Clarification from the agency

NOTE: The 2-page Resume requirement does not apply to this position. For more information, refer to Required Documents below. Area of consideration: current permanent VISN 2 employees. ***This position is a temporary detail position NTE 120 days (may be extended to an additional 240 days).

This individual effectively contributes to the VA and the Network's strategic objectives by developing, implementing, coordinating and providing administrative and clinical oversight to programs. The individual works with and through homeless leaders at all VISN 2 sites as well as other governmental and/or community-based agencies and organizations that serve homeless Veterans. The incumbent is responsible for representing the VISN 2 Homeless Care Line and is expected to function independently.
The network provides a wide range of services to include, but not limited to primary, specialty and mental health care, homeless outreach and support, telehealth technologies and services in partnership with community care providers. The network works in partnership with a myriad of academic affiliations to include physician, nursing, pharmacy, social work, health care administration, and physical therapy.
The incumbent serves as the Homeless Care Line Programs Manager for the VA NY/NJ Healthcare Network (VISN 2). The incumbent reviews, plans and coordinates the delivery of homeless programs across this network of 9 facilities (health care systems) to achieve VISN 2's mission. As the Care Line Programs Manager, the incumbent is actively involved in all phases of homeless program development, implementation, evaluation, strategic planning and coordination.

The VISN 2 Homeless Care Line Manager administers information and analytical systems to evaluate and enhance the quality of care provided to patients. Develops and implements information systems to track care activities including visits, referrals, patient demographics, program utilization, resource capacity, and patient satisfaction. The VISN 2 Homeless Care Line Manager leads in the development of network-wide guidelines for program standardization of data capture and service delivery for Homeless Programs. Incumbent is responsible for developing mechanisms for monitoring compliance with associated performance measures as well as developing a system for standardized outcome assessment across programs. Develops, implements, and evaluates clinical guidelines and protocols to establish appropriate utilization of Homeless Care Line programs.

VA Careers - Social Work: https://youtube.com/embed/enRhz_ua_UU

Total Rewards of a Allied Health Professional

Work Schedule: Monday to Friday: 8:00 am to 4:30 pm.
Recruitment Incentive (Sign-on Bonus): Not Authorized
Permanent Change of Station (Relocation Assistance): Not Authorized
Pay: Competitive salary and regular salary increases.
Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience.
Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Telework: Not Available
Virtual: This is not a virtual position.
Functional Statement #: 14033F
Permanent Change of Station (PCS): Not Authorized

Conditions of employment

• You must be a U.S. Citizen to apply for this job.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the "Required Documents" section of this announcement.

RESUME REMINDER -Your resume must include the following information for each job listed:

• Job title Duties (be as detailed as possible)
• Month & year start/end dates (e.g. June 2007 to April 2008)
• Full-time or part-time status (include hours worked per week)
• Series and Grade, if applicable, for all Federal positions you have held

Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail. Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications.

Examples of appropriate SF-50's include: Within grade increases at the highest grade held; or Promotions with an effective date more than one year old; or SF-50's at the highest grade held with an effective date more than one year old.

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements:

a. Citizenship. Be a citizen of the United States. (Non-citizens may be appointed when it
is not possible to recruit qualified citizens in accordance with chapter 3, section A,
paragraph 3g this part).

b. Education. Have a masters degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may not be substituted to http://www.cswe.org/Accreditation to verify that the social work degree meets the accreditation standards for a masters of social work.

c. Licensure. Persons hired or reassigned to social worker positions in the GS-0185
series in VHA must be licensed or certified by a state to independently practice social
http://vaww.va.gov/OHRM/T38Hybrid/.

Loss of Licensure or Certification. Once licensed or certified, social workers must
maintain a full, valid, and unrestricted independent license or certification to remain
qualified for employment. Loss of licensure or certification will result in removal from
the GS-0185 social worker series and may result in termination of employment.

Physical Requirements. See VA Directive and Handbook 5019, Employee
Occupational Health Services.

English Language Proficiency. Candidates must be proficient in spoken and written
English to be appointed as authorized by 38 U.S.C. § 7403(f).

May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Grade Determinations:

Social Worker (Program Manager), GS-14

Experience and Education. One year of experience equivalent to the GS- 13 grade
level. Experience must demonstrate possession of advanced practice skills and
judgment, demonstrating progressively more professional competency. Individual may
have certification or other post-master's degree training from a nationally recognized
professional organization or university that includes a defined curriculum/course of
study and internship, or equivalent supervised professional experience.

