Senior Duty Manager NF-03 Job in Honolulu, HI

Vacancy No. WENAFP42512751702 Department Army Installation Management Command
Salary $56,000.00 to $63,000.00 Grade 3 to 3
Perm/Temp Permanent FT/PT Full-time
Open Date 6/16/2025 Close Date 6/23/2025
Job Link Apply Online Who may apply Status Candidates
Locations:
Honolulu, HI


Summary

Serves as a Senior Duty Manager in the Security Department of the Hale Koa Hotel.

2025 Cost of Living Allowance (COLA) for Honolulu, HI is 8.64%.

This announcement is open to current Hale Koa Hotel employees only.

This job is open to

Clarification from the agency

The area of consideration for this vacancy is current employees of the Hale Koa Hotel.

Duties

As senior duty manager, assists supervisor in the accomplishment of work by other duty managers and evaluates security related activities for security operations. Assist manager by insuring adequate staffing of operations with personnel and the protection of users. Carries out work in accordance with policies, regulations, directives, and requirements. Inspects facilities and reports on results. Exercises judgment on routine matters where discretion is permitted. Ensures that the organization's strategic plan, mission, vision and values are communicated to the team and integrated into the team's strategies, goals, objectives, work plans and work products and services. Supports the management team in decision making and responding to concerns of guests and users. Leads staff as required in the performance of their duties by providing coaching, directing, mentoring, training, monitoring and evaluating. Distributes and balances workload and tasks among staff in accordance with established work flows, skill level and/or occupational specialization, making adjustments to accomplish the workload in accordance with established priorities to ensure timely accomplishment of assigned team tasks and ensuring that each staff member has an integral role in developing a final team product. Reports on the status of progress of work, checking on work in progress and reviewing completed work to see that the manager's instructions on work priorities, methods, deadlines and quality have been met. Keeps manager informed of events or items of significance,. Enforces and carries out policy and requirements. Responsible for the safeguarding and protection of funds, property and personnel. Attends and or arranges for the conduct of security and emergency response training. Monitors and recommends scheduling for approval and leave requests. Approves leave in emergency leave as delegated by management. Resolves simple and informal complaints and refers others to management. Represents the team consensus and conveys the team findings and recommendations in meetings. May be required to help plan, conduct, publicize and arrange support for a variety of events and related functions. As duty manager, performs security checks and makes adjustments based on security functions and as a security office responsible for the well-being of guests of the facility. Responds to emergencies and administers first aid as required. Maintains daily logs and records as required.

Requirements

Conditions of Employment

  • Direct Deposit and Social Security Card are required upon appointment
  • Meet qualification/eligibility/background requirements for this position
  • Satisfactory completion of employment verification (E-Verify) check
  • One year probationary period may be required
  • A physical examination may be required
  • Must be able to obtain a Tier 1 background investigation.
  • Must be able to work weekdays, weekends, holidays and various hours of the day and week when required.
  • Must have CPR, AED, and BLS certifications or have the ability to obtain within 6 months of employment?

Qualifications

1. Must have at least 12 months of related work experience in Security in a management supporting role.
2. Must have experience operating video security surveillance system.
3. Must have experience with basic office equipment and Microsoft Office software, including Word, Excel, and PowerPoint.

Education

This job does not have an education qualification requirement.

Additional information

  • Additional selections may be made from this vacancy announcement for up to 90 days after the closing date.
  • Payment of Permanent Change of Station (PCS) costs is not authorized based upon a determination that a PCS move is not in the Government interest.
  • Please check out our application information kit to view additional information you may find useful when applying for our jobs.
  • Important Information Regarding Access to Certain Federal Facilities: Access to certain federal facilities may require a REAL ID-compliant driver's license/ID (marked with a star) or an Enhanced Driver's License (EDL) from WA, MI, MN, NY, or VT. See https://www.tsa.gov/real-id for details.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your experience is subject to evaluation and verification against the information in your resume. The numeric rating you receive is a self-assessment only and is based on your responses to the questionnaire. Do not overstate or understate your level of experience and capability. If a determination is made that you rated yourself higher than is supported by your resume, or if your resume lacks sufficient information, you will be rated accordingly or you may be considered ineligible.

Required Documents

The following documents must be submitted with your application:

  • Resume

Optional: Our job application (DA Form 3433) will be accepted in place of a resume.
Please note that if you upload multiple resumes, only the most recently uploaded version will be used to determine your qualifications for this position.

The below items are accepted and may be needed to support a qualification and/or claimed priority/preference
  • Cover Letter
  • DD-214/ Statement of Service
  • DA Form 3433
  • PCS Orders
  • Resume
  • Separation Notice (RIF)
  • SF-50/ Notification of Personnel Action


Including any of the following on your resume may result in an ineligible rating:
Classified or government sensitive information
Social Security Number (SSN)
Photos of yourself
Personal information, such as specifically mentioning your age, gender, race/national origin, etc
Encrypted and digitally signed documents
Illegible documents or files that cannot be opened

How to Apply

You may submit your application packet using one of the two methods identified below:

  1. Electronically (preferred): https://www.usajobs.gov/ and search for announcement number WENAFP42512751702. All documentation required in the vacancy must be submitted by 11:59 p.m., Eastern Standard Time, on the closing date of the announcement.
  2. Manually: A manual application may be obtained by contacting the servicing Human Resources Office listed on this announcement. If you are applying manually, all required documentation must be received no later than 4:00 p.m., Hawaii Standard Time to the Human Resources Office, on the closing date of the announcement.

Agency contact information

Stacy Okutani

Next steps

Referred applicants will be evaluated by a rating panel to determine the quality and extent of total accomplishments, experience, education, and/or certification. The top candidates will be forwarded to the hiring official for selection consideration and may undergo an interview and reference checks.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.