Summary
The U.S. Secret Service is seeking a results driven Senior Technical Advisor to carry out the overall planning and oversight of the agency-wide records and information management programs.
This job is open to
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Federal employees - Competitive service
Current federal employees whose agencies follow the U.S. Office of Personnel Management's hiring rules and pay scales.
Federal employees - Excepted service
Current federal employees whose agencies have their own hiring rules, pay scales and evaluation criteria.
Career transition (CTAP, ICTAP, RPL)
Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.
Veterans
Veterans of the U.S. Armed Forces or a spouse, widow, widower or parent of a veteran, who may be eligible for derived preference
Clarification from the agency
This position is open to all U.S. Citizens, lnteragency Career Transition Assistance Program (ICTAP) eligibles and Agency Career Transition Assistance Program (CTAP) employees.
Duties
You will serve as the principal advisor on records and executive information management to Secret Service leadership, for all records and executive information matters under the purview of the agency's leaders and directorates. You will have overall responsibility, as well as delegated authority, for the oversight and administration of broad, emerging, and/or critical agency programs related to the capture and preservation of executive level records, decision support materials, and operating procedures; categorization and retention of agency records; and associated organizational control and accountability programs mandated by the National Archives and Records Administration (NARA), the Department of Homeland Security (DHS), the Office of Management and Budget, and/or other cognizant entities. In this role, you will provide expert and authoritative consultation on highly specialized matters of utmost difficulty, sensitivity, scope, and/or urgency; and maintain liaison with external and oversight authorities in order to negotiate and resolve challenges to agency mission and business processes.
Duties include, but are not limited to:
- Formulates agency guidance for recordkeeping in accordance with the agency's strategic plan, NARA standards and practices, and Congressional mandates for all defined records and non-record materials created by electronic and non-electronic mechanisms.
- Establishes professional and technical standards in accordance with leading records and executive information management philosophies, methods, and approaches. Provides leadership, guidance, and counsel to organizational managers and employees in exploring new methods, studying approaches or options for innovation, and securing state-of-the-art technology (including artificial intelligence and other cognitive technologies) for the agency's adaptation and use in converting paper documents into electronic form.
- Researches, develops, establishes, and implements agency policies, methods, and standards for full administrative and functional operations of agency record systems and processes. Employs state-of-the-art information technology techniques and modern business management practices, to ensure development, establishment, maintenance, and monitoring of effective systems of administrative control for safeguarding all agency records, including those considered essential within Continuity of Operations and Continuity of Government scenarios. Consults with the Chief Information Officer to assure technology in use is consistent with the agency's enterprise architecture, as well as with applicable statutes and regulations.
- Develops and curates the central agency records repository for the most important official documents and agency action/decision materials for the agency's leaders and directorates and provides expert and authoritative research and consultation related to these materials.
- Builds and expands effective partnerships through collaborations with executive level counterparts in the Secret Service, in other DHS organizations, and in other external oversight agencies to integrate, reconcile, and execute needed policy and change management processes needed to achieve success throughout the enterprise.
Requirements
Conditions of employment
- U.S. Citizenship is required.
- If you are a male applicant born after December 31, 1959, certify that you have registered with or are exempt from having to do so.
If selected for this position, you will be required to:
- Obtain and maintain a Top-Secret clearance.
- Submit to a drug test prior to your appointment and random drug testing while you occupy the position.
- Submit a credit check after a conditional offer of employment has been accepted.
- You must file a Confidential Financial Disclosure Report OGE-278e within 30 days of appointment and annually from then on.
There are three key documents that contain important information about your rights and obligations. Please read and retain these documents:
Qualifications
To be considered qualified for this position you must meet the following qualification requirements for the Senior Technical Advisor position in which you are applying.
You must have specialized experience that is equivalent to the GS-15 grade level or above, which demonstrates your knowledge, skills, and abilities to successfully perform the duties of the position. Experience is typically in or related to the work of the position as described in the "Duties" section listed above. Such experience may include:
- Advising leadership on organizational research and program alignment to improve efficiency and overall effectiveness of records management and administration.
