Shared Administrative Associate Oa Corporate Shared Support Program Lb and I Sb Se and Tege Register Job

Vacancy No. 21PHI-COR0443-0303-5/6 Department Internal Revenue Service
Salary $35,265.00 to $62,337.00 Grade 05 to 06
Perm/Temp Permanent FT/PT Full-time
Open Date 4/13/2021 Close Date 9/30/2021
Job Link Apply Online Who may apply Public

Job Description (Please follow all instructions carefully)
  • Accepting applications
  • Open & closing dates

    Opening and closing dates 04/13/2021 to 09/30/2021

  • Service


  • Pay scale & grade

    GS 05 - 06

  • Salary

    $35,265 to $62,337 per year

  • Appointment type


  • Work schedule



162 vacancies in the following locations:

  • Anchorage, AK
  • Huntsville, AL
  • Phoenix, AZ
  • Camarillo, CA
  • El Monte, CA
  • Fairfield, CA
  • Glendale, CA
  • Long Beach, CA
  • Los Angeles, CA
  • Oakland, CA
  • Sacramento, CA
  • Salinas, CA
  • San Bernardino, CA
  • San Diego, CA
  • San Francisco, CA
  • San Jose, CA
  • San Mateo, CA
  • Santa Ana, CA
  • Santa Clarita, CA
  • Santa Rosa, CA
  • Denver, CO
  • Westminster, CO
  • New Haven, CT
  • Washington, DC
  • Newark, DE
  • Fort Myers, FL
  • Jacksonville, FL
  • Maitland, FL
  • Miami, FL
  • Plantation, FL
  • Sarasota, FL
  • Tampa, FL
  • Atlanta, GA
  • Atlanta, GA
  • Decatur, GA
  • Davenport, IA
  • Des Moines, IA
  • Boise, ID
  • Chicago, IL
  • Downers Grove, IL
  • Fairview Heights, IL
  • Matteson, IL
  • Schiller Park, IL
  • Carmel, IN
  • Indianapolis, IN
  • Baton Rouge, LA
  • New Orleans, LA
  • Andover, MA
  • Boston, MA
  • Worcester, MA
  • Annapolis, MD
  • Baltimore, MD
  • Augusta, ME
  • Bangor, ME
  • Flint, MI
  • Grand Rapids, MI
  • Chesterfield, MO
  • Lees Summit, MO
  • Saint Louis, MO
  • Charlotte, NC
  • Raleigh, NC
  • Fargo, ND
  • Edison, NJ
  • Freehold, NJ
  • Mays Landing, NJ
  • Mountainside, NJ
  • Las Vegas, NV
  • Bethpage, NY
  • Bronx, NY
  • Brooklyn, NY
  • Buffalo, NY
  • Hauppauge, NY
  • New York, NY
  • Rochester, NY
  • Columbus, OH
  • Independence, OH
  • Oklahoma City, OK
  • Portland, OR
  • Philadelphia, PA
  • Pittsburgh, PA
  • Wilkes Barre, PA
  • Providence, RI
  • Columbia, SC
  • Austin, TX
  • Dallas, TX
  • Farmers Branch, TX
  • Houston, TX
  • San Antonio, TX
  • Ogden, UT
  • Salt Lake City, UT
  • Fredericksburg, VA
  • Norfolk, VA
  • Roanoke, VA
  • Vienna, VA
  • Burlington, VT
  • Seattle, WA
  • Green Bay, WI
  • Milwaukee, WI
  • Charleston, WV
Relocation expenses reimbursed


Telework eligible

Yes as determined by agency policy

This job is open to
  • The public

    U.S. citizens, nationals or those who owe allegiance to the U.S.

Clarification from the agency

U.S. Citizens or Nationals.

Announcement number


Control number


  • Duties
    Duties Summary

    The U.S. Department of the Treasury has a distinguished history dating back to the founding of our nation. As the steward of U.S. economic and financial systems, Treasury is a major and influential leader in today's global economy. We have over 100,000 employees across the country and around the world. Come Join the Department of the Treasury and Invest in Tomorrow.

