Social Worker (Program Coordinator)

Clarification from the agency

NOTE: The 2-page Resume requirement does not apply to this position. For more information, refer to Required Documents below. Open to current, permanent Department of Veteran Affairs employees.

VA Careers - Social Work: https://youtube.com/embed/enRhz_ua_UU

Major duties include, but are not limited to:

Administrative Management:

• The incumbent must have knowledge of computers, printers, VistA, transmission and the planning of additional hardware and software. Duties also include involvement in planning Automated Data Processing (ADP) functions and telephone needs within the Center. Incumbent must have knowledge in and be able to assume the responsibility for formulating and administrating policies and developing or coordinating directive material implementing these policies. Incumbent assumes the responsibility for the day-to-day SCI/D Center operation, oversite, and administration, identifying areas requiring attention and recommending course of action to the Center's Director. The incumbent will provide support to REC ICC as needed and assigned. Knowledge required of orienting/training new professional staff members to the Center and to VA procedures and policies. Incumbent must be knowledgeable regarding policy and procedural interpretations of guidelines. The incumbent is responsible for developing short and long-range plans, conducting systematic reviews, and assuring documentation and reporting of Center transactions, activities, workload, etc. Serves as the principal administrative advisor and coordinator for the programs within the SCI/D Center, and as a consultant and resource about SCI/D care, rehabilitation and programs.

Quality Management/Performance Improvement:

• The incumbent is responsible for assuring the quality review of records and coordinates these activities with the Performance Improvement (PI) External Peer Review Program (ERPP) department. Actively promotes PI and EPRP in the inpatient and outpatient setting. Incumbent assumes the responsibility in the development and implementation of the SCI/D Center Quality Improvement program. Ensures through monitoring, evaluation, and appropriate assignment of reviews that quality and appropriate patient care is provided throughout the service. The incumbent reports monthly to the SCI/D Center staff on PI activities, problems identified, actions taken and follow-up. The objectives, scope, organization, and effectiveness of the program is evaluated and revised as needed. Independently performs fact-finding reviews when indicated.

Budgeting/Financial Management Work:

• The incumbent is a Control Point Official for all SCI/D Center control points and is responsible for implementing and maintaining several contractual agreements that provide service to our Veterans and service. The incumbent is responsible for authorizing all expenditures annually. Incumbent serves as the point of contact for these arrangements and resolution of problems that may arise in carrying out these contracts. Incumbent is the certifying official for invoices presented by vendors. Plans, formulates, and implements budget requirements which include contracting for residential treatment facilities, transportation, and communication expenditures, as well as miscellaneous expenditures related to the treatment of Veterans in SCI/D Service programs. Monitors resource utilization, prioritizes needs, effecting changes in view of available resources. Prepares annual budget requests and must have knowledge in the development and management of budgets. Is responsible for analyzing workload, costs, and reviewing overall resource utilization using sound fiscal judgment.

Personnel Management:

• Directs the personnel management program for the SCI/D Center, performing or overseeing full range of human resources requirements. Performs the full range of personnel management and administration and acts as a liaison with the REC ICC and Human Resource Management Service concerning personnel-related matters. Provides advice and assistance to staff concerning Federal and agency personnel processes and procedures.

Space and Supply Management:

• The incumbent is responsible for reconciliation and administering of the Consolidated Memorandum Receipt (CMR) account for the SCI/D Center and for prompt reporting of excess equipment to Acquisition and Materiel Management Service. The incumbent is responsible for providing assistance for the procurement and maintenance of equipment and facilities. Incumbent must secure proper justification when submitting supply requisitions and is responsible for a system of documentation and control over signature authority for procurement and receipt of supplies and services. Incumbent is responsible for developing a program of equipment purchases with the goal of replacing equipment in a scheduled manner.

Work Schedule: 07:30 to 16:00; Monday through Friday
Telework: Telework, if approved, will be on an Ad-Hoc basis only.
Virtual: This is not a virtual position.
Functional Statement #: 000000
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

Conditions of employment

• You must be a U.S. Citizen to apply for this job.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the "Required Documents" section of this announcement.

As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

Basic Requirements:

• United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• Education: Must possess a Master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE).
• Licensure: Must be licensed or certified by a state to independently practice social work at the master's degree level.
• English Language Proficiency: Candidates must be proficient in written and spoken English to be appointed.

Grade Determinations:
Social Worker (Program Coordinator), GS-13

Experience/Education:
One year of experience equivalent to the GS-12 grade level. Experience must demonstrate possession of advanced practice skills and judgment, demonstrating progressively more professional competency. Candidates may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience.

Licensure/Certification:
Individuals assigned as social worker program coordinator must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure.

Demonstrated Knowledge, Skills, and Abilities:
In addition to the experience above, candidates must demonstrate all of the following KSAs
(Note: a separate document with written demonstration of KSAs must be included with application, see required documents section):

(a) Skill in coordinating and implementing one or more specialty program(s), across the facility.
(b) Skill in local policy and practice development, procedures, and/or practice guidelines for the program as prescribed by the program handbook or national directive.
(c) Skill in organizing work, setting priorities, meeting multiple deadlines, and evaluating assigned program area(s).
(d) Ability to collaborate with internal and external partners to further program goals and enhance patient centered care.
(e) Ability to provide the full range of supervisory duties including assignment of work to be performed; performance evaluations; and selection of staff, training, and recommendation of awards, advancements, and when appropriate, disciplinary action.
(f) Ability to oversee the fiscal matters of the functions supervised (including fund controls, contracts, and equipment expenditures), forecast resource and equipment needs, and administer the allocated budget.
(g) Knowledge of organizational structure and impact on program operations.

References: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

Physical Requirements: You will be asked to participate in a pre-employment examination or evaluation as part of the pre-employment process for this position. Questions about physical demands or environmental factors may be addressed at the time of evaluation or examination.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Eligible applications will be reviewed and referred in the following order:

• Current permanent VA employees of the facility.
• All other permanent VA employees.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

To apply for this position, you must provide a complete Application Package which includes:

• License
• Resume
• SF-50/ Notification of Personnel Action
• Transcript

Special Note for Applications: To complete your application, please use the following link https://vacareers.va.gov/wp-content/uploads/sites/5/Resume.docx to download the standard Clinical Resume Document. This one-page document does not need to be modified and must be uploaded into the two-page restricted 'Resume' document upload field.

Your full resume/CV may be uploaded without page limitation into the 'Other' document upload field.

The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.

• Cover Letter
• License
• Optional KSA responses (KSAs found in job announcement under Qualifications)
• Clinical Resume/CV (Can be greater than 2 pages)
• Resume
• SF-50/ Notification of Personnel Action
• Transcript

Next steps