- Making recommendations on various strategies, techniques and technical requirements needed to achieve established goals.
- Providing an understanding of records management, as well as guiding policies and regulations, and operationalization of research findings that support the overall mission of oversight and dissemination.
- Serving as the directorate or agency representative to department or inter-governmental forums concerning programs related to the capture and preservation of executive level records, decision support materials, and operating procedures, categorization and retention of agency records. Presenting briefings and/or research findings to inform external stakeholders.
- Presenting completed studies and findings in a balanced, clear and meaningful manner. Preparing analyses and comparisons of alternative methods of achieving program and policy objectives; and informing senior executive leadership on a variety of complex issues that may require changes in statute and/or policy.
PROFESSIONAL TECHNICAL QUALIFICATIONS (PTQ): Candidates must demonstrate their experience meets the PTQs for this position within their two-page resume. Separate narratives will NOT be accepted or reviewed.
PTQ 1: Demonstrated experience developing and recommending policies concerning records management and information sharing.
PTQ 2: Demonstrated experience advising senior management staff and officials on best practices for executive knowledge and decision management, advises on the appropriate methods and techniques to use in order to adequately and sufficiently document program goals, objectives, and outcomes; manages processes or studies critical to the resolution of far-reaching operating issues and problems, and ensures high standards of quality for information and analysis are maintained and met.
PTQ 3: Demonstrated experience providing analyses, reports, briefings, presentations, and recommendations to executive management on executive information management mission, programs, study findings, and services.
Time-in-grade requirements do not apply to SL positions, so applicants do not need to have spent a certain period of time at the GS-15 or equivalent level.
The qualification requirements listed above must be met by the closing date of this announcement.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Education
This job does not have an education qualification requirement.
Additional information
DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.
If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.
The Fair Chance to Compete for Jobs Act prohibits the Department of Homeland Security and its Components from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to Equal.Opportunity@usss.dhs.gov.
The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707. Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application will be rated on the extent and quality of your experience and training relevant to the duties of the position.
Subject Matter Expert Resume Review: Subject matter experts (SME) will review your resume to determine your professional technical qualifications for this position based on the required specialized experience. SMEs will review your resume, starting at your work experience. SMEs will not review additional information beyond your resume (e.g., cover letter, links embedded in your resume). Highly qualified applicants will be referred for a structured interview.
Interview Requirement: Multiple interviews may be required for this position. Failure to complete the interview(s) may result in removal from further consideration. If you are found to be among the top qualified candidates, you may be referred to the selecting official for employment consideration.
Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):
- Strategic Thinking
- Stakeholder Engagement
- Organizational Awareness
- Technical Competence
- Technical Credibility
Veterans: Qualified preference eligible veterans who meet the eligibility and qualification requirements will be placed above non-preference eligibles. View information on
veterans' preference.
Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the Federal government, you are not ICTAP eligible. View information about
ICTAP eligibility on OPM's Career Transition Resources website. To be considered eligible under ICTAP, you must be deemed qualified based on the structured resume review, as described above. In addition, you must submit the supporting documents listed under the required documents section of this announcement.
Veterans Employment Opportunities Act (VEOA): To be eligible for a VEOA appointment, the veteran must be 1) a preference eligible; or 2) be a veteran separated after 3 or more years of continuous active service performed under honorable conditions. In addition, you must submit the supporting documents listed under the required documents section of this announcement. Veteran's preference does not apply under Merit Promotion procedures. View VEOA information on
Feds Hire Vets.
Required Documents
A complete application includes items described below. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible).
Please carefully review the following list to determine what documentation you need to submit. Some documents may not apply to all applicants.
1. RESUME: All applicants are required to submit a resume limited to two (2) pages (i.e., 1 page that is double-sided or 2 pages that are one-sided each) showing all relevant experience. PLEASE DO NOT USE USAJOBS RESUME BUILDER. When uploading your Resume, select the supporting document type "Resume".
