Supervisory Air Traffic Control Specialist-MSS-2 (Operations Supervisor) Job in Hilo, HI

Vacancy No. AAL-ATO-25-AKJH-95789 Department Federal Aviation Administration
Salary $93,021.00 to $120,928.00 Grade EJ to EJ
Perm/Temp Permanent FT/PT Full-time
Open Date 7/25/2025 Close Date 8/4/2025
Job Link Apply Online Who may apply Status Candidates
Locations:
Hilo, HI


Summary

Serves as an Operations Supervisor in an ATC Level 5 terminal facility. Responsible for planning and directing operations within delegated areas of responsibility. Provides first line supervision to a team of developmental and certified professional controllers.

This job is open to

Clarification from the agency

Internal - Current Permanent FAA Employees, ATO Wide

Duties

Supervises a staff of air traffic control specialist who is responsible for carrying out air traffic control assignments within a geographic area.

Plans and assigns work to be accomplished by subordinate employees. Sets work priorities and schedules. Approves leave; gives advice, counsel, and instruction to employees on both work and administrative matters. Evaluates performance of employees and recommends performance ratings. Hears and resolves complaints from employees and refers group grievances and more serious unresolved complaints to a higher level manager. Identifies and arranges for developmental and other training needs of employees. Finds ways to improve production or increase the quality of the work directed. Adjusts staffing levels and work procedures to accommodate resource decisions made at higher levels. Recommends goals and objectives for the area and tracks accomplishments.

Communicates and reinforces diversity and EEO policies and programs in all areas of responsibilities, including selection, training, and transfers. Supports and participates in the labor management partnership process, and fosters a work environment where all employees are treated in a fair and equitable manner.

Requirements

Conditions of Employment

  • US Citizenship is required.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must submit an SF50 (See Required Documents).
  • Designated or Random Drug Testing required.
  • Must maintain medical clearance. Completion/verification of a POS Sen 5 - Moderate Risk Clearance.
  • A completed FAA form 3330-43 (not rated) is required before closing date.
  • Position is covered under PL 92-297 for early retirement purposes.
  • 1 year supervisory probationary period may be required.
  • Please see "How to Apply" and follow instructions to ensure a complete application packet.

Qualifications

In conjunction with the qualification requirements outlined in the OPM Qualification Standards for General Schedule positions in the 2152, Air Traffic Control series, the requirements listed below determine the basic qualification requirements for Manager, Supervisor, and Support (MSS) positions in the terminal and en route options. Please read the qualification requirements described below. For MSS-1 through MSS-4 positions, applicants must have the following specialized experience requirements:

1. Must have held an FAA 2152-FV-J/FG-14 or above regional or headquarters position for at least 1 year (52 weeks);

OR

2. Must have been facility rated or area certified for at least 1 year (52 weeks) at an ATS terminal or en route facility; (Note: an employee who has been facility rated or area certified for at least 1 year (52 weeks) in an ATS facility that is upgraded is considered to meet the qualification requirements of the upgraded position, since he or she has been performing the higher graded work;

OR

3. Must have held a MSS position for at least 1 year (52 weeks) in an ATS facility.

NOTE: FSS falls under Systems Operations within ATO. FSS Air Traffic Controllers would need to meet the requirements listed above by having experience in Air Traffic Services (ATS) Facilities or as stated above.

NOTE: There are no restrictions on who can apply to MSS vacancies at those facilities with 3 or less MSS levels. In addition to the qualifications listed above for MSS positions, the chart for MSS positions will be used to determine which career level applicants are qualified to make application. Qualification requirements must be met by the closing date of this announcement.

In accordance with HRPM EMP 1.29/1.29a, this position may be a Career Enhancement Assignment/Career Progression. The selectee may be eligible for pay retention. Career diversity is not enhanced when an employee is assigned to a staff or supervisory position in which they previously held on a permanent basis. CEP/CP selectees will be required to certify eligibility.

Preview Job Questionnaire

Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.

Additional information

We may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.

The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements

This position is covered by the Department of Transportation's Drug and Alcohol Testing Program. Any applicant tentatively selected for this position will be subject to pre-employment or pre-appointment drug screening. Persons occupying a "testing designated position (TDP)" will be subject to random drug and/or alcohol testing.

As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each Managerial Selection Factor (MSF). In lieu of providing a narrative response in the text box listed below each Managerial Selection Factor (MSF), in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each MSF. Your work history examples MUST be specific and clearly reflect the highest level of ability. Your answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate. Eligible applicants meeting the minimum qualification requirements may be further evaluated on the Managerial Selection Factors listed on this announcement. Based on this evaluation, applications will be referred in one of the following categories, score order, category rating, or alphabetic order.

Appointment: Permanent, Full-Time

Interviews: Some, all, or none of the candidates may be interviewed.

Security/Medical Clearance: Selection and placement are contingent upon waiver or completion of satisfactory security requirements for Moderate Risk Position Sensitivity 5. The person selected for this position must maintain medical clearance.

Retirement: This position is covered by Public Law 92-297 for early retirement purposes.

This is not a bargaining unit position.

Links to Important Information: Locality Pay, COLA

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.



IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

Required Documents

To be considered for this announcement,

1). You must complete the on-line application using the AVIATOR system by the closing date of the announcement. Faxed, mailed or emailed applications will not be accepted. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment. Applicants may be asked to verify information on your application for employment with the FAA.

2). All applicants MUST complete and submit the first page of FAA Form 3330-43, Rating of Air Traffic Experience with their application. The form MUST include from and to dates of experience, position title, series and grade/level of all positions held. The form MUST be submitted either by uploading a copy as an attachment with the application package through USAJOBS or by faxing the form to (907) 271-5367 by the closing date of this announcement. When faxing, please include your name and the vacancy announcement number on the faxed pages.

3). As instructed below, please provide an appropriate SF-50.

NOTE: Applicants are reminded that FAA Form 3330-43 is required and NOT FAA Form 3330-43-1. Applications missing any of the above will be rated as incomplete.



If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.

If you are an FAA employee, you can access and print your SF-50 from the eOPF system https://eopf.opm.gov/dot/.



Forms:

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register.

IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC REGARDING YOUR EXPERIENCE OR EDUCATION.

We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes.

Please ensure EACH work history includes ALL of the following information:

  • Job Title (include series and grade if Federal Job)

  • Duties (be specific in describing your duties)

  • Employer's name and address

  • Supervisor name and phone number

  • Start and end dates including month and year (e.g. June 2007 to April 2008)

  • Full-time or part-time status (include hours worked per week)

  • Salary (optional)


Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.

You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies. Please see this guide, Document Upload Guide, for more information on uploading and re-using the documents in your applications.

Agency contact information

Joann Hamilton
Phone
1 (907) 271-3572
Fax
1 (907) 271-5367
Email
joann.hamilton@faa.gov
Address
Federal Aviation Administration
AAL Regional HR Services Division
222 West 7th Ave #14
AHF-N100
Anchorage, AK 99513
US

Next steps

Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.

For instructions on how to check the status of your application, please go to: USAJOBS Help Guide.

Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.

All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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