    See Other Information for Locations

    Learn more about this agency

    WHAT IS THE SMALL BUSINESS/ SELF EMPLOYED(SB/SE) DIVISION: The Small Business/Self-Employed (SB/SE) Division provides examinations and taxpayer education services for about 7 million small businesses and upwards of 33 million self-employed and supplemental income taxpayers. SB/SE taxpayers generally have higher incomes than most taxpayers, need to file twice as many tax forms, and generally need to rely more on paid tax preparers and the taxpayer education outreach activities of the IRS.

    ** Additional Divisions continued under Requirements **  

    WHAT DOES A Shared Administrative Associate DO? Provides administrative, clerical and case processing support to managers and technical employees functionally and cross-functionally throughout assigned organizations, as needed. The duties involve planning, organizing and carrying out varied administrative and clerical activities required by business operating divisions. Will be a shared resource for multiple business operating divisions located in a post-of-duty, within a commuting area and/or geographic area.

    As an Shared Administrative Associate (OA) you will:

    • Support multiple managers and groups consisting of professional and technical employees both remotely and on-site as well as performing administrative tasks as needed. Communicates in both English and Spanish with visitors.
    • Validate and inputs information to open, assign, transfer and close cases using various case management automated systems.
    • Verify completeness and accuracy of case controls to ensure compliance with established procedures and formats. Identifies and resolves inconsistencies shown on the on various inventory reports. Extracts and analyzes data to monitor time sensitive information and deadlines, alerts the group manager and technical employees to ensure protection of the Government's interest.
    • Analyze case information to determine the appropriate procedures to close cases involving multiple work streams. Maintains and updates a variety of manual and automated tracking systems used in processing cases.
    • Retrieve from automated systems, a variety of reports and technical material including forms, correspondence, supporting documents, etc.
    • Input and/or verifies technical employees' time on automated systems. Retrieves data and provides analysis of time expended on individual and related case categories and other time expenditures.
    • Utilize software to prepare correspondence, reports, forms, requisitions, requests for personnel actions and legal documents. Reviews outgoing correspondence for proper format, conformance with procedural instructions, grammar, punctuation, spelling, and attachments.
    • Manually and electronically prepares folders, case files, acknowledgments, forms, closing documents and transmittal instructions for use by technical employees to assist them in arriving at the final disposition of a case and executing case processing.
    • Gather, summarize and timely responds to management inquires for case, project and program information. Prepares a variety of correspondence, reports, forms, requisitions and case-related documents regarding requests from higher levels in the organization.
    • Receive telephone calls and visitors, determines the nature of the business, gives routine and non-routine information, answers questions in accordance with policies and operations or directs callers and visitors to the appropriate person or office.
    • Retrieve and controls mail and suspense items, routing them directly to the appropriate person or office for action, follows-up on outstanding controls and researches background information before routing mail to the appropriate individuals. Prepares transmittals, boxes, and ships case files and other business documents.
    • Coordinate and initiates supply orders for multiple groups and/or offices. As a purchase card holder is responsible for submitting payment for supply and purchase orders. Utilizes internal and external automated systems to place orders and reconcile account information.
    • Organize, maintain, and purge files and records, manuals, handbooks, and other related materials. Prepares federal records for storage. Maintains calendar, schedule appointments and engagements and make travel arrangements for immediate manager and may be requested to perform these duties for additional managers supported.
    • Serve as a resource person to the group(s) in matters such as case procedures, group administrative procedures, etc. Serve as proxy for manager(s) on automated systems such as the performance appraisal system, travel system, requisition tracking system, etc.

    If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position.

    WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at

    Travel Required

    Not required

    Supervisory status


    Promotion Potential


  • Requirements
    Requirements Conditions Of Employment
    • Refer to Other Information
    • Click "Print Preview" to review the entire announcement before applying.
    • Must be a U.S. Citizen or National

    **Continued from Major Duties**

    WHAT IS THE LARGE BUSINESS AND INTERNATIONAL (LB&I) DIVISION: The Large Business and International (LB&I) business unit provides service and enforcement activities to support tax compliance of businesses and related entities with assets of $10 million or more, as well as small U.S. businesses engaged in international, U.S. citizens abroad, and foreign persons and businesses with a U.S. tax requirement.

    WHAT IS THE TAX EXEMPT & GOVERNMENT ENTITIES DIVISION : Serves Employee Plans which examines the returns of qualified pension benefit plans compliance. Exempt Organizations ensures not-for-profit organizations meet tax-exempt status requirements.  And, Government Entities ensures organizations meet their tax withholding and employment tax payment requirements. 


