Summary
The FBI's Information Technology Infrastructure Division (ITID) is seeking a highly qualified Senior Audio-Video Engineer, to maintain secure, reliable, and state-of-the-art audiovisual engineering solutions. If you thrive in a challenging and dynamic environment where innovation and excellence are paramount, working in the Communication Services Unit (CSU) is the opportunity for you!
This job is open to
Clarification from the agency
All U.S. Citizens.
Duties
- Collaborate with stakeholders, architects, project managers, and team leads, to analyze requirements, deliver industry-leading voice/video technical solutions successfully and on time.
- Test new software releases for audio visual and video teleconferencing devices to ensure interoperability with existing infrastructure, support monthly maintenance window activities.
- Ensure compliance with security protocols and best practices for conference room technology.
- Lead a project team in the full development lifecycle including requirements gathering, estimation, design, development, QA testing, deployment, and maintenance in a Jira environment, keeping management and customers involved through the entire process. This could include new system or major enhancements to an existing system.
- Identify new and existing products, technologies, and/or architectures to solve design, development, and operational problems.
- Provide advanced programming and graphic touch panel interface layouts to assigned project teams for integrated AV/IT systems using primarily Crestron, C++, Java, HTML, and other programming languages as needed to meet project scope, budget, and schedule.
- Vendor Management: Evaluate, select, and manage voice and telecommunications vendors, service providers, and equipment suppliers, negotiate contracts, and oversee service level agreements (SLAs).
- Provide technical leadership, mentorship, and training to junior engineers and team members, collaborate with cross-functional teams (IT, network operations, security) on projects, and contribute to technology planning and strategy discussions.
Requirements
Conditions of Employment
- Must be a U.S. citizen
- Must be able to obtain a Top Secret-SCI clearance
Qualifications
GS-13: Applicant must possess at least one (1) year of specialized experience equivalent to the GS- 12 grade level. SE is defined as follows:
- Current or previous experience as an IT Team Lead or Supervisor.
- Highly proficient using JAVA, HTML, C++, or similar types of programming languages, as well as knowledge of digital communications protocols such as IP, RS232, RS485.
- Familiarity with Microsoft Office applications including Outlook, Excel, and Word.
- Experience communicating in verbally and in writing difficult messages clearly and with tact and diplomacy.
- Excellent analytical, problem-solving, and decision-making skills, with attention to detail and a focus on delivering high-quality voice solutions.
Desired Skills
Desired skills are NOT mandatory and will NOT be utilized to minimally qualify applicants.
Desired Skills are:
- Crestron Master Certified Programmer.
- Engineer, design, install, support audio/video solutions that include Crestron as the core infrastructure.
- Ability to work independently as well in a team environment.
Education
Education may NOT be substituted for specialized experience.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application will be evaluated and rated under the FBI's Candidate Rating Procedures. Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed in this announcement and will be compared to your responses to the online assessment questionnaire. High self-assessment in the vacancy questions that is not supported by information in your resume, and/or supporting documents may eliminate you from Most Competitive status.
Your application will then be placed in one of three categories: Most Competitive, Competitive, or Least Competitive. Names of candidates in the Most Competitive category will be sent to the hiring official for employment consideration. Veterans' preference will be applied.
All applicants will be rated on the following Competencies:
- Customer Service
- Information Management
- Technology Awareness
- Communication
- Leadership
- Collaboration
Required Documents
- Your resume, specifically noting relevant work experience and associated start and end dates
- A complete assessment questionnaire
- Other supporting documents (if applicable):
- College transcripts, if qualifying based on education or if there is a positive education requirement.
- Notification of Personnel Action, SF-50; not applicable to current FBI employees.
- Memorandum for Record (MFR), Please see Additional Information.
- Most recent Performance Appraisal; not applicable to current FBI employees.
- Veterans: DD 214; Disabled Veterans: DD 214, SF-15, and VA letter dated 1991 or later.
How to Apply
To apply for the Senior Audio-Visual Engineer position, please click here.
The official title of this position is IT Specialist.
Next steps
Once your complete application is received we will conduct an evaluation of your qualifications and determine your ranking. The Most Competitive candidates will be referred to the hiring manager for further consideration and possible interview. You will be notified of your status throughout the process.
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