Supervisory Air Traffic Control Specialist (General Manager) Job

Vacancy No. ASO-ATO-25-A160-95018 Department Federal Aviation Administration
Salary $184,180.00 to $225,700.00 Grade LL to LL
Perm/Temp Permanent FT/PT Full-time
Open Date 5/7/2025 Close Date 5/16/2025
Job Link Apply Online Who may apply Status Candidates
Locations:
Memphis, TNNashville, TN


Summary

The incumbent of this position will provide support to the Director regarding day-to-day operations, providing expert advice, technical support, and coordination for technical operations involving the National Airspace System (NAS) and NexGen efforts. The incumbent will also assist the Director in achieving and maximizing operational Air Traffic goals, providing technical support, aid in strategic planning, facility planning and integrated consensus building across ATO Service Units.

This job is open to

Clarification from the agency

Open to current permanent FAA employees - ATO Wide.

Duties

Incumbent is responsible for inter-agency coordination to ensure successful integration and modernization of the NAS to successfully accomplish the vision of Air Traffic Services (AJT).The incumbent manages and directs the highly technical multi-layered workforce found in numerous Federal Aviation Administration (FAA) air traffic facilities of varying size and complexity in a specific area. He/she has line authority for overseeing and directing air traffic operations within his/her assigned area, and serves as first level supervisor for Assistant General Manager(s) and Air Traffic Managers. The incumbent makes selections for all Air Traffic Manager positions in his/her assigned area and exercises operational authority over Federal Contract Towers located in their respective area. The incumbent also serves as the second level supervisor for the area office immediate staff and facility Operations Managers. This is a manager position responsible for planning and directing multiple activities and programs in a complex matrix organization within an assigned area. He/she provides a single point of contact between the field facilities in his/her Area, the Deputy Director of System Operations, the Director of Operations, Regional Offices, Service Area Offices, Vice President for Terminal Services and the customer community. He/she provides a seamless source of information through 24-hour availability regardless of the issue or magnitude of concern and provides a consistent response to the aviation community on significant operational issues that arise in his/her assigned Area. The incumbent facilitates the integration of air traffic services in his/her assigned area and advocates the tactical use of concepts and technologies to advance the strategic goals of the Air Traffic Organization (ATO) and the FAA. He/she is responsible for coordinating the operational functions found within these facilities and across the service area. He/she is also responsible for coordinating policies with the Deputy Directors of System Operations, Regional and Service Area Managers as well as other senior officials. Directly responsible for the En-route and Terminal Air Traffic Managers and for all area control operational activities. As a recognized expert in air traffic control operations, procedures and traffic flow management, he/she ensures that facility operations maximize efficiency and service. He/she maintains situational awareness of the national airspace to ensure that average daily airport capacity, airport efficiency rates and adjusted operational availability in his/her Area meet the performance metrics and goals established in the FAA Flight Plan. In conjunction with other General Managers and Deputy Directors of System Operations, develops standards, systems procedures and techniques to improve air traffic services within the Area. He/she identifies information needs, ad hoc and recurring reporting requirements to include reporting frequency to the Director of Operations. The incumbent works on complex projects and programs based on the objectives of the organization’s vision and objectives, setting priorities, coaching, and developing staff and organizational capabilities. He/she solicits feedback among management team members on shared responsibilities for safety, efficiency and a systems approach in the performance of the NAS. The incumbent provides vision and leadership to Air Traffic Managers in his/her assigned Areas. Sets and adjusts long and short-term goals and priorities in support of FAA Flight Plan initiatives. He/she ensures that all facility operations in his/her area are directed toward continually improving levels of service to customers Continually reviews operational projects and programs to make sure that they are aligned with long term and short term ATO and FAA goals, objectives and plans. Establishes and refines objectives to support those goals and plans.

Requirements

Conditions of Employment

  • US Citizenship is required.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must submit an SF50 (See Required Documents).
  • Designated or Random Drug Testing required.

Qualifications

To qualify for this position, candidates must show specialized experience. Specialized experience is defined as:

1) Must have held an FAA 2152 FV-K/FG-14 or above regional or headquarters positions for at least 1 year (52 weeks)

OR

2) Must have been facility rated or area certified for at least 1 year (52 weeks) at an ATS facility; (Note: an employee who has been facility rated or area certified for at least 1 year (52 weeks) in an ATS facility that is upgraded is considered to meet the qualification requirements of the upgraded position, since he or she has been performing the higher-graded work);

OR

3) Must have held a MSS position for at least 1 year (52 weeks) in an ATS facility.

In addition, to be eligible, applicant must have held a MSS-3 or above position for a minimum of 1 year (52 weeks).

All qualifications must be met by the closing date of the vacancy announcement.

As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA.

In lieu of providing a KSA narrative response in the text box listed below each Leadership and Management Dimension and Technical Requirement, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate.

Eligible applicants meeting the minimum qualification requirements, may be further evaluated on the Leadership and Management Dimensions and Technical Requirements listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration.

Eligible candidates will be evaluated based on FAA Managerial Workforce Planning (MWP) WP-10.1.

Preview Job Questionnaire

Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.

Additional information

We may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.

The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements

This position is covered by the Department of Transportation's Drug and Alcohol Testing Program. Any applicant tentatively selected for this position will be subject to pre-employment or pre-appointment drug screening. Persons occupying a "testing designated position (TDP)" will be subject to random drug and/or alcohol testing.

Some, all or none of the candidates may be interviewed.

This is not a bargaining unit position.

Links to Important Information: Locality Pay, COLA

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.



IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

Required Documents

Applicants are required to complete and submit the first page (page 1) of FAA Form 3330-43, Rating of Air Traffic Experience, with their bid package. The form must include from and to dates of experience, position title, series and grade/level of all positions held. The form must be submitted either by uploading a copy as an attachment with the bid package through USAJOBS, or faxing the form to 404-305-5401, by 11:59pm EST, on or before the closing date of the announcement. You may also mail this document. Applicants will be considered ineligible if the form is not received in HR by the closing date of the announcement.

NOTE: Applicants are reminded that FAA Form 3330-43 is required, NOT FAA Form 3330-43-1.

Please follow all instructions carefully, errors or omissions may affect your eligibility for consideration for employment.

Applicants who fail to submit required documentation will not be considered. In addition, incomplete documents are not acceptable and will result in your entire package being deemed incomplete. It is the applicant's responsibility to review application package for legibility and completeness.

Most recent SF-50 is required.



If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.

If you are an FAA employee, you can access and print your SF-50 from the eOPF system https://eopf.opm.gov/dot/.



Forms:

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register.

IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC REGARDING YOUR EXPERIENCE OR EDUCATION.

We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes.

Please ensure EACH work history includes ALL of the following information:

  • Job Title (include series and grade if Federal Job)

  • Duties (be specific in describing your duties)

  • Employer's name and address

  • Supervisor name and phone number

  • Start and end dates including month and year (e.g. June 2007 to April 2008)

  • Full-time or part-time status (include hours worked per week)

  • Salary (optional)


Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.

You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies. Please see this guide, Document Upload Guide, for more information on uploading and re-using the documents in your applications.

Agency contact information

Anthony Cherry
Phone
1 (404) 305-5376
Fax
1 (404) 305-5401
Email
anthony.g.cherry@faa.gov
Address
Federal Aviation Administration
ASO Regional HR Services Branch
1701 Columbia Avenue
AHF-S510
College Park, GA 30337
US

Next steps

Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.

For instructions on how to check the status of your application, please go to: USAJOBS Help Guide.

Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.

All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


© 2006-2025, exclusive of U. S. government job opportunity announcements