Licensure/Certification. Individuals assigned as social worker program manager
must be licensed or certified at the advanced practice level, and must be able to
provide supervision for licensure.

Demonstrated Knowledge, Skills, and Abilities. In addition to the experience
above, the candidate must demonstrate all the following KSAs:

(a) Skill in large scale program coordination and administration across multiple sites,
which includes consultation, negotiation, and monitoring.

(b) Ability to translate management goals and objectives into well-coordinated and
controlled work operations.

(c) Ability to analyze organizational and operational problems and to develop and
implement solutions that result in sound operation of the program.

(d) Ability to collaborate with internal and external partners to further program goals
and enhance patient centered care.

(e) Ability to provide the full range of supervisory duties which would include
responsibility for assignment of work to be performed; performance evaluations;
selection of staff, training, and recommendation of awards, advancements, and
when appropriate, disciplinary action.

(f) Ability to oversee the fiscal matters of the functions supervised (including fund
controls, contracts, and equipment expenditures), forecast resource and
equipment needs, and administer the allocated budget.

(g) Skill in developing policies, procedures, and/or practice guidelines for the program
and in participating in national program development.

(h) Ability to collaborate with internal VHA partners, locally and on a national level, as
well as external community partners to further program goals and enhance patient
centered care.

Assignment. For all assignments above the full performance level, the higher-level
duties must consist of significant scope, complexity (difficulty), and variety and be
performed by the incumbent at least 25% of the time. At the GS-14 grade level, social
worker program managers are assigned to manage, direct, and oversee a major
specialty program(s) at the facility, VISN or VA Central Office level. As the facility level
program manager, typical assignments include serving as a care/product line
manager. Program managers may have responsibility for staffing, work assignments,
budget, services provided, program criteria, day-to-day program operations, and all
reporting requirements. Additionally, program managers at this grade generally have
collateral assignments, determined by the needs of the local facility. The program
manager provides analysis and evaluation of program data and computerized
programs to identify system-wide trends and needs to enhance the quality of service.
They develop and monitor staff compliance with practice, standards and guidelines.
As the VISN level program manager, typical assignments include overseeing a VISN
level program. The program manager serves as consultant to facilities in matters of
program operations. They develop and monitor facility compliance with practice,
standards, and guidelines across the VISN. The program manager reviews program
status with facility leadership. Additionally, program managers at this grade generally
have collateral assignments, determined by the needs of the VISN. The VISN program
manager provides analysis and evaluation of program data and computerized
programs to identify system-wide trends and needs to enhance the quality of service.
As the national level program manager, typical assignments include supporting
implementation of a national program. The national program manager reports to
senior executive service equivalent or GS-15 grade level national program director.
They may have responsibility for staffing, work assignments, budget, services
provided, day-to-day program operations, and all reporting requirements. Program
manager responsibilities also include developing and serving as a subject matter
expert for program specific policy and regulations and interface with congressional
representatives. Program managers at this grade generally have collateral
assignments determined by the needs of VHA Central Office. The national program
manager provides analysis and evaluation of program data and computerized
programs to identify system-wide trends and needs to enhance the quality of service.
They develop and monitor staff compliance with program standards, guidelines, and
service delivery. They develop and implement national training programs for internal
and external partners. Program managers are responsible for ensuring program
development, management, and evaluation that includes assessing the mission,
goals, and programs of the organization in terms of psychosocial needs of Veterans,
their families, and caregivers and establishing objectives consistent with
organizational goals.

Preferred Experience: Preferred experience being a Facility Homeless Programs Manager within VISN 2. Familiarity with Homeless data, programs, initiatives, and programmatic management and oversight at the facility or VISN level.

Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

The full performance level of this vacancy is at the GS-14 level.

Physical Requirements: Work is mostly sedentary but also demands standing, walking, bending, twisting, and carrying light items.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

To apply for this position, you must provide a complete Application Package which includes:

• Resume
• SF-50/ Notification of Personnel Action

Special Note for Applications: To complete your application, please use the following link https://vacareers.va.gov/wp-content/uploads/sites/5/Resume.docx to download the standard Clinical Resume Document. This one-page document does not need to be modified and must be uploaded into the two-page restricted 'Resume' document upload field.

Your full resume/CV may be uploaded without page limitation into the 'Other' document upload field.





The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.

• Cover Letter
• DD-214/ Statement of Service
• Disability Letter (Schedule A)
• Disability Letter (VA)
• License
• Other (1)
• PCS Orders
• Professional Certification
• Resume
• Separation Notice (RIF)
• SF-15
• SF-50/ Notification of Personnel Action
• Transcript

Next steps

Additional locations