    You must meet the following requirements by the closing date of this announcement:

    GS-5 LEVEL: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-04 in the Federal service. Specialized experience for this position includes: Experience providing clerical and administrative support to managers and staff. Experience operating a variety of software systems to prepare documents, input data, compile/ generate reports and monitor administrative controls. Experience responding/referring customer complaints and inquiries. Experience applying grammar, spelling, and punctuation to prepare reports and correspondence.

    You may substitute education for specialized experience as follows: ­­­­­­­­­­­­­­­­­­a Bachelor’s degree or four (4) years of education above high school in any field of study from an accredited college or university. 

    GS-6 LEVEL: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-05 in the Federal service. Specialized experience for this position includes: Experience with the organizational structure of business operations. Experience providing clerical and administrative support to multiple managers and groups. Experience operating a variety of software systems to prepare documents, input data, compile/ generate reports and monitor administrative controls. Experience responding/referring customer complaints and inquiries. Experience with researching and using regulations, manuals, and directives pertaining to clerical and administrative policies and practices to perform administrative and case processing support functions. Experience applying grammar, spelling, and punctuation to prepare reports and correspondence.

    For Grades 5 THRU 6: You may qualify by a combination of experience and education. Options for qualifying based on a combination will be identified in the online questions.

    - The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-time work is considered on a prorated basis.
    - To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.

    PROFICIENCY REQUIREMENT (OFFICE AUTOMATION): In addition to meeting experience or education requirements, applicants must be able to demonstrate the ability to type 40 words per minute. Applicants may be asked to participate in a typing/performance test, provide a certificate of proficiency from a school or other organization authorized to issue such certificates by the Office of Personnel Management local office, or self-certifying their proficiency (which may be verified at a later step in the process). Performance test results and certificates of proficiency are acceptable for 3 years. 


    **PODs continued from Other Information**

    SBSE Cont: 2 positions in San Diego, CA; 1 position in San Francisco, CA; 1 position in San Jose, CA; 1 position in San Mateo, CA; 2 positions in Santa Ana, CA; 1 position in Santa Clarita, CA; 1 position in Santa Rosa, CA; 1 position in Sarasota, FL; 1 position in Schiller Park, IL; 1 position in Seattle, WA; 1 position in St. Louis, MO; 1 position in Tampa, FL; 2 positions in Vienna, VA; 1 position in Washington, DC; 1 position in Westminster, CO; 1 position in Wilkes-Barre, PA; 1 position in Worcester, MA

    28 Vacancies are located in Large Business & International (LB&I) division to be filled as follows:

    2 positions in Atlanta, GA; 2 positions in Austin, TX; 1 position in Charlotte, NC; 2 positions in Chesterfield, MO; 1 position in Downers Grove, IL; 1 position in Edison, NJ; 1 position in Farmer's Branch, TX; 1 position in Fort Myers, FL; 2 positions in Houston, TX; 1 position in Independence, OH; 1 position in Mountainside, NJ; 1 position in New Haven, CT; 3 positions in New York, NY; 1 position in Norfolk, VA; 1 position in Oklahoma City, OK; 2 positions in Philadelphia, PA; 1 position in Plantation, FL; 1 position in San Antonio, TX; 1 position in Schiller Park, IL; 2 positions in Washington, DC

    6 Vacancies are located in Tax Exempt & Government Entities (TEGE) division to be filled as follows:  

    1 position in El Monte, CA; 1 position in Houston, TX; 1 position in Maitland, FL; 1 position in Philadelphia, PA; 2 positions in Pittsburgh, PA

