid driver's licenses, whether current or past, possessed by you.

Qualifications

All qualifications must be met by the closing date of this announcement-03/02/2026-unless otherwise stated in this vacancy announcement.

Credit will be given for all appropriate qualifying experience. To receive credit for experience, your resume MUST clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience.

To qualify for this position at the GS-08 grade level, you must possess the following minimum qualifications by close of this announcement:

SPECIALIZED EXPERIENCE: At least one full year (52 weeks) of specialized experience comparable in scope and responsibility to the GS-07 grade level in the Federal service (obtained in either the public or private sectors). Specialized experience demonstrates the knowledge, skills, and abilities necessary to successfully perform the duties of a Supervisory Recreation Fee Technician. Your resume must show hours per week worked for each position and the to/from dates in month/year format.

Examples of Specialized Experience include, but are not limited to:

• Leading and/or training others in collecting appropriate fees following established accountability guidelines;
• Leading and/or training others in operating an electronic cash register;
• Leading and/or training others in completing shift reports to verify money collected, accountable stock sold, and all transactions from the shift;
• Resolving issues that arise in the remittance process and assisting staff with fee issues;
• Auditing fee collection and deposit procedures;
• Leading or supervising a fee collection operation to include hiring, scheduling, and managing others involved in fee collection and visitor orientation programs; and/or
• Working with technology and software used in revenue and fee management.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. If including Volunteer Experience, please include to and from dates of service (month/year) and hours per week worked.

ICTAP/CTAP Statement: Current surplus and current or former displaced Federal individuals who have special prior­ity selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) must be well qualified for the position to receive consideration for special priority selection. Well qualified means that the applicant meets the following: OPM qualification standards for the position; all selective placement factors, where applicable; special qualifying conditions that OPM has approved for the position, where applicable; is physically qualified with reasonable accommodation, where appropriate to satisfactorily perform the duties of the position upon entry; and is rated by the organization at least at the well qualified level on all competencies.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement.

Resumes must not exceed two single-sided pages and resumes longer than two pages will not be accepted. You may only submit one resume. Only the document submitted as the "Resume" under the Documents section will be used to determine your qualifications/eligibility and for rating purposes. In the event you submit more than one resume, only the latest submission will be reviewed.

A review of your resume and supporting documentation will be made and compared against your responses to the Assessment Questionnaire to determine if you are qualified for this job. If your resume is incomplete or does not support the responses provided in the Assessment Questionnaire, or if you fail to submit all required documentation, you will be rated 'ineligible', 'not qualified', or your score will be adjusted accordingly. If a determination is made that you have inflated your qualifications or experience, you can lose consideration for this position. Please follow all instructions carefully; errors or omissions can affect your rating.

Candidates will be rated and ranked using Category Rating procedures. These procedures place candidates with veteran's preference above non-preference eligibles within each category. Veterans with a service connected disability of at least 10 percent are listed in the highest quality category, except when the position being filled is scientific or professional at the GS-09 grade level or higher. Under Category Rating, candidates will be rated and ranked into one of three categories:

• Best Qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors and are highly proficient in all requirements of the job and can perform effectively in the position.
• Well Qualified - applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors and are proficient in most of the requirements of the job.
• Qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors and are proficient in some, but not all of the requirements of the job.

You will be evaluated on the following competencies:

• Accountability
• Customer Service
• Managing Human Resources
• Technical Competence
• Technology Application

In order to be considered for this position, you must complete all required steps in the process. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.

THE FOLLOWING DOCUMETNS ARE REQUIRED AND MUST BE SUBMITTED by 11:59 PM (EST) on 03/02/2026:

1. RESUME: Which includes a list of all significant jobs held and duties performed, with dates specified in month and year format, and indicate hours worked per week.
   • If military or civilian, please include your rank and/or grade.
   • Your resume must clearly show how long you have held each grade in a federal position.
   • Resumes must not exceed two single-sided pages and resumes longer than two pages will not be accepted.
   • The minimum font size is 10-point for all body text. Headers may be slightly larger but must remain legible.
   • All resumes must maintain a minimum 0.5-inch margins on all sides to ensure readability and prevent excessive content compression.
   • Including supplemental pages or attachments disguised as resume extensions are prohibited and will not be reviewed to determine your eligibility/qualifications
2. Complete All Required Assessments.
3. Other Supporting Documents, if applicable, such as:
   • Veterans Preference Documentation:
     • If you are a Discharged, Non-Disabled Veteran, you must submit a copy of your DD-214 showing character of discharge (Member 4 copy), or other Documentation of Service and Separation under Honorable Conditions, as listed on the SF15. If you don't have your DD-214, you may request it after discharge from the National Archives.
     • If you are a veteran within 120 days of discharge, you must submit signed documentation from the Armed Forces certifying: 1) your expected release/retirement from active duty, 2) under honorable conditions, 3) your pay grade/rank/rate at time of discharge, 4) dates of active duty service, 5) any campaign or expeditionary medals received, & 6) dated within 120 days of your separation.
     • If you are a Disabled Veteran, Purple Heart Recipient, or Mother or Spouse of a Disabled or Deceased Veteran, you must submit all additional proof required by the SF15, and if applicable, a completed SF15. You may request a copy of your Department of Veterans Affairs letter from www.ebenefits.va.gov or call 1-800-827-1000 to establish proof of disability.
4. Documentation for Interagency/Career Transition Assistance Plan consideration if you are a displaced Federal employee within the local commuting area. You must include: 1) Proof you are a displaced Federal employee, e.g., RIF Separation Notice, Notice of Proposed Removal, etc; 2) SF-50s (Notifications of Personnel Action) showing career/conditional tenure competitive status, promotion potential and duty location; and 3) your most recent performance appraisal. To exercise selection priority, displaced or surplus Federal employees must be rated well-qualified or above on the rating criteria for this position.

Failure to submit any of the above-mentioned required documents will result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.

Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from any badges, licenses, etc.

Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency's staffing offices.

Next steps