Duties
Serves as the Senior Electronics Technician and principal technical authority for the Venture Entertainment Program. Provides enterprise-wide technical leadership for the planning, installation, integration, configuration, maintenance, troubleshooting, repair, inspection, and modernization of slot machines, progressive gaming systems, surveillance interfaces, network-connected gaming equipment, and associated electronic, electrical, electromechanical, and communications systems supporting gaming operations worldwide. The program's subject matter expert will provide authoritative guidance to senior management, field personnel, contractors, manufacturers, and vendors on gaming technology, system reliability, maintenance standards, operational readiness, modernization, cybersecurity, and emerging technologies. Exercises independent judgment in resolving complex and unprecedented technical problems, establishing technical standards, developing maintenance strategies, and advising management on requirements affecting installations throughout the enterprise. Serves as the subject matter expert for electronic gaming and related technologies. Provides expert consultation on equipment performance, maintenance, reliability, operational readiness, and modernization. Plans, coordinates, and oversees installation, configuration, testing, sustainment, upgrades, and repair of slot machines, progressive systems, electronic controllers, surveillance interfaces, digital displays, computer hardware/software, and communications equipment. Performs advanced troubleshooting, diagnostics, and root-cause analysis of complex electronic, electromechanical, software, and communications systems; develop corrective actions and solutions to restore operations and prevent recurrence. Develops and manages preventive maintenance programs, inspection and testing schedules, calibration requirements, certification standards, and reliability initiatives; evaluates performance trends and recommends process improvements, equipment modifications, and lifecycle replacement strategies. Research and evaluates emerging gaming technologies, equipment enhancements, software upgrades, and modernization initiatives; analyzes technical specifications, operational requirements, lifecycle costs, maintainability, compatibility, and risks to support procurement and long-range program planning. Establishes technical standards, maintenance procedures, troubleshooting guides, SOPs, and program documentation, ensuring compliance with manufacturer requirements, gaming regulations, internal controls, cybersecurity requirements, and organizational policies. Serves as program lead instructor and technical trainer. Develops and delivers classroom, laboratory, field, and individualized training; mentors' technicians and operators and evaluates workforce development requirements to maintain a highly skilled technical workforce. Provides oversight during installations, upgrades, inspections, and operational assessments and coordinates with manufacturers, software providers, contractors, regulatory representatives, and installation personnel to resolve technical issues and ensure successful project execution. Conducts worldwide technical inspections and operational assessments to evaluate equipment condition, maintenance effectiveness, compliance, readiness, reliability, and adherence to established standards; findings and recommendations. Prepares and presents technical briefings, reports, analyses, and recommendations to senior leadership concerning system performance, reliability, modernization, operational risks, resource requirements, and program effectiveness. Maintains technical currency through manufacturer certifications, professional training, industry research, and other professional development. Perform other related duties as assigned.
If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/13059862
Requirements
Conditions of employment
- This position requires the incumbent to complete a background investigation with favorable results.
- This position requires that the incumbent be a U.S. Citizen or a Legal U.S. Resident for a minimum of 3 years.
Qualifications
Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 10/05/2026
Business Based Action, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference
In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.
Qualifying Experience:
This position requires progressive technical work involving advanced electronic principles and/or their application to the installation, operation, maintenance, troubleshooting, testing, calibration, modification, and repair of complex electronic and electromechanical systems. Must have comprehensive knowledge or experience demonstrating electronic gaming equipment or associated systems, to include slot machines, surveillance interfaces, communication equipment or network connected devices. Mut have experience in interpreting schematics, wiring and logic diagrams, technical manuals, engineering specifications and/or diagnostic software. The incumbent must demonstrate knowledge in using electronic testing equipment and advanced diagnostic techniques. Required to develop and present technical training; prepare technical documentation and reports; and provide authoritative technical guidance to management, technicians, contractors, and manufacturers.
Knowledge, Skills and Abilities (KSA's):
Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:
- Demonstrate knowledge in using electronic testing equipment and advanced diagnostic techniques.
- Knowledge of computer hardware, operating systems, software applications and/or related technologies is highly desired.
- Must have the ability to communicate effectively orally and in writing.
**NOTE: Those qualified applicants who meet both the minimum qualification requirement(s) and highly preferred criteria(s) will be considered best qualified for this position and will be referred to the selecting official(s) first for consideration.
All other applicants will be referred as needed and requested by the selecting official(s).
**Reminder to Applicants: Your experience has to be clearly identified in your resume in order to receive consideration. If your resume does not provide enough information regarding your work history for us to make a creditable qualification determination, your application package may be rendered disqualified, and you will no longer be considered for this position.
(Format example: Employer name, position title, beginning and ending dates of employment, with summary of duties, etc.)
Education
Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.
Additional information
- Individual must fully meet qualification/eligibility/background requirements for this position.
- U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal affiliation or a signed memorandum indicating the installation's decision on the 3-year residency requirement..
- Male applicants born after December 31, 1959 must be registered for Selective Service.
- Direct deposit is required.
- Satisfactorily complete an employment verification (E-Verify) check.
- A probationary period may be required.
- Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD).
- Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest.
- Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement.
- Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible.
- This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force.
- Applicants must be able to provide a REAL ID or present a combination of source identity documents authorized to facilitate access to the installation. Please contact the servicing HR Office with any questions.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your resume and supporting document will be evaluated against the qualifications of the position.
Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.
You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.
To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume.
Required Documents
Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,). The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:
Your resume may be submitted in any format and must support identified the general or specialized experience described in this announcement. If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.
Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include:
- Cover Letter
- DD-214/ Statement of Service
- Diploma/ GED
- Disability Letter (VA)
- License
- Other (1)
- Other (2)
- PCS Orders
- Professional Certification
- Proof of Marriage Status
- Resume
- Separation Notice (RIF)
- SF-50/ Notification of Personnel Action
- Transcript
As described above, your
complete application includes your resume, your responses to the online questionnaire, and supporting documents which prove your claimed eligibility. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.
NOTE: Documents submitted as part of the application package to include supplemental documents may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.