Duties
Serves as the System Support Center (SSC) manager.
Has responsibility for overall administrative and technical direction of the assigned workforce consisting of Airway Transportation Systems Specialists (ATSS) and support staff involved in providing National Air Space (NAS) services to enroute/terminal air traffic control to commercial airlines, and general aviation aircraft for a defined area. Reports directly to a District Manager (OM) or District Facilities Manager (DFM).
Directs the work of subordinate employees for at least one organizational unit/project/program within a major subdivision. May be responsible for supervising employees in more than one SSC/duty location. Duties typically include planning/communicating the organization's vision and objectives, setting priorities, assigning tasks and responsibilities, monitoring and evaluating performance, coaching and developing employee capabilities, approving leave, and taking, recommending, or approving corrective/disciplinary action as appropriate.
Exercises authority for supervisory responsibilities over staff, including staff scheduling and approval of leave. Assures equity of performance standards and rating techniques developed for subordinates. In addition to evaluating work performance, justifies recommendations for awards/bonuses for positions in the unit for higher-level approval. Performs critical aspects of the budget planning process, including projecting short-term and long-term future needs and justifying resource requirements.
Identifies developmental training needs of employees and self and requests for and/or arranges needed developmental and operational training. Communicates unconventional training requests with higher level management to determine accessibility, available funding and best use of resources. Gives advice, counsel or instruction to employees on technical, operational, and/or administrative matters. Hears and resolves complaints from employees at the informal stage, referring group grievances and more serious, unresolved
complaints to the higher-level manager. Effects minor disciplinary measures, such as warnings and reprimands, recommending other action in more serious cases. Fosters a fair and equitable work environment.
Applies advanced knowledge of the technical aspects of the work directed, and advanced knowledge of budget, human resources, and other administrative policies and procedures, and an advanced understanding of the objectives of the organization. Responsible for applying program resources to meet defined requirements.
Defines, acquires, and allocates budget, staff and other resources necessary to accomplish the goals and/or objectives of the SSC.
Participates in planning and executing organizational goals utilizing strategic planning and sound management principles in order to accomplish mission objectives.
Required Documents
Only supplemental documentation will be accepted in combination with your on-line application. These documents must be uploaded to your USAJOBS profile on or before the closing date of this announcement. All submitted documents should reference the announcement number.
No references will be made from your Official Personnel File, so information must be current and up to date.
NOTE:
Employees are required to submit a copy of their SF-50 with the required information below, NOT SF-52.
If you are an FAA employee, you
MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.
If you are an FAA employee, you can access and print your SF-50 from the eOPF system
https://eopf.opm.gov/dot/.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Faxed, mailed or e-mailed applications cannot be accepted.
You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register.
IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC REGARDING YOUR EXPERIENCE OR EDUCATION.We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes.Please ensure EACH work history includes ALL of the following information:- Job Title (include series and grade if Federal Job)
- Duties (be specific in describing your duties)
- Employer's name and address
- Supervisor name and phone number
- Start and end dates including month and year (e.g. June 2007 to April 2008)
- Full-time or part-time status (include hours worked per week)
- Salary (optional)
Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies. Please see this guide,
Document Upload Guide, for more information on uploading and re-using the documents in your applications.
Next steps
Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.
For instructions on how to check the status of your application, please go to: USAJOBS Help Guide.
Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.
All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.