• Picks up, receives, opens, sorts, and distributes mail to appropriate individuals following specific instructions.
• Answers the telephone and refers callers/visitors to appropriate personnel based on specific name or functional area request.
• Sorts, codes, and files documents in an established alphabetical or simple subject-matter filing system.
• Reproduces and assembles copies of a variety of correspondence as instructed.
• Provides services in association with the installation, movement, maintenance, and accountability of hardware item (if selected for Student Trainee (Computer Assistant)

Conditions of employment

• Incumbent may be required to type 45 words per minute for Office Automation positions.
• Must be at least 16 years of age.
• Males 18 years or older must be registered for Selective Service, see Legal and Regulatory Guidance
• Must meet suitability requirements for Federal employment.
• U.S. citizen or national (resident of American Samoa or Swains Island)
• Must be eligible to work under U.S. immigration laws.
• You must be a student, currently enrolled, at least half-time at a qualifying, accredited education institution or accepted for enrollment/enrolled in an approved program.
• Enrollment must be at least half-time course load as defined by the education institution (typically six hours or equivalent for undergraduate and three hours or equivalent for graduate).
• Must sign a Participant Agreement
• Meet the qualification standards of the position.
• Salary may differ based on duty location.

Qualifications

(Contact the location/installation as indicated in the How to Apply section of this announcement on how to submit your resume and application package)

Qualifications: You must be enrolled in an accredited educational institution for all grades, at the time of application submission (proof of enrollment and a copy of transcripts are required)

GS-01: You must be enrolled in an educational institution. NOTE: You must submit a copy of transcripts.

GS-02: Experience: Three months of general experience for GS-0399-02 level positions. General experience is progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled.

-OR-

Education: High school diploma or equivalent. NOTE: You must submit a copy of transcripts.

GS-03: Experiences: Six months of general experience for GS-0399-03 level positions. General experience is progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled.

-OR-

Education: Completion of 1 academic year of post-high school study. NOTE: You must submit a copy of transcripts.

-OR-

COMBINATION OF EXPERIENCE AND EDUCATION: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. NOTE: You must submit a copy of transcripts.

GS-04: One year of general experience for GS-0399-03 level positions. General experience is progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled.

-OR-

Education: Completion of 2 academic year of post-high school study or an associate's degree. (You must submit a copy of transcripts)

-OR-

COMBINATION OF EXPERIENCE AND EDUCATION: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. NOTE: You must submit a copy of transcripts.

GS-05: At least one (1) year of specialized experience at the next lower grade (GS-04) or equivalent. Specialized experience as includes performing a wide range of information processing, preparing, advising, assisting, coding, and procedural problem-solving duties as a computer assistant. or Experience using various office automation software processing procedures and function keys and the similarities and differences among software types to produce a wide range of documents, such as graphics or tables within text, to edit and reformat electronic drafts, and to update and revise existing databases or spreadsheets, in office automation.

-OR-

Education: Completion of 4 academic years of post-high school study leading to a bachelor's degree or completion of 4 academic years of pre-professional study.

-OR-

COMBINATION OF EXPERIENCE AND EDUCATION: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. NOTE: You must submit a copy of transcripts.

**YOU MAY BE REQUIRE TO TYPE 45 WORD PER MIN FOR OFFICE AUTOMATION POSITIONS**

KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:

1. Knowledge of various office automation software programs, tools, and techniques to support office operations and produce a variety of documents, such as letters, reports, spreadsheets, databases, and graphs.
2. Knowledge of correct grammar, spelling, punctuation, capitalization, and format to accurately prepare and edit written correspondence and reports.
3. Knowledge of rules, procedures, or operations applied to clerical assignment to perform the routine, procedural work of the office, such as preparing and editing documents, maintaining files/records, making and preparing travel arrangements, screening telephone calls and visitors, processing mail, planning, organizing, and carrying out assignments and composing routine, nontechnical information for recurring reports and inquiries.
4. Knowledge of filing systems and procedures and the subject matter content of the materials being processed.
5. Ability to communicate effectively, both orally and in writing, using tact and courtesy.
6. Knowledge of information processing sequences, controls, and procedures; and computer hardware and/or software systems and their interfaces (if selected for Student Trainee (Computer Clerk/Assistant))

PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated for this job based on how well you meet the qualifications above.

Your application package (resume and supporting documents) will be used to determine your eligibility and qualifications for this position.

Please follow all instructions provided by your local Civilian Personnel Office carefully.

Errors, omissions or failure to provide documents, may affect your consideration for employment.

The following documents are required and must be provided with your application. Applicants who do not submit required documentation to determine eligibility and qualifications will be eliminated from consideration. Other documents may be required based on the eligibility/eligibilities you are claiming. Click here to view the AF Civilian Employment Eligibility Guide and the required documents you must submit to substantiate the eligibilities you are claiming.

1. Online Application: Questionnaire
2. Resume: Your resume may NOT exceed two pages, and the font size should not be smaller than 10 pts. You will not be considered for this vacancy if your resume is illegible/unreadable. Additional information on resume requirements can be located under "How To Apply".
3. Proof of enrollment/class registration
4. Registration/License - active, current registration/license if applicable for the position
5. Veterans: If claiming VEOA, VRA or 30% Disabled Veteran - Submit VOW certification memo or copy of the official DD-Form 214, which must include the character of service (i.e., with an honorable or general discharge). This will be annotated in block 24 on member copy 2, 4, or 7 of the DD-Form 214. If claiming 30% Disabled Veteran, you must also submit a VA Letter or a disability determination from a branch of the Armed Forces. NOTE: All veterans claiming 10-point preference must also submit a SF-15.

ACTIVE DUTY SERVICE MEMBERS: The VOW Act requires federal agencies to treat an eligible active duty service member as a veteran, disabled veteran, and preference eligible (as applicable) when applying for civil service positions before the effective release or discharge date. Appointment of military members before the release or discharge date is permissible if the member is on terminal leave. At the time the active duty member applies for a civil position, he or she must submit a "certification" memo in lieu of a DD-Form 214, Certificate of Release or Discharge from Active Duty. Active duty members applying for a civil service position without submitting a valid certification memo or DD-Form 214 with their application will render the member ineligible for the position. The certification memo must originate from the member's military service branch on official letterhead and contain the following:

• Name/Rank/Grade of Service Member
• Branch of Armed Forces
• Dates of Active Service (Start and End Date(s)
• Expected Date of Discharge/Release from Active Duty
• Terminal leave start date (if applicable)
• Expected character of service/discharge and type of separation (i.e. separation or retirement)
• Must be certified within 120 days of anticipated discharge
• Signature by, or by direction of the adjutant, personnel office, unit commander, or higher headquarters commander.

Note: The VOW Act provides tentative preference. If appointed, a DD Form-214 must be submitted upon receipt.

Next steps

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