Clarification from the agency

Your application will be considered if you are a: • GSA employee - must be employed in GSA-Public Building Services (PBS) • GSA surplus or displaced employees in the local commuting area who qualify for the Career Transition Assistance Program (CTAP) You must be serving on a career or career-conditional appointment, or under a noncompetitive Special Appointing Authority which provides for conversion to a permanent position in the Competitive Service.

• Directs all activities of a Facilities Management Service Center providing a high level of technical expertise and administrative skill. Delivers a full range of building management services and programs, Leading a team of Supervisory Building Managers who lead Building Managers, Lease Administration Managers and Project Managers in the execution of operational activities to include Building operations, Building Maintenance, space management, lease enforcement etc.)
• Collaborates and strategizes with other senior managers to continually explore and implement a full range of facilities management processes, for example, building operations, construction management, contract administration, and lease administration business and operating practices that create a streamlined, efficient organization that delivers safe, high-quality space and services to agency customers.
• Provides strategic leadership and oversight of all facilities operations by supporting: Long-term master plans, Operating and capital budgets,  Alignment of facilities initiatives with organizational goals, Oversight of compliance with safety, environmental, and regulatory requirements. Leads multi-disciplinary teams who provide direct maintenance, utilities, custodial, and grounds operations. Responsible for ensuring the reliability of critical building systems and delivering below below prospectus capital construction and renovation projects in federally controlled facilities
• Advises the Enterprise Commissioner and Assistant Commissioner on important matters relating to the management of large, complex Federally-controlled buildings within the Service Center area, including but not limited to facilities-related, customer-focused or community-related issues.
• Participates with higher-level management in formulating long range plans for PBS. Provides input and recommendations concerning capital investment projects, facilities operations, significant service trends, recurring problems and similar management concerns and opportunities.

Conditions of employment

• US Citizenship or National (Residents of American Samoa and Swains Island)
• Meet all eligibility criteria within 30 days of the closing date
• Meet time-in-grade within 30 days of the closing date, if applicable
• Register with the Selective Service if you are a male born after 12/31/1959

If selected, you must meet the following conditions:

Qualifications

For each job on your resume, provide:

• the exact dates you held  each job (from month/year to month/year)
• number of hours per week you worked (if part time).    

If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume.

The GS-15 salary range starts at $147,945 per year.  

To qualify, you must have at least one year of specialized experience equivalent to the GS-14 level or higher in the Federal service.

Specialized Experience: is directing, managing, and coordinating:

• facilities management, project management, and contract administration services.
• business strategies, plans, objectives, programs, and policies.
• quality customer service and support to a diverse customer base by assessing customer's needs and satisfaction of customer's expectations.
• financial and budget planning for a complex program.

Such experience must include:

• developing and implementing policy and procedures, including analyzing and monitoring programs or policies;

• presenting complex issues and providing recommendations to senior leaders; and

• developing and maintaining systems of records and internal controls.

Four positions may be filled in any of the following locations:

Chicago, IL; Springfield, IL; Detroit, MI; Grand Rapids, MI;Milwaukee, WI, Cincinnati, OH; Cleveland, OH; Columbus, OH; Dayton, OH; Indianapolis, IN; Nashville, TN; Knoxville,TN; Louisville, KY; Denver, CO; Lakewood, CO; Oklahoma City, OK; Tulsa, OK;Minneapolis/St. Paul; MN; Salt Lake City, UT; Albuquerque, NM; Miami, FL; Fort Lauderdale, FL; Tampa,FL; Atlanta, GA;Birmingham, AL

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

A panel of Subject Matter Experts (SMEs) will review the resumes of qualified candidates and assign a score for each of the five required Knowledge, Skills, and Abilities (KSAs) based on the experience documented in the resume and narrative responses.

1. Knowledge and understanding of operating programs relating to building management, architectural, engineering, contracting, space management services and programs for federally-owned and leased facilities within the area of responsibility Service Centers.
2. Knowledge of qualitative and quantitative techniques and data interpretation required to perform extensive coordination and fact-finding in order to identify client agency and building tenants' facility needs in relation to customer satisfaction; and technical and program data to analyze the effectiveness and efficiency of facility management leasing operations and contractual profitability initiatives.
3. Ability to manage projects impacted by multiple competing priorities and requirements and to successfully integrate these requirements to meet the goals and objectives outlined. Skill in allocating fiscal, staff and time resources to produce maximum results.
4. Provides written and oral reports to advise senior leaders on the effectiveness of all program operations and the progress in fulfilling management objectives and the actions taken to correct deficiencies and implement service enhancements.
5. Comprehensive analytical skills to apply a wide range of qualitative and/or quantitative methods for the assessment and improvement of program effectiveness.

Demonstration of these KSAs must be supported by your resume. Applicants should also make note of each KSA, as you will be asked to address them later in the application process.

Consideration will be given to performance appraisals and incentive awards in merit promotion selection decisions in accordance with 5 CFR 335.103(b)(3). You should list any relevant performance appraisals and incentive awards in your resume so that information will be taken into consideration during the selection process.  If selected, you may be required to provide supporting documentation.

If you are eligible under the Interagency Career Transition Assistance Plan (ICTAP) or GSA’s Career Transition Assistance Plan (CTAP), your resume must clearly demonstrate experience in at least 3 of the 5 required Knowledge, Skills, and Abilities (KSAs) to receive priority consideration.

ALL required documents must be submitted before the closing date. Review the following list to determine what you need to submit.

Your resume should not exceed 2 pages and must demonstrate the specialized experience related to the position for which you are applying. Your resume must contain the following information:

• Name, address, telephone number, email address;
• Job Title (if Federal Service, provide series and grade; if not in GS plan, provide GS equivalent grade);
• Relevant work experience—should include employer name, job title, start and end dates (month/year), the number of hours worked per week and descriptions that explain how you meet the required qualifications in the job announcement.
• Education, certifications or licensures—If the job announcement requires any education, certifications or licensures, make sure to include the required information and any required documents like transcripts.

Your resume should contain enough information to make a valid determination that you fully meet experience requirements for each grade level you are applying to. If you do not provide enough information for us to determine your qualifications, you may be rated ineligible.

GSA OIG Employees: Submit latest SF 50 (other than award SF 50)

If you are CTAP eligible - submit a, b, and c: (a) proof of eligibility including agency notice; (b) SF-50, and (c) most recent performance appraisal.

Current or Former Political Appointees: Submit SF-50.

Next steps

Additional locations