Social Worker (Service Chief, Mental Health) Job in Fresno, CA

Vacancy No. CBSW-12676872-25-FVJ Department Veterans Health Administration
Salary $135,095.00 to $175,622.00 Grade 14 to 14
Perm/Temp Permanent FT/PT Full-time
Open Date 1/29/2025 Close Date 2/7/2025
Job Link Apply Online Who may apply Public
Locations:
Fresno, CA


Summary

The Service Chief of Mental Health (MH) executes leadership that is characterized by substantial and continuous responsibility & accountability for population groups & integrated programs that cross services and/or discipline lines and, influence the organizational healthcare mission. Contributes to strategic objectives by developing, implementing, and coordinating programs, in collaboration with VA CCHCS executive leadership and through collaboration with other leaders across VISN 21 sites.

This job is open to

Clarification from the agency

All qualified candidates encouraged to apply. Open to U.S. Citizens but non-citizens may be appointed when it is not possible to recruit qualified citizens.

Duties

The Service Chief of Mental Health, VA Central California Health Care System, (VACCHCS), leads the organization toward achieving stated VHA and VISN program goals, in support of the VHA Mental Health Strategic Plan & in concert with VHA & VISN Strategic and Performance Measurement plans.

Mental Health treatment programs deliver specialized, complex, & highly professional services that significantly affect the overall health care provided to Veterans. In support thereof, the Service Chief, is responsible for the development, coordination, review and evaluation of MH programs, policies and procedures and assumes the authority to ensure implementation, as well as to maintain and improve MH operations. Provides oversight of mental health administrative and clinical programmatic resources and monitoring of outcomes using a data-driven quality assurance process.

Administrative Responsibilities (80%):

  • Decisions are made with very wide latitude and independent judgment.
  • Participates as chair of MH Executive Committee (MHEC) in making decisions about MH services.
  • Applies knowledge of state of the art, evidence-based practice of mental health treatments and organized treatment programs including a familiarity with all of the disciplines that provide mental health treatment services.
  • Demonstrates strong interpersonal skills and business acumen to effectively and efficiently communicate timely information/reports to a broad variety of audiences including the highest levels of management.
  • Supervisory responsibility for subordinates (Deputy Chief of Mental Health/Psychology Executive, Outpatient Medical Director, Section Chief of Acute Psychiatric Services, SUDP Medical Director, Supervisory Program Analyst) and is responsible for all professional,
    management, and administrative aspects of MH services.
  • Evaluates partnerships for other services including but not limited to Primary Care, Geriatrics and Extended Care, Whole Health, and medical services that have an embedded MH provider or may refer to MH services, using relevant VA statutes and regulations and takes action to improve identified deficiencies.
  • Responsible for all administrative actions associated with MH including tracking and evaluating staff's workload and productivity,
  • Establishes and maintains positive working relationships with internal and external customers and stakeholders including Lemoore Naval Air Station (NAS), Fresno County Department of Behavioral Health, and academic affiliates including UCSF-Fresno Department of Psychiatry and Psychiatry residency program staff.
  • As an advanced practiced Social Worker, they must master and utilize a range of specialized interventions and provide consultation to colleagues, renders professional opinions based on experience and expertise, develops new models of psychosocial assessment or intervention, and incorporates complex multiple causation in differential diagnosis and treatment.
  • Attends National, VISN, and medical center meetings as appropriate.
  • Accepts when able additional and special assignments that are necessary to meet the needs and goals of VACCHCS in serving Veterans.
  • Collaborates in the performance improvement processes and complies with performance measures as required by the VA for these specific programs.
  • Participates in activities that obtain customer satisfaction feedback from customers and stakeholders (internal and external to the VA) and works to enhance services as needed.
Clinical Responsibilities (20%):
  • Provides direct care, Social Work services, and triage/case management, as assigned.
  • Provides clinical consultation to various disciplines and levels of training, as time permits
  • Provides a full range clinical services using the most appropriate case management and therapeutic techniques in providing quality care.
  • Performs care consultations, screenings, & evaluations.
  • Provides Advanced Practice level interventions, including expert clinical psychosocial and case management services in a specialized area of practice to Veterans who tend to have serious and severe crises, may lack any familial and community support, may be poor self-monitors, may frequently fail to comply with instructions and treatment, or may have major deficits in coping skills and require continuing professional psychological support. VA offers a comprehensive total rewards package
VA offers a comprehensive total rewards package: VHA Social Worker Total Rewards

Work Schedule: Monday through Friday, 8am to 4:30 p.m.
Telework: Ad Hoc
Virtual: Not a virtual position.
Functional Statement#: 570-06958F, Social Worker (Service Chief), GS-14
Relocation/Recruitment Incentives: May be Authorized
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required

Requirements

Conditions of Employment

  • You must be a U.S. Citizen to apply for this job. Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must be proficient in written and spoken English.
  • You may be required to serve a probationary period.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process.
  • Must pass pre-employment physical examination
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.