    Additional information

    162 Total Vacancies

    128 Vacancies are located in the Small Business / Self Employed (SB/SE) division to be filled as follows:

    1 position in Anchorage, AK; 1 position in Andover, MA; 1 position in Annapolis, MD; 3 positions in Atlanta, GA; 1 position in Augusta, ME; 2 positions in Austin, TX; 2 positions in Baltimore, MD; 1 position in Bangor, ME; 1 position in Baton Rouge, LA; 3 positions in Bethpage, NY; 1 position in Boise, ID; 2 positions in Boston MA; 1 position in Bronx, NY; 4 positions in Brooklyn, NY; 1 position in Buffalo, NY; 1 position in Burlington, VT; 1 position in Camarillo, CA; 1 position in Carmel, IN; 1 position in Charleston, WV; 3 positions in Charlotte, NC; 1 position in Chesterfield, MO; 1 position in Chicago, IL; 1 position in Columbia, SC; 2 positions in Columbus, OH; 2 positions in Dallas, TX; 1 position in Davenport, IA; 2 positions in Decatur, GA; 5 positions in Denver, CO; 1 position in Des Moines, IA; 1 position in Downers Grove, IL; 1 position in Fairfield, CA; 1 position in Fairview Heights, IL; 1 position in Fargo, ND; 1 position in Farmers Branch, TX; 1 position in Flint, MI; 1 position in Fredericksburg, VA; 1 position in Freehold, NJ; 2 positions in Glendale, CA; 1 position in Grand Rapids, MI; 1 position in Green Bay, WI; 1 position in Hauppauge, NY; 1 position in Huntsville, AL; 1 position in Independence, OH; 1 position in Indianapolis, IN; 2 positions in Jacksonville, FL; 2 positions in Las Vegas, NV; 1 position in Lee's Summit, MO; 2 positions in Long Beach, CA; 2 positions in Los Angeles, CA; 1 position in Maitland, FL; 1 position in Matteson, IL; 1 position in Mays Landing, NJ; 3 positions in Miami, FL; 1 position in Milwaukee, WI; 1 position in New Orleans, LA; 3 positions in New York, NY; 1 position in Newark, DE; 3 positions in Oakland, CA; 1 position in Ogden, UT; 1 position in Oklahoma City, OK; 1 position in Phoenix, AZ; 3 positions in Plantation, FL; 1 position in Portland, OR; 2 positions in Providence, RI; 1 position in Raleigh, NC; 1 position in Roanoke, VA; 1 position in Rochester, NY; 1 position in Sacramento, CA; 1 position in Salinas, CA; 2 positions in Salt Lake City, UT; 2 positions in San Antonio, TX; 1 position in San Bernardino, CA;

    **PODs Continued under Education Requirements**

    • This is a bargaining unit position.
    • We offer opportunities for telework.
    • We offer opportunities for flexible work schedules.
    • A 1-year probationary period is required.
    • Must successfully complete a background investigation including an FBI criminal history record check (fingerprint check).
    • Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency
    • If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
    • Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
    • Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9.  Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.
    • Undergo an income tax verification and review of prior performance/conduct.
    • Tour of Duty:  Monday - Friday, 8:00 a.m. - 4:30 p.m.
    • Must meet IRS telework eligibility requirements.

    How You Will Be Evaluated

    Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a “not qualified” determination.

    Rating: Your application will be evaluated in the following areas: Customer Service, Decision Making, Integrity/Honesty, Manages and Organizes Information, Technical Competency, Applies Technology to Tasks, Writing. Category rating will be used to rank and select eligible candidates. If qualified, you will be assigned to one of three quality level categories, (i.e., A = Superior, B = Highly Qualified, C= Qualified) depending on your responses to the online questions, regarding your experience, education, and training related to this position. Your rating may be lowered if your responses to the online questions are not supported by the education and/or experience described in your application.

    Veterans' preference is applied after applicants are assessed. Preference-eligibles will be listed at the top of their assigned category and considered before non-preference-eligibles in that category. Qualified preference-eligibles with a compensable service-connected disability of 10% or more will be listed at the top of the highest category.

    Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring polices). We will not reimburse costs related to the interview such as travel to and from the interview site.

    If you are a displaced or surplus Federal employee (eligible for the Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP), you must receive a rating of category B or better to be rated as “well qualified" to receive special selection priority.

    This vacancy announcement will be used as a register to fill vacancies through 9/30/2021

    To preview questions please click here.

    Background checks and security clearance
    Security clearance

    Not Required

    Drug test required


  • Required Documents
    Required Documents

    A complete application includes 1. A resume, 2. Vacancy question responses, and 3. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you will not be considered for this position (or may not receive the special consideration for which you may be eligible).

    All applicants are required to submit a resume either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional). To receive full credit for relevant experience, please list the month/year and number of hours worked for experience listed on your resume. We suggest that you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to these questions. Please view Resume Tips.