2. VACANCY QUESTIONS: Responses are automatically submitted through USAJOBS when you apply to this vacancy.
3. Current or former Federal civilian employees, please include your most recent SF-50: Notification of Personnel Action, which shows series, grade, tenure (Box 24) and position occupied (Box 34). When uploading your SF-50, select the Supporting Document Type labeled "SF-50/Notification of Personnel Action."
4. Are you claiming special priority selection rights under the Interagency Career Transition Assistance Program (ICTAP)? Submit a copy of your agency notice, a copy of your most recent performance appraisal (with at least a satisfactory rating) and a copy of your most recent SF-50, Notification of Personnel Action, noting your current position, grade level, and duty location.
5. Are you a Veteran? Submit Member Copy 4 of your DD-214 (Certificate of Release or Discharge from Active Duty) or Statement of Service. If a DD-214 is not available, submit your Statement of Service from the Armed Forces that list the beginning and ending dates of active service, your rank, and confirm that you will be separated under honorable conditions. Those applying for 10-point preference must fill out the SF-15 (click here for the form) and provide the required documentation listed on the back of the form. Click here for more veterans' information.
6. Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, Notification of Personnel Action, along with a statement that provides the following information regarding your most recent political appointment: Position title, Type of appointment (Schedule A, Schedule C, Non-career SES or Presidential Appointee) Agency, beginning and ending dates of appointment.
Do not submit any additional documents. Unsolicited documents will not be considered.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
To apply for this position, you must complete the initial online application, to include submission of the documentation specified in the Required Documents section above.
Only resumes up to a total of two (2) pages will be accepted. Applicants with resumes exceeding two pages will be removed from consideration. To learn how to format and submit a two-page resume, please visit the USAJOBS Help Center.
The complete application package must be submitted by 11:59 PM Eastern Time (ET) on the closing date of this announcement to receive consideration. The application process is as follows:
- To begin your online application, click the Apply Online button and follow the prompts to register or sign into USAJOBS.
- Complete the online questionnaire and submit the required documents. See Required Documents section for more detail. Follow the prompts to select and upload your resume and/or other required documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
- The vacancy questionnaire includes four short, free-response essay questions. This provides an opportunity for you to highlight your dedication to public service for the hiring manager and agency leadership (or designee(s)). While your responses are not required and will not be scored, we encourage you to thoughtfully address each question. Please provide a response of 200 words or less to each question. You will be asked to certify that you are using your own words and did not use a consultant or artificial intelligence (AI) such as a large language model (LLM) like ChatGPT or Copilot.
- You must complete the application process and submit any required documents no later than 11:59 p.m. Eastern Time (ET) on the closing date of this announcement.
To update your application, at any time during the announcement open period, return to your
USAJOBS account. There you will find a record of your application, the application status, and an option to Update Application. This option will no longer be available once the announcement has closed.
To verify the status of your application both during and after the announcement open period, log into your
USAJOBS account. All of your applications will appear on the Welcome page. The application record in your USAJOBS account provides the Announcement Status and a "You applied on" date. This information does not confirm the agency application status. Use the "Track this Application" link for additional information regarding the agency application status, the documentation you submitted, and any correspondence sent related to this application. The Announcement Status will appear along with the date your application was last updated. For information on what each Announcement Status means, visit:
https://www.usajobs.gov/Help/how-to/application/status/.
It is your responsibility to verify that any information entered or uploaded is received and is accurate. Human Resources will not modify or change any part of your application. Determining your eligibility and qualifications is dependent on the supporting documentation and information provided, which may impact your referral for further consideration. If a document is not legible, we will not be able to view it in your application.
The Secret Service provides reasonable accommodation to applicants with disabilities, on a case-by-case basis. Please contact us if you require this for any part of the application and hiring process.
Next steps
Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.
If you have questions pertaining to your application, you may contact SESSUPPORT@usss.dhs.gov OR call 202-360-5070 (excluding weekends and Federal holidays) prior to the closing date of this announcement to receive assistance. Applicants must contact the Agency Point of Contact no later than 4:00 p.m. ET on the closing date of the announcement if assistance is needed when submitting an application.