Qualifications

THIS IS A MULTI-DISCIPLINED JOB ANNOUNCEMENT FOR 1 VACANCY. Refer to specific job announcement for each occupational series.
1. Physician (VM-0602-15)
2. Senior Psychologist (GS-0180-15)
3. Senior Social Worker (GS-0185-14)
4. Nurse Executive (VN-0610-IV)

Basic Requirements
: The basic requirements for employment as a VHA social worker are prescribed by statute in 38 U.S.C. § 7402(b)(9), as amended by section 205 of Public Law 106-419, enacted November 1, 2000. To qualify for appointment as a social worker in VHA, all applicants must meet the following:
  • Citizenship: Be a citizen of the United States. Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
  • Education: Master's degree in Social Work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the school of social work is fully accredited. Note: A doctoral degree in Social Work may NOT be substituted for the master's degree in Social Work. Verification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the accreditation standards for a masters of social work.
  • Licensure. Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level. Current state requirements may be found by going to http://vaww.va.gov/OHRM/T38Hybrid/ (Licensure Exception does not apply at the GS-11 grade level or above, the candidate must be licensed or certified. NOTE: Different states have different levels of licensure or certification, making it difficult for VHA staff to determine the independent practice level. Each state, Puerto Rico, and the District of Columbia completed surveys identifying the level of licensure or certification allowing independent practice. Copies of the surveys are on file in the VHA Office of Care Management and Social Work Services, and a summary spreadsheet of the levels of licensure or certification is available to social work professional standards board members for purposes of determining whether the social worker's level of licensure or certification meets the VHA qualification standards. All states except California use a series of licensure exams administered by the ASWB. Information can be found at https://www.aswb.org/. The ASWB is the association of boards that regulates social work. ASWB develops and maintains the social work licensing examination used across the country and is a central resource for information on the legal regulation of social work. The ASWB offers three examinations. The master's examination is generally used by states for the independent practice level of licensure or certification, while the advanced generalist and the clinical examinations are used for the advanced practice level of licensure or certification. Differences between the master's and the 5 advanced exams demonstrate the expectation that advanced practice social workers will have a more sophisticated knowledge of practice theory and its application.
  • English Language Proficiency. In accordance with 38 U.S.C. 7402(d), no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English.
  • Grandfathering Provision: All persons employed in VHA in this occupation on the effective date of this qualification standard are considered to have met all qualification requirements for the title, series and grade held, including positive education and licensure or certification that are part of the Basic Requirements of the occupation. For employees who do not meet all of the Basic Requirements in this standard, but who met the qualifications applicable to the position at the time they were appointed to it, the following provisions apply: Note: If social workers covered under the grandfathering provision of the 1991 Federal law regarding licensure or certification of VHA social workers leave the social work occupational series 0185, they lose the grandfathering protection. If they choose to return at a later date to the GS-0185 series, they must be licensed or certified to qualify for employment as a social worker.
In addition to meeting the Basic Requirements, the following criteria must be met to qualify for this series at the GS-14 grade level.

Social Worker (Service Chief) GS-14:
(1) Experience/Education.
One year of experience equivalent to the GS-13 grade level. The Chief, Social Work Service must evidence possession of supervisory and management skills. Experience must demonstrate possession of advanced practice skills in administration, demonstrating progressively more professional competency skills and judgment. May have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience.

(2) Licensure/Certification. The chief social worker must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure.

(3) Demonstrated Knowledge, Skills, and Abilities.
In addition to the experience above, the candidate must demonstrate all of the following KSAs:

(a) Skill in providing the full range of supervisory duties across multiple service divisions/sections, which would include responsibility for assignment of work to be performed, performance evaluation, selection of staff, and recommendations of awards, advancements, and when appropriate, disciplinary actions.
(b) Skill in applying legal, ethical, and professional standards to social work practice.
(c) Skill in developing, maintaining, and managing social work services in multiple divisions/sections.
(d) Ability to ensure compliance with social work practice, policy, and accreditation standards across the continuum of health care.
(e) Skill in providing consultation to facility leadership, managers, and other staff on social work qualification standards, practice, competency, productivity, and continuing education requirements.
(f) Skill in administrative oversight to ensure compliance with social work licensure.

(4) Assignment.
For all assignments above the full performance level, the higher-level duties must consist of significant scope, complexity (difficulty), and variety and be performed by the incumbent at least 25% of the time. At the GS-14 grade level, size, scope, significance and impact are greater than the GS-13 grade level. The chief social worker responsibility includes management of large, complex, social work services within the organization. The chief social worker is the highest level professional position at the facility with responsibility for the professional practice of all facility social workers and provision of social work services. The chief social worker provides supervision to social work service, with multiple sections or programs across the health care delivery system as well as an assistant chief and supervisors. Social work service includes staff members of different grades, as well as multiple disciplines, various treatment sites and at locations close to and distant from the medical center. The chief social worker has full responsibility for managing and supervising all aspects of social work service operations including clinical practice, program management, education, human resource management and supervision of the service.

Reference: See Office of the Chief Human Capital Officer (OCHCO) website for VA specific qualification standards: VA Qualification Standards-Office of the Chief Human Capital Officer (OCHCO)

Physical Requirements: See VA Directive and Handbook 5019, Employee Occupational Health Service

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

This job opportunity announcement may be used to fill additional vacancies.

This position is in the Excepted Service and does not confer competitive status.

VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application, resume, C.V., and/or other supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans' Preference Note: Preference eligible candidates and other Veterans will be given preference when qualification of candidates are approximately equal for Title 38 positions in VHA. When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit Feds Hire Vets - Veterans - Job Seekers - Veterans' Preference.

Required Documents

To apply for this position, you must provide a complete Application Package. Other documents may be requested later in the process if needed.

  • Resume
  • Transcript
  • License
The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position.
  • SF-50/ Notification of Personnel Action - must include if you are a current or was a Federal Employee.
  • Cover Letter
  • DD-214/ Statement of Service
  • Disability Letter (Schedule A)
  • Disability Letter (VA)
  • Other (1)
  • Professional Certification
  • Separation Notice (RIF
  • SF-15

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 02/07/2025 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12676872.

  1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
  2. Click Submit My Answers to submit your application package.
NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

To verify your application is complete, log into your USA JOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USA JOBS account or your application will be incomplete.

Agency contact information

Fatima Jones
Address
Fresno VA Medical Center
2615 East Clinton Avenue
Fresno, CA 93703
US
Learn more about this agency

Next steps

Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.

NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.