    VETERANS' PREFERENCE DOCUMENTATION If you are claiming veterans’ preference, you must submit a copy of your DD-214 (Member 4 copy), or other official documentation from a branch of the Armed Forces or the Department of Veterans Affairs showing dates of service and type of discharge. Ten-point preference eligibles must also submit an Application for 10-point Veteran Preference, SF-15, along with the required documentation listed on the back of the SF-15 form. For more information on veterans' preference view FedsHireVets.

    Career Transition Assistance Plan (CTAP) or Interagency Career Transition Assistance Plan (ICTAP) DOCUMENTATION If you are a displaced or surplus Federal employee, click CTAP/ICTAP for eligibility and a detailed list of required documents. IRS CTAP eligibles can apply for jobs both within and outside the commuting area.

    EDUCATION DOCUMENTATION: For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected. A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page. If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to the OPM instructions.

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • Benefits

    A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

    Our comprehensive benefits are very generous. Our benefits package includes:

    • Challenging work, opportunities for advancement, competitive salaries, bonuses and incentive awards.
    • Ten paid holidays, 13 days of sick leave, and 13 to 26 days of vacation time each year.
    • Access to insurance programs that may be continued after you retire.
    • A wide choice of health insurance plans, coverage for pre-existing conditions, and no waiting periods. We pay a substantial amount (up to 75%) of the health insurance premiums.
    • A retirement program which includes employer-matching contributions.
    • Learn more about Federal benefits programs at: Pay and benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  • How to Apply
    How to Apply

     This is an open continuous register announcement which allows applicants to apply up to the last cutoff date listed in the announcement.  The register open period is 4/12/2021 through 09/30/2021.  The register will be used to fill an anticipated 162 vacancies throughout the next 5 months. Selections may be made through 03/30/2022.  Contingent upon funding and space requirements, one or more vacancies may be filled at the locations listed in this announcement as they become available. Applicants need to apply and/or update their applications by 11:59 pm ET at the close of each of the following cutoff dates to be considered: 4/26/2021. ** Announcement will be updated as additional cut off dates are established**

    The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.

    Treasury believes in a working environment that supports inclusion; please view our reasonable accommodation policies and procedures at We will provide reasonable accommodation to applicants with disabilities on a case-by-case basis; please contact us if you require this for any part of the application and hiring process.
    If you are an applicant with a disability, you may contact the IRS Disability Employment Program Coordinator, at about special appointment authorities for persons with disabilities, in addition to applying for this job announcement. 

    • To begin, either click the “Create a New Account” button and follow the prompts to register or if you previously registered, click the "Apply Online" button and follow the prompts.
    • You will be re-directed to Treasury’s CareerConnector system to complete your application process; answer the online questions, and submit all required documents. (To submit supporting documents, click one of the available options; Upload; Fax; or Reuse existing documents. To protect your privacy, we suggest you first remove your SSN). Also, go to “My Account” to view and update your information, as necessary.
    • To complete, you must click the “Submit Application” button located at the bottom of the “Application Review” page.
    • To verify your application is complete, log into your USAJOBS account, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application and the documentation received.
    • To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

      If you are experiencing system issues with your application, please contact the CareerConnector Help Desk at and/or the USAJOBS Help Desk.

    Agency contact information PHL Employment PHL Employment

    2970 Market Street
    Philadelphia, Pennsylvania 19104
    United States
    Learn more about this agency

    WHY IS THE IRS A GREAT PLACE TO WORK? As an IRS employee, you will feel proud knowing you helped make America stronger while working at one of the world’s biggest financial institutions. You will be part of an organization that collects over $2 trillion in revenue and processes over 200 million tax returns annually. We are proud of how we apply the tax law with integrity and fairness to all.

    The IRS hires talented and dedicated individuals from many backgrounds, including accounting, business, finance, law enforcement and information technology. You will be challenged and supported on a daily basis. Whether you are just starting out or looking for a new opportunity, consider an IRS career.

    Next steps

    You may check the status of your application for this position at any time by logging onto the USAJOBS “My Account” tab and clicking on “Application Status”. For a more detailed update of your application status, you may click on “more information.”

    Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.

Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy And gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:

  • An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
  • An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
  • An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.

Legal and regulatory guidance

Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.